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Customer Support Specialist salary and cost of hiring in Utah

The median customer support specialist in Utah earned $43,140 a year in May 2025[1], 3.6% below the US median of $44,770. That puts Utah at #31 of 51 states for this job.

$3,595median pay per month in Utah
$5,136employer cost per month with benefits
$700–$1,000per month, remote through Stafka
44,490people in this job in Utah

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

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Salary range

Range10thMedian90th
Utah$32,940$43,140$59,550
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Utah earns $37,120–$49,370; the top tenth earns $59,550 or more, 1.8 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Utah median that makes about $61,629 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$61,629 local hire in Utahmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$61,629local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$48,341difference in year one
78%of the local cost saved

Pay by metro area in Utah

AreaMedian75th percentileJobs
Salt Lake City-Murray, UT
$45,410
$51,40026,620
St. George, UT
$41,600
$46,0101,890
High Desert Utah nonmetropolitan area
$40,160
$47,7401,140
Wasatch Front Fringe Utah nonmetropolitan area
$39,880
$47,850850
Provo-Orem-Lehi, UT
$39,560
$46,8407,780
Ogden, UT
$38,670
$45,9304,800
Logan, UT-ID
$37,330
$43,9201,460

Salt Lake City-Murray, UT pays the most ($45,410) and Logan, UT-ID the least ($37,330): $8,080 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Utah
Idaho
$43,200
+0.1%
Indiana
$43,140
+0.0%
Utah
$43,140
+0.0%
Maryland
$42,830
-0.7%
Tennessee
$42,830
-0.7%

Questions

How much does a customer support specialist earn in Utah?

The median was $43,140 a year in the May 2025 BLS survey; the middle half earned $37,120 to $49,370.

What does it cost to employ a customer support specialist in Utah?

About $61,629 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Utah do customer support specialists earn the most?

Salt Lake City-Murray, UT, with a median of $45,410 a year.

Other roles in Utah

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.