E-commerce Order Specialist salary in Knoxville, TN

Pay in Knoxville against Tennessee and the US

E-commerce order specialists at the 90th percentile earn $53,280, 1.7 times the 10th percentile; the US ratio is 1.8. The middle half of e-commerce order specialists in Knoxville earns $36,670–$46,320. From the 25th to the 75th percentile, the local range is only $9,650 wide, against $12,170 across Tennessee and $14,650 nationally: employers in Knoxville pay within a narrower band.

What to budget for an e-commerce order specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $6,990 over the median, the 25th only $2,660 under it. An offer at the 75th percentile adds about $9,019 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $46,170 falls between the median and the 75th percentile in Knoxville, and the Tennessee statewide median of $39,160 falls between the 25th percentile and the median.

What a hire really costs in Knoxville

At the $39,330 median, a local hire costs about $50,748 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,418 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open e-commerce order specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.8 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.7 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Knoxville

Of the 17 roles we track in Knoxville, this one ranks #13 by median pay, between HR assistants ($45,030) and data entry specialists ($38,990). Project Coordinator is the highest at $91,690.

Measured against the US median, e-commerce order specialists rank #13 of the 17 roles we track in Knoxville (-14.8%), between customer support specialists (-13.2%) and sales development representatives (-15.1%). The typical role here is at -11.0%, so, measured against the US, e-commerce order specialists cost less in Knoxville than the area's general pay level would suggest. E-commerce order specialists hold 0.6% of the jobs in these 17 roles in Knoxville, 0.6% across Tennessee and 0.5% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Tennessee

Across the 13 areas of Tennessee with data for this job, the median runs from $34,380 in Jackson to $42,840 in Chattanooga, a gap of $8,460 a year. All 2 areas in Tennessee with more e-commerce order specialists than Knoxville also pay more, among them Nashville-Murfreesboro, TN ($40,570) and Memphis, TN-MS ($40,770).

Knoxville against other US metro areas

By number of jobs, Knoxville is #47 of 278 US areas for this job. It is one of the larger markets for this job, yet its pay sits in the bottom quarter of US areas. Outside Tennessee, Anchorage and Midland pay just above Knoxville and Corpus Christi and Deltona-Daytona Beach just below. All four are within $330 a year of the median in Knoxville. Of the three markets with about as many e-commerce order specialists, all three pay more.

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Sources

How these pages are built: methodology and data sources. Last updated 2026-11-13.