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Customer Support Specialist salary and cost of hiring in North Dakota

The median customer support specialist in North Dakota earned $44,670 a year in May 2025[1], 0.2% below the US median of $44,770. That puts North Dakota at #24 of 51 states for this job.

$3,722median pay per month in North Dakota
$5,318employer cost per month with benefits
$700–$1,000per month, remote through Stafka
5,750people in this job in North Dakota

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
North Dakota$34,190$44,670$68,350
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in North Dakota earns $38,580–$54,060; the top tenth earns $68,350 or more, 2.0 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the North Dakota median that makes about $63,814 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$63,814 local hire in North Dakotamedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$63,814local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$50,526difference in year one
79%of the local cost saved

Pay by metro area in North Dakota

AreaMedian75th percentileJobs
East North Dakota nonmetropolitan area
$50,420
$68,320540
West North Dakota nonmetropolitan area
$47,770
$62,490610
Bismarck, ND
$46,240
$50,080980
Minot, ND
$44,560
$55,300390
Grand Forks, ND-MN
$42,560
$51,670580
Fargo, ND-MN
$40,900
$49,0602,790

East North Dakota nonmetropolitan area pays the most ($50,420) and Fargo, ND-MN the least ($40,900): $9,520 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs North Dakota
Montana
$45,290
+1.4%
Alaska
$45,150
+1.1%
North Dakota
$44,670
+0.0%
Pennsylvania
$44,630
-0.1%
Missouri
$44,190
-1.1%

Questions

How much does a customer support specialist earn in North Dakota?

The median was $44,670 a year in the May 2025 BLS survey; the middle half earned $38,580 to $54,060.

What does it cost to employ a customer support specialist in North Dakota?

About $63,814 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in North Dakota do customer support specialists earn the most?

East North Dakota nonmetropolitan area, with a median of $50,420 a year.

Other roles in North Dakota

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.