Virtual receptionist in Twin Falls, ID: cost vs in-house
Hiring a virtual receptionist costs less in Twin Falls than in Idaho or the country as a whole. The median is $36,260 a year1: 1.5% below the Idaho statewide median of $36,810 and 4.6% below the US median of $38,010. Among US areas it comes in at #256 of 521. About 360 virtual receptionists work here, 7% of the Idaho total.
BLS occupation 43-4171, area Twin Falls, ID. Data from the May 2025 release, checked 2026-10-15.
Pay in Twin Falls against Idaho and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Twin Falls, ID | $27,370 | $36,260 | $46,590 | |
| Idaho | $28,500 | $36,810 | $47,100 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in Twin Falls earns $31,750–$39,850. The top tenth earns $46,590 or more, 1.7 times the bottom tenth, close to the US pattern of 1.7 times. From the 25th to the 75th percentile, the local range is only $8,100 wide, against $10,310 across Idaho and $11,170 nationally: employers in Twin Falls pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,370 | $2,281 | $13.16 | $35,316 |
| 25th percentile | $31,750 | $2,646 | $15.26 | $40,968 |
| Median | $36,260 | $3,022 | $17.43 | $46,787 |
| 75th percentile | $39,850 | $3,321 | $19.16 | $51,419 |
| 90th percentile | $46,590 | $3,882 | $22.40 | $60,116 |
An offer at the 75th percentile instead of the median adds $3,590 a year in pay and about $4,632 in employer cost. Going down to the 25th percentile saves $4,510 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the median and the 75th percentile in Twin Falls, and the Idaho statewide median of $36,810 falls there too.
What a hire really costs in Twin Falls
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,527 to the $36,260 median and brings it to $46,787 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Twin Falls
Virtual receptionists have the lowest median of the 15 roles we track in Twin Falls; project coordinators have the highest, at $89,040.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +25.4% | 250 | |
| Bookkeeper | +25.2% | 450 | |
| Administrative Assistant | +8.2% | 330 | |
| Customer Support Specialist | +7.1% | 750 | |
| Virtual Receptionist | this role | 360 |
Measured against the US median, virtual receptionists rank #3 of the 15 roles we track in Twin Falls (-4.6%), between medical administrative assistants (-1.0%) and bookkeepers (-10.4%). The typical role here is at -17.5%, so, measured against the US, virtual receptionists cost more in Twin Falls than the area's general pay level would suggest. Virtual receptionists hold 10.0% of the jobs in these 15 roles in Twin Falls, 6.4% across Idaho and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Idaho
Across the 8 areas of Idaho with data for this job, the median runs from $34,800 in Idaho Falls to $37,780 in Coeur d'Alene, a gap of $2,980 a year. Of the 4 areas in Idaho with more virtual receptionists than Twin Falls, 1 pays less: Idaho Falls, ID ($34,800).
| Area | Median | vs Twin Falls | Jobs |
|---|---|---|---|
| Boise City, ID | +3.4% | 2,280 | |
| Lewiston, ID-WA | +3.2% | 200 | |
| Northwestern Idaho (Nonmetro) | +1.3% | 360 | |
| Southeast-Central Idaho (Nonmetro) | +0.1% | 490 | |
| Twin Falls, ID | this area | 360 | |
| Pocatello, ID | -3.8% | 280 | |
| Idaho Falls, ID | -4.0% | 720 |
Twin Falls against other US metro areas
By number of jobs, Twin Falls is #391 of 521 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Idaho, Orlando-Kissimmee and Pittsburgh pay just above Twin Falls and Burlington and Flint just below. All four are within $40 a year of the median in Twin Falls. Of the three markets with about as many virtual receptionists, two pay more.
| Metro area | Median | vs Twin Falls | Jobs | Close in |
|---|---|---|---|---|
| Pittsfield, MA | +15.5% | 360 | jobs | |
| Bangor, ME | +9.3% | 360 | jobs | |
| Pittsburgh, PA | +0.1% | 6,100 | pay | |
| Orlando-Kissimmee, FL | +0.1% | 7,550 | pay | |
| Twin Falls, ID | this area | 360 | ||
| Burlington, NC | -0.1% | 300 | pay | |
| Flint, MI | -0.1% | 870 | pay | |
| Greenville, NC | -7.1% | 360 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Twin Falls, ID?
About $46,787 a year at the median, or $3,899 a month: $36,260 in pay plus about $10,527 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for virtual receptionists in Twin Falls?
The median was $36,260 a year in the May 2025 BLS survey. The 10th percentile was $27,370, the 90th $46,590, and the middle half earned $31,750 to $39,850.
Is Twin Falls cheaper than the rest of Idaho for virtual receptionists?
Yes, it costs less: a median of $36,260 against $36,810 statewide. The next area up in Idaho is the Southeast-Central Idaho nonmetro area at $36,290, the next down Pocatello at $34,870.
How many virtual receptionists work in Twin Falls?
BLS counts about 360 in the May 2025 survey. That is 7% of the Idaho total of 5,340. 4 areas in Idaho have more; the closest in size is the Southeast-Central Idaho nonmetro area, with about 490.
Does a virtual receptionist cost more than a customer support specialist in Twin Falls?
No: $2,570 a year less at the median. The medians are $36,260 and $38,830.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.