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Virtual receptionist in Eugene-Springfield, OR: cost vs in-house

Hiring a virtual receptionist costs less in Eugene-Springfield than in Oregon or the country as a whole. The median is $37,510 a year1: 8.3% below the Oregon statewide median of $40,900 and 1.3% below the US median of $38,010. Among US areas it comes in at #161 of 521. About 1,250 virtual receptionists work here, 9% of the Oregon total.

$3,126median pay per month in Eugene-Springfield
$4,033employer cost per month with benefits
$18.03median pay per hour
1,250people in this job in Eugene-Springfield

BLS occupation 43-4171, area Eugene-Springfield, OR. Data from the May 2025 release, checked 2026-10-15.

Pay in Eugene-Springfield against Oregon and the US

Range10thMedian90th
Eugene-Springfield, OR$31,110$37,510$46,850
Oregon$33,970$40,900$49,660
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in Eugene-Springfield earns $35,080–$43,850. Pay is tightly grouped: the top tenth starts at $46,850, only 1.5 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $8,770 wide, against $9,670 across Oregon and $11,170 nationally: employers in Eugene-Springfield pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$31,110$2,592$14.96$40,142
25th percentile$35,080$2,923$16.87$45,265
Median$37,510$3,126$18.03$48,400
75th percentile$43,850$3,654$21.08$56,581
90th percentile$46,850$3,904$22.52$60,452

Pay climbs faster above the median than below it here: the 75th percentile is $6,340 over the median, the 25th only $2,430 under it. An offer at the 75th percentile adds about $8,181 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in Eugene-Springfield, and the Oregon statewide median of $40,900 falls there too.

What a hire really costs in Eugene-Springfield

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,890 to the $37,510 median and brings it to $48,400 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$48,400local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$34,512difference in year one
71%of the local cost saved

Other roles in Eugene-Springfield

Virtual receptionists have the lowest median of the 17 roles we track in Eugene-Springfield; project coordinators have the highest, at $93,880.

The 5 roles closest in pay. All 17 roles in Eugene-Springfield, OR
RoleMedianvs virtual receptionistJobs
Medical Administrative Assistant
$48,380
+29.0%1,560
Customer Support Specialist
$45,880
+22.3%1,570
E-commerce Order Specialist
$45,490
+21.3%70
Data Entry Specialist
$44,200
+17.8%110
Virtual Receptionist
$37,510
this role1,250

Measured against the US median, virtual receptionists rank #6 of the 17 roles we track in Eugene-Springfield (-1.3%), between customer support specialists (+2.5%) and e-commerce order specialists (-1.5%). The typical role here is at -2.0%, so this job follows the area's general pay level. Virtual receptionists hold 8.7% of the jobs in these 17 roles in Eugene-Springfield, 7.1% across Oregon and 5.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Oregon

Across the 11 areas of Oregon with data for this job, the median runs from $37,360 in Corvallis to $43,630 in Portland-Vancouver, a gap of $6,270 a year. All 2 areas in Oregon with more virtual receptionists than Eugene-Springfield also pay more, among them Portland-Vancouver, OR-WA ($43,630) and Salem, OR ($38,510).

AreaMedianvs Eugene-SpringfieldJobs
Albany, OR
$39,300
+4.8%280
Eastern Oregon (Nonmetro)
$38,560
+2.8%380
Salem, OR
$38,510
+2.7%1,290
Coast Oregon (Nonmetro)
$37,850
+0.9%750
Eugene-Springfield, OR
$37,510
this area1,250
Central Oregon (Nonmetro)
$37,440
-0.2%380
Corvallis, OR
$37,360
-0.4%280

Eugene-Springfield against other US metro areas

By number of jobs, Eugene-Springfield is #122 of 521 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside Oregon, Atlanta-Sandy Springs and Allentown-Bethlehem pay just above Eugene-Springfield and Boise City and Battle Creek just below. All four are within $30 a year of the median in Eugene-Springfield. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs Eugene-SpringfieldJobsClose in
Rapid City, SD
$37,990
+1.3%1,240jobs
Des Moines-West Des Moines, IA
$37,910
+1.1%1,260jobs
Allentown-Bethlehem, PA-NJ
$37,540
+0.1%2,610pay
Atlanta-Sandy Springs, GA
$37,530
+0.1%15,710pay
Eugene-Springfield, OR
$37,510
this area1,250
Boise City, ID
$37,500
-0.0%2,280pay
Battle Creek, MI
$37,480
-0.1%280pay
Lincoln, NE
$37,050
-1.2%1,260jobs

Questions

How much does it cost to hire a virtual receptionist in Eugene-Springfield, OR?

About $48,400 a year at the median, or $4,033 a month: $37,510 in pay plus about $10,890 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in Eugene-Springfield?

The median was $37,510 a year in the May 2025 BLS survey. The 10th percentile was $31,110, the 90th $46,850, and the middle half earned $35,080 to $43,850.

Is Eugene-Springfield cheaper than the rest of Oregon for virtual receptionists?

Yes, it costs less: a median of $37,510 against $40,900 statewide. The next area up in Oregon is the Coast Oregon nonmetro area at $37,850, the next down the Central Oregon nonmetro area at $37,440.

How many virtual receptionists work in Eugene-Springfield?

BLS counts about 1,250 in the May 2025 survey. That is 9% of the Oregon total of 13,590. Only Portland-Vancouver and Salem have more in Oregon.

Does a virtual receptionist cost more than a data entry specialist in Eugene-Springfield?

No: $6,690 a year less at the median. The medians are $37,510 and $44,200.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.