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Virtual receptionist in the West Tennessee nonmetro area: cost vs in-house

Hiring a virtual receptionist costs less in the West Tennessee nonmetro area than in Tennessee or the country as a whole. The median is $32,920 a year1: 5.7% below the Tennessee statewide median of $34,910 and 13.4% below the US median of $38,010. That is in the bottom quarter of US areas (#423 of 521). About 340 virtual receptionists work here, 3% of the Tennessee total.

$2,743median pay per month in the West Tennessee nonmetro area
$3,540employer cost per month with benefits
$15.83median pay per hour
340people in this job in the West Tennessee nonmetro area

BLS occupation 43-4171, area West Tennessee nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the West Tennessee nonmetro area against Tennessee and the US

Range10thMedian90th
West Tennessee (Nonmetro)$23,450$32,920$42,430
Tennessee$25,400$34,910$45,980
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Virtual receptionists at the 90th percentile earn $42,430, 1.8 times the 10th percentile; the US ratio is 1.7. The middle half of virtual receptionists in the West Tennessee nonmetro area earns $26,570–$36,550. From the 25th to the 75th percentile, the local range is only $9,980 wide, against $10,460 across Tennessee and $11,170 nationally: employers in the West Tennessee nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$23,450$1,954$11.27$30,258
25th percentile$26,570$2,214$12.77$34,284
Median$32,920$2,743$15.83$42,477
75th percentile$36,550$3,046$17.57$47,161
90th percentile$42,430$3,536$20.40$54,748

Local pay is bunched just above the median: the 75th percentile is only $3,630 over it, while the 25th sits $6,350 below. Moving an offer from the median to the 75th percentile costs about $4,684 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the West Tennessee nonmetro area, and the Tennessee statewide median of $34,910 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in the West Tennessee nonmetro area

At the $32,920 median, a local hire costs about $42,477 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $9,557 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$42,477local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$28,589difference in year one
67%of the local cost saved

Other roles in the West Tennessee nonmetro area

Virtual receptionists have the lowest median of the 17 roles we track in the West Tennessee nonmetro area; project coordinators have the highest, at $77,580.

The 5 roles closest in pay. All 17 roles in West Tennessee (Nonmetro)
RoleMedianvs virtual receptionistJobs
E-commerce Order Specialist
$38,490
+16.9%70
Customer Support Specialist
$37,580
+14.2%1,260
Medical Administrative Assistant
$37,480
+13.9%1,220
Data Entry Specialist
$35,380
+7.5%70
Virtual Receptionist
$32,920
this role340

Measured against the US median, virtual receptionists rank #3 of the 17 roles we track in the West Tennessee nonmetro area (-13.4%), between office managers (-12.2%) and bookkeepers (-14.0%). The typical role here is at -16.4%, so, measured against the US, virtual receptionists cost more in the West Tennessee nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 3.6% of the jobs in these 17 roles in the West Tennessee nonmetro area, 3.2% across Tennessee and 5.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Tennessee

Across the 14 areas of Tennessee with data for this job, the median runs from $29,760 in the North Central Tennessee nonmetro area to $36,810 in Nashville-Murfreesboro, a gap of $7,050 a year. Of the 8 areas in Tennessee with more virtual receptionists than the West Tennessee nonmetro area, 3 pay less: the East Tennessee nonmetro area ($32,760), Clarksville, TN-KY ($30,960) and the North Central Tennessee nonmetro area ($29,760).

AreaMedianvs the West Tennessee nonmetro areaJobs
Memphis, TN-MS
$34,530
+4.9%2,100
Kingsport-Bristol, TN-VA
$33,940
+3.1%470
Jackson, TN
$33,860
+2.9%270
West Tennessee (Nonmetro)
$32,920
this area340
Cleveland, TN
$32,770
-0.5%160
East Tennessee (Nonmetro)
$32,760
-0.5%520
Morristown, TN
$31,200
-5.2%150

the West Tennessee nonmetro area against other US metro areas

By number of jobs, the West Tennessee nonmetro area is #400 of 521 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Tennessee, Wichita Falls and Elizabethtown pay just above the West Tennessee nonmetro area and Charleston and Waco just below. All four are within $110 a year of the median in the West Tennessee nonmetro area. Of the three markets with about as many virtual receptionists, one pays more.

Metro areaMedianvs the West Tennessee nonmetro areaJobsClose in
Dalton, GA
$34,570
+5.0%340jobs
Elizabethtown, KY
$33,020
+0.3%250pay
Wichita Falls, TX
$32,940
+0.1%420pay
West Tennessee (Nonmetro)
$32,920
this area340
Charleston, WV
$32,810
-0.3%800pay
Waco, TX
$32,810
-0.3%730pay
Valdosta, GA
$31,190
-5.3%340jobs
Texarkana, TX-AR
$30,470
-7.4%340jobs

Questions

How much does it cost to hire a virtual receptionist in West Tennessee (Nonmetro)?

About $42,477 a year at the median, or $3,540 a month: $32,920 in pay plus about $9,557 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What is the pay range for virtual receptionists in the West Tennessee nonmetro area?

Pay here is lower than in three quarters of US areas. The median was $32,920 a year in the May 2025 BLS survey. The 10th percentile was $23,450, the 90th $42,430, and the middle half earned $26,570 to $36,550.

Is the West Tennessee nonmetro area cheaper than the rest of Tennessee for virtual receptionists?

Yes, it costs less: a median of $32,920 against $34,910 statewide. The next area up in Tennessee is Jackson at $33,860, the next down Cleveland at $32,770.

How many virtual receptionists work in the West Tennessee nonmetro area?

BLS counts about 340 in the May 2025 survey. That is 3% of the Tennessee total of 11,460. 8 areas in Tennessee have more; the closest in size is the North Central Tennessee nonmetro area, with about 380.

Does a virtual receptionist cost more than a data entry specialist in the West Tennessee nonmetro area?

No: $2,460 a year less at the median. The medians are $32,920 and $35,380.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.