Customer Support Specialist salary in the Southwestern New Hampshire nonmetro area
The Southwestern New Hampshire nonmetro area pays customer support specialists less than New Hampshire as a whole but still more than the country. The median is $45,220 a year1: 4.4% below the New Hampshire statewide median of $47,300 and 1.0% above the US median of $44,770. That is in the top quarter of US areas (#130 of 520). BLS counts about 680 people in this job here, 5% of the New Hampshire total.
BLS occupation 43-4051, area Southwestern New Hampshire nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Southwestern New Hampshire nonmetro area against New Hampshire and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Southwestern New Hampshire (Nonmetro) | $31,710 | $45,220 | $62,080 | |
| New Hampshire | $33,950 | $47,300 | $66,280 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $62,080, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Southwestern New Hampshire nonmetro area earns $36,770–$52,970. From the 25th to the 75th percentile, the local range is $16,200 wide, between the figure for New Hampshire ($20,270) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $31,710 | $2,642 | $15.25 | $40,916 |
| 25th percentile | $36,770 | $3,064 | $17.68 | $47,445 |
| Median | $45,220 | $3,768 | $21.74 | $58,348 |
| 75th percentile | $52,970 | $4,414 | $25.47 | $68,348 |
| 90th percentile | $62,080 | $5,173 | $29.85 | $80,103 |
The step from the 25th percentile to the median is $8,450 a year; from the median to the 75th it is $7,750, or about $10,000 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in the Southwestern New Hampshire nonmetro area, and the New Hampshire statewide median of $47,300 falls between the median and the 75th percentile.
What a hire really costs in the Southwestern New Hampshire nonmetro area
At the $45,220 median, a local hire costs about $58,348 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $13,128 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Southwestern New Hampshire nonmetro area
Of the 16 roles we track in the Southwestern New Hampshire nonmetro area, this one ranks #14 by median pay, between administrative assistants ($47,010) and virtual receptionists ($43,080). Project Coordinator is the highest at $81,120.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +7.1% | 170 | |
| Administrative Assistant | +4.0% | 630 | |
| Customer Support Specialist | this role | 680 | |
| Virtual Receptionist | -4.7% | 270 | |
| Data Entry Specialist | -15.4% | 40 |
Measured against the US median, customer support specialists rank #4 of the 16 roles we track in the Southwestern New Hampshire nonmetro area (+1.0%), between medical administrative assistants (+5.4%) and administrative assistants (-1.1%). The typical role here is at -3.5%, so, measured against the US, customer support specialists cost more in the Southwestern New Hampshire nonmetro area than the area's general pay level would suggest. Customer support specialists hold 17.6% of the jobs in the 15 of these roles with a job count in the Southwestern New Hampshire nonmetro area, 17.5% across New Hampshire and 16.9% nationally. That is close to the national mix.
Other areas in New Hampshire
Across the 4 areas of New Hampshire with data for this job, the median runs from $42,440 in the Northern New Hampshire nonmetro area to $49,630 in Manchester-Nashua, a gap of $7,190 a year. Of the 3 areas in New Hampshire with more customer support specialists than the Southwestern New Hampshire nonmetro area, 2 pay less: the Central New Hampshire nonmetro area ($44,030) and the Northern New Hampshire nonmetro area ($42,440).
| Area | Median | vs the Southwestern New Hampshire nonmetro area | Jobs |
|---|---|---|---|
| Manchester-Nashua, NH | +9.8% | 4,680 | |
| Southwestern New Hampshire (Nonmetro) | this area | 680 | |
| Central New Hampshire (Nonmetro) | -2.6% | 1,500 | |
| Northern New Hampshire (Nonmetro) | -6.1% | 1,060 |
the Southwestern New Hampshire nonmetro area against other US metro areas
By number of jobs, the Southwestern New Hampshire nonmetro area is #418 of 520 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside New Hampshire, Utica-Rome and Owensboro pay just above the Southwestern New Hampshire nonmetro area and Fort Wayne and Albany just below. All four are within $140 a year of the median in the Southwestern New Hampshire nonmetro area. Of the three markets with about as many customer support specialists, one pays more.
| Metro area | Median | vs the Southwestern New Hampshire nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Bremerton-Silverdale, WA | +3.9% | 680 | jobs | |
| Owensboro, KY | +0.1% | 920 | pay | |
| Utica-Rome, NY | +0.1% | 1,770 | pay | |
| Southwestern New Hampshire (Nonmetro) | this area | 680 | ||
| Fort Wayne, IN | -0.0% | 3,020 | pay | |
| Albany, OR | -0.3% | 330 | pay | |
| Kingston, NY | -3.4% | 680 | jobs | |
| Mansfield, OH | -17.8% | 680 | jobs |
Questions
How much does it cost to hire a customer support specialist in Southwestern New Hampshire (Nonmetro)?
About $58,348 a year at the median, or $4,862 a month: $45,220 in pay plus about $13,128 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the Southwestern New Hampshire nonmetro area?
Pay here is higher than in three quarters of US areas. The median was $45,220 a year in the May 2025 BLS survey. The 10th percentile was $31,710, the 90th $62,080, and the middle half earned $36,770 to $52,970.
Is the Southwestern New Hampshire nonmetro area cheaper than the rest of New Hampshire for customer support specialists?
Yes, it costs less: a median of $45,220 against $47,300 statewide. The next area up in New Hampshire is Manchester-Nashua at $49,630, the next down the Central New Hampshire nonmetro area at $44,030.
How many customer support specialists work in the Southwestern New Hampshire nonmetro area?
BLS counts about 680 in the May 2025 survey. That is 5% of the New Hampshire total of 12,750. 3 areas in New Hampshire have more; the closest in size is the Northern New Hampshire nonmetro area, with about 1,060.
Does a customer support specialist cost more than a virtual receptionist in the Southwestern New Hampshire nonmetro area?
Yes: $2,140 a year more at the median. The medians are $45,220 and $43,080.
What does a remote customer support specialist cost compared with the Southwestern New Hampshire nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $58,348 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.