Virtual receptionist in the Western North Carolina nonmetro area: cost vs in-house
The Western North Carolina nonmetro area is a lower-cost market for virtual receptionists: the median of $34,840 a year1 is 1.7% below the North Carolina statewide median of $35,440, and 8.3% below the US median of $38,010. Among US areas it comes in at #349 of 521. BLS counts about 1,120 people in this job here, 6% of the North Carolina total.
BLS occupation 43-4171, area Western North Carolina nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Western North Carolina nonmetro area against North Carolina and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Western North Carolina (Nonmetro) | $23,000 | $34,840 | $43,920 | |
| North Carolina | $23,270 | $35,440 | $46,210 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in the Western North Carolina nonmetro area earns $29,270–$39,060. The top tenth earns $43,920 or more, 1.9 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($34,710) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $9,790 wide, against $10,930 across North Carolina and $11,170 nationally: employers in the Western North Carolina nonmetro area pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $23,000 | $1,917 | $11.06 | $29,677 |
| 25th percentile | $29,270 | $2,439 | $14.07 | $37,768 |
| Median | $34,840 | $2,903 | $16.75 | $44,955 |
| 75th percentile | $39,060 | $3,255 | $18.78 | $50,400 |
| 90th percentile | $43,920 | $3,660 | $21.12 | $56,671 |
The step from the 25th percentile to the median is $5,570 a year; from the median to the 75th it is $4,220, or about $5,445 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the median and the 75th percentile in the Western North Carolina nonmetro area, and the North Carolina statewide median of $35,440 falls there too.
What a hire really costs in the Western North Carolina nonmetro area
At the $34,840 median, a local hire costs about $44,955 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,115 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in the Western North Carolina nonmetro area
Virtual receptionists have the lowest median of the 17 roles we track in the Western North Carolina nonmetro area; project coordinators have the highest, at $91,200.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Administrative Assistant | +18.9% | 2,900 | |
| Medical Administrative Assistant | +11.2% | 2,340 | |
| Data Entry Specialist | +8.6% | 120 | |
| Customer Support Specialist | +6.1% | 3,150 | |
| Virtual Receptionist | this role | 1,120 |
Measured against the US median, virtual receptionists rank #3 of the 17 roles we track in the Western North Carolina nonmetro area (-8.3%), between HR assistants (-6.0%) and data entry specialists (-8.4%). The typical role here is at -15.6%, so, measured against the US, virtual receptionists cost more in the Western North Carolina nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 5.3% of the jobs in these 17 roles in the Western North Carolina nonmetro area, 3.8% across North Carolina and 5.7% nationally. That is close to the national mix.
Other areas in North Carolina
Across the 18 areas of North Carolina with data for this job, the median runs from $30,600 in Jacksonville to $36,550 in Raleigh-Cary, a gap of $5,950 a year. Of the 5 areas in North Carolina with more virtual receptionists than the Western North Carolina nonmetro area, 2 pay less: Greensboro-High Point, NC ($34,070) and Wilmington, NC ($34,260).
| Area | Median | vs the Western North Carolina nonmetro area | Jobs |
|---|---|---|---|
| Asheville, NC | +3.3% | 750 | |
| Durham-Chapel Hill, NC | +3.3% | 880 | |
| Winston-Salem, NC | +1.5% | 1,210 | |
| Western North Carolina (Nonmetro) | this area | 1,120 | |
| Rocky Mount, NC | -0.3% | 190 | |
| Goldsboro, NC | -0.4% | 150 | |
| Wilmington, NC | -1.7% | 1,210 |
the Western North Carolina nonmetro area against other US metro areas
By number of jobs, the Western North Carolina nonmetro area is #140 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside North Carolina, Niles and State College pay just above the Western North Carolina nonmetro area and Rome and Sandusky just below. All four are within $20 a year of the median in the Western North Carolina nonmetro area. Of the three markets with about as many virtual receptionists, one pays more.
| Metro area | Median | vs the Western North Carolina nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Chattanooga, TN-GA | +0.7% | 1,090 | jobs | |
| State College, PA | +0.1% | 470 | pay | |
| Niles, MI | +0.0% | 330 | pay | |
| Western North Carolina (Nonmetro) | this area | 1,120 | ||
| Rome, GA | -0.0% | 270 | pay | |
| Sandusky, OH | -0.0% | 280 | pay | |
| Shreveport-Bossier City, LA | -8.4% | 1,140 | jobs | |
| Lubbock, TX | -9.4% | 1,130 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Western North Carolina (Nonmetro)?
About $44,955 a year at the median, or $3,746 a month: $34,840 in pay plus about $10,115 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in the Western North Carolina nonmetro area?
The median was $34,840 a year in the May 2025 BLS survey. The 10th percentile was $23,000, the 90th $43,920, and the middle half earned $29,270 to $39,060.
Is the Western North Carolina nonmetro area cheaper than the rest of North Carolina for virtual receptionists?
Yes, it costs less: a median of $34,840 against $35,440 statewide. The next area up in North Carolina is Winston-Salem at $35,360, the next down Rocky Mount at $34,720.
How many virtual receptionists work in the Western North Carolina nonmetro area?
BLS counts about 1,120 in the May 2025 survey. That is 6% of the North Carolina total of 20,080. 5 areas in North Carolina have more; the closest in size is Winston-Salem, with about 1,210.
Does a virtual receptionist cost more than a customer support specialist in the Western North Carolina nonmetro area?
No: $2,130 a year less at the median. The medians are $34,840 and $36,970.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.