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Virtual receptionist in State College, PA: cost vs in-house

Hiring a virtual receptionist costs less in State College than in Pennsylvania or the country as a whole. The median is $34,860 a year1: 5.3% below the Pennsylvania statewide median of $36,810 and 8.3% below the US median of $38,010. Nationally it ranks #347 of 521 areas. About 470 virtual receptionists work here, 1% of the Pennsylvania total.

$2,905median pay per month in State College
$3,748employer cost per month with benefits
$16.76median pay per hour
470people in this job in State College

BLS occupation 43-4171, area State College, PA. Data from the May 2025 release, checked 2026-10-15.

Pay in State College against Pennsylvania and the US

Range10thMedian90th
State College, PA$22,260$34,860$44,610
Pennsylvania$24,820$36,810$48,310
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Pay is more spread out here than nationally: the top tenth earns $44,610 or more, 2.0 times the bottom tenth, against 1.7 times across the US. Two offers for the same title can sit far apart. The middle half of virtual receptionists in State College earns $27,670–$37,910. The mean ($33,730) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $10,240 wide, against $12,230 across Pennsylvania and $11,170 nationally: employers in State College pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$22,260$1,855$10.70$28,723
25th percentile$27,670$2,306$13.30$35,703
Median$34,860$2,905$16.76$44,981
75th percentile$37,910$3,159$18.23$48,916
90th percentile$44,610$3,718$21.45$57,561

Local pay is bunched just above the median: the 75th percentile is only $3,050 over it, while the 25th sits $7,190 below. Moving an offer from the median to the 75th percentile costs about $3,935 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in State College, and the Pennsylvania statewide median of $36,810 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in State College

At the $34,860 median, a local hire costs about $44,981 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,121 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$44,981local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$31,093difference in year one
69%of the local cost saved

Other roles in State College

Virtual receptionists have the lowest median of the 15 roles we track in State College; project coordinators have the highest, at $81,820.

The 5 roles closest in pay. All 15 roles in State College, PA
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$47,700
+36.8%1,140
Bookkeeper
$46,370
+33.0%490
Medical Administrative Assistant
$44,280
+27.0%250
Customer Support Specialist
$42,590
+22.2%940
Virtual Receptionist
$34,860
this role470

Measured against the US median, virtual receptionists rank #6 of the 15 roles we track in State College (-8.3%), between paralegals (-8.3%) and bookkeepers (-8.5%). The typical role here is at -12.1%, so, measured against the US, virtual receptionists cost more in State College than the area's general pay level would suggest. Virtual receptionists hold 7.9% of the jobs in these 15 roles in State College, 6.7% across Pennsylvania and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Pennsylvania

Across the 20 areas of Pennsylvania with data for this job, the median runs from $32,210 in Erie to $38,030 in Philadelphia-Camden, a gap of $5,820 a year. Of the 13 areas in Pennsylvania with more virtual receptionists than State College, 1 pays less: Erie, PA ($32,210).

AreaMedianvs State CollegeJobs
Northeastern Pennsylvania (Nonmetro)
$35,200
+1.0%860
Northwestern Pennsylvania (Nonmetro)
$35,190
+0.9%900
Southwestern Pennsylvania (Nonmetro)
$35,100
+0.7%710
State College, PA
$34,860
this area470
Williamsport, PA
$33,790
-3.1%310
Johnstown, PA
$33,310
-4.4%250
Altoona, PA
$32,240
-7.5%370

State College against other US metro areas

By number of jobs, State College is #325 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Pennsylvania, Pocatello and Spartanburg pay just above State College and Niles and Rome just below. All four are within $60 a year of the median in State College. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs State CollegeJobsClose in
Kahului-Wailuku, HI
$43,710
+25.4%470jobs
Fond du Lac, WI
$40,390
+15.9%470jobs
Spartanburg, SC
$34,920
+0.2%690pay
Pocatello, ID
$34,870
+0.0%280pay
State College, PA
$34,860
this area470
Niles, MI
$34,850
-0.0%330pay
Rome, GA
$34,830
-0.1%270pay
Kingsport-Bristol, TN-VA
$33,940
-2.6%470jobs

Questions

How much does it cost to hire a virtual receptionist in State College, PA?

About $44,981 a year at the median, or $3,748 a month: $34,860 in pay plus about $10,121 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in State College?

The median was $34,860 a year in the May 2025 BLS survey. The 10th percentile was $22,260, the 90th $44,610, and the middle half earned $27,670 to $37,910.

Is State College cheaper than the rest of Pennsylvania for virtual receptionists?

Yes, it costs less: a median of $34,860 against $36,810 statewide. The next area up in Pennsylvania is the Southwestern Pennsylvania nonmetro area at $35,100, the next down Williamsport at $33,790.

How many virtual receptionists work in State College?

BLS counts about 470 in the May 2025 survey. That is 1% of the Pennsylvania total of 37,830. 13 areas in Pennsylvania have more; the closest in size is the Southwestern Pennsylvania nonmetro area, with about 710.

Does a virtual receptionist cost more than a customer support specialist in State College?

No: $7,730 a year less at the median. The medians are $34,860 and $42,590.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.