Virtual receptionist in Muncie, IN: cost vs in-house
Muncie is a lower-cost market for virtual receptionists: the median of $35,040 a year1 is 3.1% below the Indiana statewide median of $36,160, and 7.8% below the US median of $38,010. Among US areas it comes in at #337 of 521. BLS counts about 330 people in this job here, 2% of the Indiana total.
BLS occupation 43-4171, area Muncie, IN. Data from the May 2025 release, checked 2026-10-15.
Pay in Muncie against Indiana and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Muncie, IN | $26,530 | $35,040 | $43,390 | |
| Indiana | $24,410 | $36,160 | $47,310 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in Muncie earns $29,100–$37,440. The top tenth earns $43,390 or more, 1.6 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($34,260) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $8,340 wide, against $11,960 across Indiana and $11,170 nationally: employers in Muncie pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $26,530 | $2,211 | $12.75 | $34,232 |
| 25th percentile | $29,100 | $2,425 | $13.99 | $37,548 |
| Median | $35,040 | $2,920 | $16.85 | $45,213 |
| 75th percentile | $37,440 | $3,120 | $18.00 | $48,310 |
| 90th percentile | $43,390 | $3,616 | $20.86 | $55,987 |
Local pay is bunched just above the median: the 75th percentile is only $2,400 over it, while the 25th sits $5,940 below. Moving an offer from the median to the 75th percentile costs about $3,097 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the 75th and 90th percentiles in Muncie, and the Indiana statewide median of $36,160 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.
What a hire really costs in Muncie
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,173 to the $35,040 median and brings it to $45,213 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Muncie
Of the 15 roles we track in Muncie, this one ranks #14 by median pay, between administrative assistants ($38,780) and data entry specialists ($33,810). Project Coordinator is the highest at $81,080.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +15.6% | 440 | |
| Customer Support Specialist | +13.1% | 640 | |
| Administrative Assistant | +10.7% | 340 | |
| Virtual Receptionist | this role | 330 | |
| Data Entry Specialist | -3.5% | 30 |
Measured against the US median, this job is the best paid of the 15 roles we track in Muncie (-7.8%); executive assistants come last (-31.6%). The typical role here is at -18.2%, so, measured against the US, virtual receptionists cost more in Muncie than the area's general pay level would suggest. Virtual receptionists hold 8.8% of the jobs in these 15 roles in Muncie, 6.6% across Indiana and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Indiana
Across the 15 areas of Indiana with data for this job, the median runs from $33,860 in Evansville to $37,050 in Indianapolis-Carmel, a gap of $3,190 a year. Of the 11 areas in Indiana with more virtual receptionists than Muncie, 6 pay less, the largest of them Evansville, IN ($33,860), the Southern Indiana nonmetro area ($34,030) and the Northern Indiana nonmetro area ($35,000).
| Area | Median | vs Muncie | Jobs |
|---|---|---|---|
| Fort Wayne, IN | +0.5% | 1,310 | |
| Lafayette-West Lafayette, IN | +0.2% | 490 | |
| Kokomo, IN | +0.0% | 200 | |
| Muncie, IN | this area | 330 | |
| Northern Indiana (Nonmetro) | -0.1% | 890 | |
| Bloomington, IN | -2.3% | 410 | |
| Terre Haute, IN | -2.6% | 360 |
Muncie against other US metro areas
By number of jobs, Muncie is #404 of 521 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Indiana, Huntsville and Chattanooga pay just above Muncie and Oklahoma City and Blacksburg-Christiansburg just below. All four are within $100 a year of the median in Muncie. Of the three markets with about as many virtual receptionists, none pays as much.
| Metro area | Median | vs Muncie | Jobs | Close in |
|---|---|---|---|---|
| Chattanooga, TN-GA | +0.1% | 1,090 | pay | |
| Huntsville, AL | +0.1% | 1,470 | pay | |
| Muncie, IN | this area | 330 | ||
| Oklahoma City, OK | +0.0% | 4,030 | pay | |
| Blacksburg-Christiansburg, VA | -0.3% | 370 | pay | |
| Cape Girardeau, MO-IL | -0.8% | 330 | jobs | |
| Auburn-Opelika, AL | -9.8% | 330 | jobs | |
| Florence-Muscle Shoals, AL | -12.7% | 330 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Muncie, IN?
About $45,213 a year at the median, or $3,768 a month: $35,040 in pay plus about $10,173 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in Muncie?
The median was $35,040 a year in the May 2025 BLS survey. The 10th percentile was $26,530, the 90th $43,390, and the middle half earned $29,100 to $37,440.
Is Muncie cheaper than the rest of Indiana for virtual receptionists?
Yes, it costs less: a median of $35,040 against $36,160 statewide. The next area up in Indiana is Kokomo at $35,040, the next down the Northern Indiana nonmetro area at $35,000.
How many virtual receptionists work in Muncie?
BLS counts about 330 in the May 2025 survey. That is 2% of the Indiana total of 17,360. 11 areas in Indiana have more; the closest in size is Terre Haute, with about 360.
Does a virtual receptionist cost more than a data entry specialist in Muncie?
Yes: $1,230 a year more at the median. The medians are $35,040 and $33,810.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.