Cost of hiring in Massachusetts
Customer Support Specialist is the largest of these 17 jobs in Massachusetts, with about 49,990 people[1]. Medians run from $43,870 a year for virtual receptionists to $114,190 for project coordinators.
17roles with BLS pay data
390,290people in these roles
$114,190top median: project coordinator
$43,870lowest median: virtual receptionist
Data from the May 2025 release, checked 2026-10-15.
Median pay by role in Massachusetts
| Role | Median per year | Employer cost | vs US median | Jobs |
|---|---|---|---|---|
| Project Coordinator | $163,129 | +11.6% | 21,960 | |
| Marketing Specialist | $145,443 | +29.3% | 39,710 | |
| Accountant | $142,086 | +18.9% | 46,230 | |
| Recruiter | $122,329 | +12.8% | 27,300 | |
| Sales Development Representative | $119,657 | +19.7% | 32,300 | |
| Executive Assistant | $118,071 | +7.9% | 14,820 | |
| Paralegal | $110,914 | +23.5% | 7,800 | |
| Office Manager | $109,671 | +10.5% | 34,520 | |
| Payroll Specialist | $90,957 | +9.3% | 3,280 | |
| Bookkeeper | $85,471 | +18.1% | 29,110 | |
| Administrative Assistant | $82,771 | +21.9% | 37,750 | |
| HR Assistant | $79,771 | +10.3% | 1,400 | |
| E-commerce Order Specialist | $78,629 | +19.2% | 1,350 | |
| Medical Administrative Assistant | $71,843 | +9.5% | 22,210 | |
| Customer Support Specialist | $70,171 | +9.7% | 49,990 | |
| Data Entry Specialist | $67,943 | +15.0% | 1,590 | |
| Virtual Receptionist | $62,671 | +15.4% | 18,970 |
Employer cost adds benefits and payroll taxes at 30.0% of total compensation, the US private-industry share[2]. Treat it as an estimate: benefit levels vary by employer.
Metro areas in Massachusetts
| Area | Jobs in these roles | Roles with data |
|---|---|---|
| Boston-Cambridge, MA-NH | 302,950 | 17 |
| Worcester, MA | 32,420 | 17 |
| Springfield, MA | 17,070 | 17 |
| Barnstable Town, MA | 8,510 | 14 |
| Amherst Town-Northampton, MA | 5,890 | 14 |
| Pittsfield, MA | 5,230 | 15 |
| Massachusetts (Nonmetro) | 3,430 | 14 |
Questions
Which role costs the most to hire in Massachusetts?
Of the 17 roles we track, Project Coordinator: a median of $114,190 a year, about $163,129 with benefits.
Which role costs the least in Massachusetts?
Virtual Receptionist, with a median of $43,870 a year, about $62,671 with benefits.
Sources
- BLS OEWS May 2025: https://www.bls.gov/oes/tables.htm
- BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
How these pages are built: methodology and data sources. Last updated 2026-11-05.