StafkaFind workPost a jobSign inGet 3 candidates

Virtual receptionist in the East Tennessee nonmetro area: cost vs in-house

The East Tennessee nonmetro area is a lower-cost market for virtual receptionists: the median of $32,760 a year1 is 6.2% below the Tennessee statewide median of $34,910, and 13.8% below the US median of $38,010. That is in the bottom quarter of US areas (#427 of 521). BLS counts about 520 people in this job here, 5% of the Tennessee total.

$2,730median pay per month in the East Tennessee nonmetro area
$3,523employer cost per month with benefits
$15.75median pay per hour
520people in this job in the East Tennessee nonmetro area

BLS occupation 43-4171, area East Tennessee nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the East Tennessee nonmetro area against Tennessee and the US

Range10thMedian90th
East Tennessee (Nonmetro)$22,760$32,760$39,210
Tennessee$25,400$34,910$45,980
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the East Tennessee nonmetro area earns $28,580–$37,230. The top tenth earns $39,210 or more, 1.7 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($32,750) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $8,650 wide, against $10,460 across Tennessee and $11,170 nationally: employers in the East Tennessee nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$22,760$1,897$10.94$29,368
25th percentile$28,580$2,382$13.74$36,877
Median$32,760$2,730$15.75$42,271
75th percentile$37,230$3,102$17.90$48,039
90th percentile$39,210$3,268$18.85$50,594

An offer at the 75th percentile instead of the median adds $4,470 a year in pay and about $5,768 in employer cost. Going down to the 25th percentile saves $4,180 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the East Tennessee nonmetro area, and the Tennessee statewide median of $34,910 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in the East Tennessee nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $9,511 to the $32,760 median and brings it to $42,271 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$42,271local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$28,383difference in year one
67%of the local cost saved

Other roles in the East Tennessee nonmetro area

Virtual receptionists have the lowest median of the 17 roles we track in the East Tennessee nonmetro area; project coordinators have the highest, at $88,910.

The 5 roles closest in pay. All 17 roles in East Tennessee (Nonmetro)
RoleMedianvs virtual receptionistJobs
Sales Development Representative
$37,870
+15.6%590
Customer Support Specialist
$36,510
+11.4%1,530
Medical Administrative Assistant
$36,230
+10.6%1,120
Data Entry Specialist
$34,680
+5.9%60
Virtual Receptionist
$32,760
this role520

Measured against the US median, virtual receptionists rank #5 of the 17 roles we track in the East Tennessee nonmetro area (-13.8%), between project coordinators (-13.1%) and payroll specialists (-14.2%). The typical role here is at -17.0%, so, measured against the US, virtual receptionists cost more in the East Tennessee nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 6.0% of the jobs in the 16 of these roles with a job count in the East Tennessee nonmetro area, 3.7% across Tennessee and 6.3% nationally. That is close to the national mix.

Other areas in Tennessee

Across the 14 areas of Tennessee with data for this job, the median runs from $29,760 in the North Central Tennessee nonmetro area to $36,810 in Nashville-Murfreesboro, a gap of $7,050 a year. All 4 areas in Tennessee with more virtual receptionists than the East Tennessee nonmetro area also pay more, among them Nashville-Murfreesboro, TN ($36,810) and Memphis, TN-MS ($34,530).

AreaMedianvs the East Tennessee nonmetro areaJobs
Jackson, TN
$33,860
+3.4%270
West Tennessee (Nonmetro)
$32,920
+0.5%340
Cleveland, TN
$32,770
+0.0%160
East Tennessee (Nonmetro)
$32,760
this area520
Morristown, TN
$31,200
-4.8%150
Johnson City, TN
$31,180
-4.8%300
Clarksville, TN-KY
$30,960
-5.5%450

the East Tennessee nonmetro area against other US metro areas

By number of jobs, the East Tennessee nonmetro area is #310 of 521 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Tennessee, Waco and Charleston pay just above the East Tennessee nonmetro area and Warner Robins and Augusta-Richmond County just below. All four are within $70 a year of the median in the East Tennessee nonmetro area. Of the three markets with about as many virtual receptionists, all three pay more.

Metro areaMedianvs the East Tennessee nonmetro areaJobsClose in
Logan, UT-ID
$35,770
+9.2%520jobs
Saginaw, MI
$35,730
+9.1%520jobs
Bloomington, IL
$35,340
+7.9%520jobs
Charleston, WV
$32,810
+0.2%800pay
Waco, TX
$32,810
+0.2%730pay
East Tennessee (Nonmetro)
$32,760
this area520
Warner Robins, GA
$32,730
-0.1%350pay
Augusta-Richmond County, GA-SC
$32,690
-0.2%1,190pay

Questions

How much does it cost to hire a virtual receptionist in East Tennessee (Nonmetro)?

About $42,271 a year at the median, or $3,523 a month: $32,760 in pay plus about $9,511 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in the East Tennessee nonmetro area?

Pay here is lower than in three quarters of US areas. The median was $32,760 a year in the May 2025 BLS survey. The 10th percentile was $22,760, the 90th $39,210, and the middle half earned $28,580 to $37,230.

Is the East Tennessee nonmetro area cheaper than the rest of Tennessee for virtual receptionists?

Yes, it costs less: a median of $32,760 against $34,910 statewide. The next area up in Tennessee is Cleveland at $32,770, the next down Morristown at $31,200.

How many virtual receptionists work in the East Tennessee nonmetro area?

BLS counts about 520 in the May 2025 survey. That is 5% of the Tennessee total of 11,460. 4 areas in Tennessee have more; the closest in size is Chattanooga, with about 1,090.

Does a virtual receptionist cost more than a data entry specialist in the East Tennessee nonmetro area?

No: $1,920 a year less at the median. The medians are $32,760 and $34,680.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.