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Customer Support Specialist salary and cost of hiring in Alaska

The median customer support specialist in Alaska earned $45,150 a year in May 2025[1], 0.8% above the US median of $44,770. That puts Alaska at #23 of 51 states for this job.

$3,762median pay per month in Alaska
$5,375employer cost per month with benefits
$700–$1,000per month, remote through Stafka
2,410people in this job in Alaska

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Salary range

Range10thMedian90th
Alaska$35,990$45,150$62,840
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Alaska earns $38,560–$52,730; the top tenth earns $62,840 or more, 1.7 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Alaska median that makes about $64,500 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$64,500 local hire in Alaskamedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$64,500local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$51,212difference in year one
79%of the local cost saved

Pay by metro area in Alaska

AreaMedian75th percentileJobs
Alaska nonmetropolitan area
$47,630
$57,000530
Fairbanks-College, AK
$44,980
$54,670230
Anchorage, AK
$44,560
$51,7301,600

Alaska nonmetropolitan area pays the most ($47,630) and Anchorage, AK the least ($44,560): $3,070 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Alaska
Ohio
$45,610
+1.0%
Montana
$45,290
+0.3%
Alaska
$45,150
+0.0%
North Dakota
$44,670
-1.1%
Pennsylvania
$44,630
-1.2%

Questions

How much does a customer support specialist earn in Alaska?

The median was $45,150 a year in the May 2025 BLS survey; the middle half earned $38,560 to $52,730.

What does it cost to employ a customer support specialist in Alaska?

About $64,500 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Alaska do customer support specialists earn the most?

Alaska nonmetropolitan area, with a median of $47,630 a year.

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.