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Virtual receptionist in Fort Smith, AR-OK: cost vs in-house

Hiring a virtual receptionist costs less in Fort Smith than in Arkansas or the country as a whole. The median is $34,000 a year1: 2.4% below the Arkansas statewide median of $34,840 and 10.5% below the US median of $38,010. That is in the bottom quarter of US areas (#392 of 521). About 630 virtual receptionists work here.

$2,833median pay per month in Fort Smith
$3,656employer cost per month with benefits
$16.35median pay per hour
630people in this job in Fort Smith

BLS occupation 43-4171, area Fort Smith, AR-OK. Data from the May 2025 release, checked 2026-10-15.

Pay in Fort Smith against Arkansas and the US

Range10thMedian90th
Fort Smith, AR-OK$25,620$34,000$42,560
Arkansas$27,610$34,840$43,930
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in Fort Smith earns $29,690–$36,260. The top tenth earns $42,560 or more, 1.7 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($33,620) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $6,570 wide, against $7,030 across Arkansas and $11,170 nationally: employers in Fort Smith pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$25,620$2,135$12.32$33,058
25th percentile$29,690$2,474$14.27$38,310
Median$34,000$2,833$16.35$43,871
75th percentile$36,260$3,022$17.43$46,787
90th percentile$42,560$3,547$20.46$54,916

Local pay is bunched just above the median: the 75th percentile is only $2,260 over it, while the 25th sits $4,310 below. Moving an offer from the median to the 75th percentile costs about $2,916 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in Fort Smith, and the Arkansas statewide median of $34,840 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in Fort Smith

At the $34,000 median, a local hire costs about $43,871 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $9,871 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$43,871local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$29,983difference in year one
68%of the local cost saved

Other roles in Fort Smith

Virtual receptionists have the lowest median of the 16 roles we track in Fort Smith; project coordinators have the highest, at $74,990.

The 5 roles closest in pay. All 16 roles in Fort Smith, AR-OK
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$37,640
+10.7%720
Customer Support Specialist
$37,500
+10.3%1,860
Data Entry Specialist
$37,060
+9.0%50
Medical Administrative Assistant
$35,830
+5.4%280
Virtual Receptionist
$34,000
this role630

Measured against the US median, virtual receptionists rank #2 of the 16 roles we track in Fort Smith (-10.5%), between data entry specialists (-10.4%) and bookkeepers (-11.2%). The typical role here is at -22.1%, so, measured against the US, virtual receptionists cost more in Fort Smith than the area's general pay level would suggest. Virtual receptionists hold 8.2% of the jobs in these 16 roles in Fort Smith, 10.2% across Arkansas and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Arkansas

Across the 9 areas of Arkansas with data for this job, the median runs from $31,210 in the East Arkansas nonmetro area to $36,080 in Fayetteville-Springdale, a gap of $4,870 a year. Of the 5 areas in Arkansas with more virtual receptionists than Fort Smith, 2 pay less: the South Arkansas nonmetro area ($32,130) and Jonesboro, AR ($32,540).

AreaMedianvs Fort SmithJobs
Fayetteville-Springdale, AR
$36,080
+6.1%2,530
Little Rock-North Little Rock, AR
$35,790
+5.3%3,390
North Arkansas (Nonmetro)
$34,300
+0.9%1,060
Fort Smith, AR-OK
$34,000
this area630
Jonesboro, AR
$32,540
-4.3%670
Hot Springs, AR
$32,210
-5.3%400
South Arkansas (Nonmetro)
$32,130
-5.5%820

Fort Smith against other US metro areas

By number of jobs, Fort Smith is #263 of 521 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Arkansas, Columbia and Greensboro-High Point pay just above Fort Smith and Brunswick-St. Simons and Lexington-Fayette just below. All four are within $70 a year of the median in Fort Smith. Of the three markets with about as many virtual receptionists, one pays more.

Metro areaMedianvs Fort SmithJobsClose in
Janesville-Beloit, WI
$38,630
+13.6%640jobs
Greensboro-High Point, NC
$34,070
+0.2%1,360pay
Columbia, MO
$34,020
+0.1%730pay
Fort Smith, AR-OK
$34,000
this area630
Brunswick-St. Simons, GA
$33,990
-0.0%220pay
Lexington-Fayette, KY
$33,970
-0.1%1,410pay
Las Cruces, NM
$33,280
-2.1%620jobs
Laredo, TX
$29,140
-14.3%630jobs

Questions

How much does it cost to hire a virtual receptionist in Fort Smith, AR-OK?

About $43,871 a year at the median, or $3,656 a month: $34,000 in pay plus about $9,871 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in Fort Smith?

Pay here is lower than in three quarters of US areas. The median was $34,000 a year in the May 2025 BLS survey. The 10th percentile was $25,620, the 90th $42,560, and the middle half earned $29,690 to $36,260.

Is Fort Smith cheaper than the rest of Arkansas for virtual receptionists?

Yes, it costs less: a median of $34,000 against $34,840 statewide. The next area up in Arkansas is the North Arkansas nonmetro area at $34,300, the next down Jonesboro at $32,540.

How many virtual receptionists work in Fort Smith?

BLS counts about 630 in the May 2025 survey. 5 areas in Arkansas have more; the closest in size is Jonesboro, with about 670.

Does a virtual receptionist cost more than a medical administrative assistant in Fort Smith?

No: $1,830 a year less at the median. The medians are $34,000 and $35,830.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.