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Virtual receptionist in Nashville-Murfreesboro, TN: cost vs in-house

Virtual receptionists earn more in Nashville-Murfreesboro than anywhere else in Tennessee. Expect a median of $36,810 a year1, 5.4% above the Tennessee statewide median of $34,910 and 3.2% below the US median of $38,010. Among US areas it comes in at #212 of 521. It is the largest market for the job in Tennessee: about 4,040 people, 35% of the Tennessee total.

$3,068median pay per month in Nashville-Murfreesboro
$3,958employer cost per month with benefits
$17.70median pay per hour
4,040people in this job in Nashville-Murfreesboro

BLS occupation 43-4171, area Nashville-Davidson--Murfreesboro--Franklin, TN. Data from the May 2025 release, checked 2026-10-15.

Pay in Nashville-Murfreesboro against Tennessee and the US

Range10thMedian90th
Nashville-Murfreesboro, TN$28,330$36,810$46,990
Tennessee$25,400$34,910$45,980
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Virtual receptionists at the 90th percentile earn $46,990, 1.7 times the 10th percentile; the US ratio is 1.7. The middle half of virtual receptionists in Nashville-Murfreesboro earns $31,570–$43,580. From the 25th to the 75th percentile, the local range is $12,010 wide, wider than in Tennessee as a whole ($10,460) and the US ($11,170), so what a virtual receptionist earns in Nashville-Murfreesboro depends more on the employer.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$28,330$2,361$13.62$36,555
25th percentile$31,570$2,631$15.18$40,735
Median$36,810$3,068$17.70$47,497
75th percentile$43,580$3,632$20.95$56,232
90th percentile$46,990$3,916$22.59$60,632

An offer at the 75th percentile instead of the median adds $6,770 a year in pay and about $8,735 in employer cost. Going down to the 25th percentile saves $5,240 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in Nashville-Murfreesboro, and the Tennessee statewide median of $34,910 falls between the 25th percentile and the median.

What a hire really costs in Nashville-Murfreesboro

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,687 to the $36,810 median and brings it to $47,497 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$47,497local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$33,609difference in year one
71%of the local cost saved

Other roles in Nashville-Murfreesboro

Virtual receptionists have the lowest median of the 17 roles we track in Nashville-Murfreesboro; project coordinators have the highest, at $85,990.

The 5 roles closest in pay. All 17 roles in Nashville-Murfreesboro, TN
RoleMedianvs virtual receptionistJobs
Medical Administrative Assistant
$45,570
+23.8%12,970
Customer Support Specialist
$45,510
+23.6%20,770
Data Entry Specialist
$44,490
+20.9%760
E-commerce Order Specialist
$40,570
+10.2%730
Virtual Receptionist
$36,810
this role4,040

Measured against the US median, virtual receptionists rank #8 of the 17 roles we track in Nashville-Murfreesboro (-3.2%), between marketing specialists (-1.9%) and paralegals (-3.3%). The typical role here is at -3.3%, so this job follows the area's general pay level. Virtual receptionists hold 3.0% of the jobs in these 17 roles in Nashville-Murfreesboro, 3.2% across Tennessee and 5.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Tennessee

Across the 14 areas of Tennessee with data for this job, the median runs from $29,760 in the North Central Tennessee nonmetro area to $36,810 in Nashville-Murfreesboro, a gap of $7,050 a year. No other area in Tennessee has as many virtual receptionists, and all 13 others pay less.

AreaMedianvs Nashville-MurfreesboroJobs
Nashville-Murfreesboro, TN
$36,810
this area4,040
Knoxville, TN
$35,620
-3.2%1,620
Chattanooga, TN-GA
$35,070
-4.7%1,090
Memphis, TN-MS
$34,530
-6.2%2,100
Kingsport-Bristol, TN-VA
$33,940
-7.8%470
Jackson, TN
$33,860
-8.0%270
West Tennessee (Nonmetro)
$32,920
-10.6%340

Nashville-Murfreesboro against other US metro areas

By number of jobs, Nashville-Murfreesboro is #42 of 521 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside Tennessee, Kalamazoo-Portage and Cape Coral-Fort Myers pay just above Nashville-Murfreesboro and Ogden and Utica-Rome just below. All four are within $0 a year of the median in Nashville-Murfreesboro. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs Nashville-MurfreesboroJobsClose in
San Jose-Sunnyvale, CA
$47,130
+28.0%3,990jobs
Hartford-West Hartford, CT
$38,780
+5.4%4,140jobs
Cape Coral-Fort Myers, FL
$36,810
+0.0%2,270pay
Kalamazoo-Portage, MI
$36,810
+0.0%700pay
Nashville-Murfreesboro, TN
$36,810
this area4,040
Ogden, UT
$36,810
+0.0%2,050pay
Utica-Rome, NY
$36,810
+0.0%710pay
Oklahoma City, OK
$35,040
-4.8%4,030jobs

Questions

How much does it cost to hire a virtual receptionist in Nashville-Murfreesboro, TN?

About $47,497 a year at the median, or $3,958 a month: $36,810 in pay plus about $10,687 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in Nashville-Murfreesboro?

The median was $36,810 a year in the May 2025 BLS survey. The 10th percentile was $28,330, the 90th $46,990, and the middle half earned $31,570 to $43,580.

Is Nashville-Murfreesboro the most expensive area in Tennessee for virtual receptionists?

Yes. Its median of $36,810 is the highest of 14 areas in Tennessee. Knoxville comes next at $35,620.

How many virtual receptionists work in Nashville-Murfreesboro?

BLS counts about 4,040 in the May 2025 survey. That is 35% of the Tennessee total of 11,460. No other area in Tennessee has as many.

Does a virtual receptionist cost more than an e-commerce order specialist in Nashville-Murfreesboro?

No: $3,760 a year less at the median. The medians are $36,810 and $40,570.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.