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Virtual receptionist in Asheville, NC: cost vs in-house

For this job Asheville sits between the state and national figures, with a median of $36,000 a year1. That is 1.6% above the North Carolina statewide median of $35,440, and 5.3% below the US median of $38,010. Among US areas it comes in at #274 of 521. About 750 virtual receptionists work here, 4% of the North Carolina total.

$3,000median pay per month in Asheville
$3,871employer cost per month with benefits
$17.31median pay per hour
750people in this job in Asheville

BLS occupation 43-4171, area Asheville, NC. Data from the May 2025 release, checked 2026-10-15.

Pay in Asheville against North Carolina and the US

Range10thMedian90th
Asheville, NC$24,600$36,000$45,610
North Carolina$23,270$35,440$46,210
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Virtual receptionists at the 90th percentile earn $45,610, 1.9 times the 10th percentile; the US ratio is 1.7. The middle half of virtual receptionists in Asheville earns $30,460–$39,480. The mean ($35,920) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $9,020 wide, against $10,930 across North Carolina and $11,170 nationally: employers in Asheville pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$24,600$2,050$11.83$31,742
25th percentile$30,460$2,538$14.64$39,303
Median$36,000$3,000$17.31$46,452
75th percentile$39,480$3,290$18.98$50,942
90th percentile$45,610$3,801$21.93$58,852

Local pay is bunched just above the median: the 75th percentile is only $3,480 over it, while the 25th sits $5,540 below. Moving an offer from the median to the 75th percentile costs about $4,490 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in Asheville, and the North Carolina statewide median of $35,440 falls between the 25th percentile and the median.

What a hire really costs in Asheville

At the $36,000 median, a local hire costs about $46,452 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,452 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$46,452local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$32,564difference in year one
70%of the local cost saved

Other roles in Asheville

Virtual receptionists have the lowest median of the 17 roles we track in Asheville; project coordinators have the highest, at $97,470.

The 5 roles closest in pay. All 17 roles in Asheville, NC
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$44,240
+22.9%1,550
Medical Administrative Assistant
$41,520
+15.3%3,000
Data Entry Specialist
$40,380
+12.2%130
Customer Support Specialist
$38,980
+8.3%2,850
Virtual Receptionist
$36,000
this role750

Measured against the US median, virtual receptionists rank #6 of the 17 roles we track in Asheville (-5.3%), between project coordinators (-4.7%) and payroll specialists (-6.8%). The typical role here is at -7.5%, so this job follows the area's general pay level. Virtual receptionists hold 4.0% of the jobs in these 17 roles in Asheville, 3.8% across North Carolina and 5.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in North Carolina

Across the 18 areas of North Carolina with data for this job, the median runs from $30,600 in Jacksonville to $36,550 in Raleigh-Cary, a gap of $5,950 a year. Of the 9 areas in North Carolina with more virtual receptionists than Asheville, 7 pay less, the largest of them Greensboro-High Point, NC ($34,070), Wilmington, NC ($34,260) and Winston-Salem, NC ($35,360).

AreaMedianvs AshevilleJobs
Raleigh-Cary, NC
$36,550
+1.5%3,690
Charlotte-Concord, NC-SC
$36,300
+0.8%5,880
Burlington, NC
$36,230
+0.6%300
Asheville, NC
$36,000
this area750
Durham-Chapel Hill, NC
$35,990
-0.0%880
Winston-Salem, NC
$35,360
-1.8%1,210
Western North Carolina (Nonmetro)
$34,840
-3.2%1,120

Asheville against other US metro areas

By number of jobs, Asheville is #227 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside North Carolina, Lebanon and Fayetteville-Springdale pay just above Asheville and Sierra Vista-Douglas and Yuma just below. All four are within $80 a year of the median in Asheville. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs AshevilleJobsClose in
Racine-Mount Pleasant, WI
$43,410
+20.6%750jobs
Kenosha, WI
$42,900
+19.2%750jobs
Fayetteville-Springdale, AR
$36,080
+0.2%2,530pay
Lebanon, PA
$36,010
+0.0%250pay
Asheville, NC
$36,000
this area750
Sierra Vista-Douglas, AZ
$36,000
+0.0%220pay
Yuma, AZ
$35,990
-0.0%440pay
Montgomery, AL
$30,740
-14.6%750jobs

Questions

How much does it cost to hire a virtual receptionist in Asheville, NC?

About $46,452 a year at the median, or $3,871 a month: $36,000 in pay plus about $10,452 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in Asheville?

The median was $36,000 a year in the May 2025 BLS survey. The 10th percentile was $24,600, the 90th $45,610, and the middle half earned $30,460 to $39,480.

Is Asheville cheaper than the rest of North Carolina for virtual receptionists?

No, it costs more: a median of $36,000 against $35,440 statewide. The next area up in North Carolina is Burlington at $36,230, the next down Durham-Chapel Hill at $35,990.

How many virtual receptionists work in Asheville?

BLS counts about 750 in the May 2025 survey. That is 4% of the North Carolina total of 20,080. 9 areas in North Carolina have more; the closest in size is the Central North Carolina nonmetro area, with about 770.

Does a virtual receptionist cost more than a customer support specialist in Asheville?

No: $2,980 a year less at the median. The medians are $36,000 and $38,980.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.