Virtual receptionist in Hagerstown-Martinsburg, MD-WV: cost vs in-house
No other area in Maryland pays virtual receptionists less than Hagerstown-Martinsburg. The median is $35,630 a year1, 6.5% below the Maryland statewide median of $38,100 and 6.3% below the US median of $38,010. Among US areas it comes in at #295 of 521. BLS counts about 790 people in this job here.
BLS occupation 43-4171, area Hagerstown-Martinsburg, MD-WV. Data from the May 2025 release, checked 2026-10-15.
Pay in Hagerstown-Martinsburg against Maryland and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Hagerstown-Martinsburg, MD-WV | $28,710 | $35,630 | $44,860 | |
| Maryland | $31,750 | $38,100 | $49,180 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in Hagerstown-Martinsburg earns $31,200–$39,530. Pay is tightly grouped: the top tenth starts at $44,860, only 1.6 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $8,330 wide, against $9,890 across Maryland and $11,170 nationally: employers in Hagerstown-Martinsburg pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $28,710 | $2,392 | $13.80 | $37,045 |
| 25th percentile | $31,200 | $2,600 | $15.00 | $40,258 |
| Median | $35,630 | $2,969 | $17.13 | $45,974 |
| 75th percentile | $39,530 | $3,294 | $19.00 | $51,006 |
| 90th percentile | $44,860 | $3,738 | $21.57 | $57,884 |
An offer at the 75th percentile instead of the median adds $3,900 a year in pay and about $5,032 in employer cost. Going down to the 25th percentile saves $4,430 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the median and the 75th percentile in Hagerstown-Martinsburg, and the Maryland statewide median of $38,100 falls there too.
What a hire really costs in Hagerstown-Martinsburg
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,344 to the $35,630 median and brings it to $45,974 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Hagerstown-Martinsburg
Of the 16 roles we track in Hagerstown-Martinsburg, this one ranks #15 by median pay, between customer support specialists ($38,200) and data entry specialists ($32,340). Project Coordinator is the highest at $88,600.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Administrative Assistant | +22.8% | 1,800 | |
| Medical Administrative Assistant | +16.9% | 440 | |
| Customer Support Specialist | +7.2% | 1,480 | |
| Virtual Receptionist | this role | 790 | |
| Data Entry Specialist | -9.2% | 120 |
Measured against the US median, virtual receptionists rank #5 of the 16 roles we track in Hagerstown-Martinsburg (-6.3%), between paralegals (+0.6%) and administrative assistants (-8.0%). The typical role here is at -9.4%, so, measured against the US, virtual receptionists cost more in Hagerstown-Martinsburg than the area's general pay level would suggest. Virtual receptionists hold 8.1% of the jobs in the 15 of these roles with a job count in Hagerstown-Martinsburg, 6.0% across Maryland and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Maryland
Across the 5 areas of Maryland with data for this job, the median runs from $35,630 in Hagerstown-Martinsburg to $38,100 in Lexington Park, a gap of $2,470 a year. All 2 areas in Maryland with more virtual receptionists than Hagerstown-Martinsburg also pay more, among them Baltimore-Columbia, MD ($37,600) and the Maryland nonmetro area ($37,340).
| Area | Median | vs Hagerstown-Martinsburg | Jobs |
|---|---|---|---|
| Lexington Park, MD | +6.9% | 460 | |
| Baltimore-Columbia, MD | +5.5% | 8,660 | |
| Maryland (Nonmetro) | +4.8% | 900 | |
| Salisbury, MD | +1.6% | 330 | |
| Hagerstown-Martinsburg, MD-WV | this area | 790 |
Hagerstown-Martinsburg against other US metro areas
By number of jobs, Hagerstown-Martinsburg is #217 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Maryland, Scranton-Wilkes-Barre and Panama City-Panama City Beach pay just above Hagerstown-Martinsburg and Springfield and Kankakee just below. All four are within $40 a year of the median in Hagerstown-Martinsburg. Of the three markets with about as many virtual receptionists, two pay more.
| Metro area | Median | vs Hagerstown-Martinsburg | Jobs | Close in |
|---|---|---|---|---|
| Wausau, WI | +11.3% | 790 | jobs | |
| Davenport-Moline, IA-IL | +1.5% | 790 | jobs | |
| Panama City-Panama City Beach, FL | +0.1% | 610 | pay | |
| Scranton-Wilkes-Barre, PA | +0.1% | 1,620 | pay | |
| Hagerstown-Martinsburg, MD-WV | this area | 790 | ||
| Springfield, OH | +0.0% | 280 | pay | |
| Kankakee, IL | -0.0% | 310 | pay | |
| College Station-Bryan, TX | -12.7% | 790 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Hagerstown-Martinsburg, MD-WV?
About $45,974 a year at the median, or $3,831 a month: $35,630 in pay plus about $10,344 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in Hagerstown-Martinsburg?
The median was $35,630 a year in the May 2025 BLS survey. The 10th percentile was $28,710, the 90th $44,860, and the middle half earned $31,200 to $39,530.
Is Hagerstown-Martinsburg the cheapest area in Maryland for virtual receptionists?
Yes. Its median of $35,630 is the lowest of 5 areas in Maryland. Salisbury is next at $36,210.
How many virtual receptionists work in Hagerstown-Martinsburg?
BLS counts about 790 in the May 2025 survey. Only Baltimore-Columbia and the Maryland nonmetro area have more in Maryland.
Does a virtual receptionist cost more than a data entry specialist in Hagerstown-Martinsburg?
Yes: $3,290 a year more at the median. The medians are $35,630 and $32,340.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.