- US median pay$76,590 a year[2]All industries, BLS May 2025
- Pay on our open vacancies$800–1,100 a month[3]You pay the person directly
- One-time fee$2,500–3,000[1]On the start day, only if you hire
- Free replacementWithin 180 days[1]One per placement, fee paid, role, hours and pay unchanged, no refund
What the week looks like at a SaaS startup
A small SaaS team ships constantly and nobody owns the gaps. Founders go between customer calls, investor updates and hiring. Support tickets arrive in Intercom or Zendesk, and engineers get pulled in because no one else can answer. Marketing happens in bursts around releases. Monthly billing via Stripe looks simple until you have annual plans, refunds and churn to explain to investors.
What an executive assistant does for SaaS startups
- Guard focus blocks and group calls on fewer days
- Keep the investor update process and data room in order
- Schedule candidates and customer calls across time zones
- Chase action items from leadership meetings
An executive assistant works for one or two senior people: their calendar, inbox, travel, meeting preparation and follow-ups. The job is judgment about what reaches the boss and what does not, so it suits owners who already lose hours every week to coordination.
Tools SaaS startups commonly use
- Intercom
- Zendesk
- HubSpot
- Slack
- Notion
- Stripe
- Greenhouse
- Google Workspace
- QuickBooks
- Xero
- Zapier
Common in this kind of business, not a checklist: name your own stack in the brief.
How to test a candidate for a SaaS startup
Give a founder's week with an investor call, a customer escalation and three candidates to interview across time zones, and notes from a leadership meeting. Ask for a calendar and an action list with owners. Check time-zone accuracy, always.
What to keep in-house or check first
Keep production access, admin rights, and security decisions with your engineering lead. Give support staff the least access that lets them help, and use impersonation features with care. Customer contracts and security questionnaires may limit where staff are located, so check before sharing customer data, particularly if you sell to enterprises or handle EU personal data.
General caution, not legal advice: check the rules that apply to you with a qualified adviser.
Available now
84 executive assistants on Stafka, English B1–C2, updated 5 November 2026. The count is for the role, not for SaaS startups: name your business in the brief.
Executive Assistant0 years of experience · GE-1200
- English B1
- $800–1,000 a month
- 40 h a week, flexible hours
- Retail Banker · 3 m
- B2B/B2C Sales Manager Intern · 3 m
Executive Assistant2 years of experience · KZ-1010
- English B1
- $800–1,000 a month
- 40 h a week, covers US hours
- Business & Operations Support · 1 y 11 m
- Marketing & Administrative Support · 3 y
Executive Assistant1 year of experience · KZ-1011
- English B2
- $800–1,000 a month
- 40 h a week, covers US hours
- Wolt Project Lead / Courier Operations Manager · 1 y 1 m
- SMM Manager · 4 m
Executive Assistant4 years of experience · AM-1023
- English B2
- $600–800 a month
- 40 h a week, flexible hours
- Banking Operations / Customer Service Officer (title inferred
- Accounting Assistant (title inferred
Executive Assistant1 year of experience · GE-1190
- English B1
- $800–1,000 a month
- 40 h a week, flexible hours
- Private Tutor / Educator
- Academic & Business Projects (student
Executive Assistant1 year of experience · AM-1021
- English B1
- $600 a month
- 40 h a week, flexible hours
- Freelance Translator / MTPE & LQA · 11 m
- Media & Subtitling Translator
Anonymous profiles of people who asked to be shown to employers. Most applied through our Telegram bot with a written and a voice English task; Silkstaff checks English on a live call before any client interview. Names, contacts and employers stay hidden until a candidate accepts your intro request.
Choose a country: shared hours
Most of this work runs from a task list, so the person does not need your whole day. A few shared hours for the morning inbox review and urgent calendar changes are usually enough.
Against a 9–17 client day in winter[4][5][6][7]; for New York, on a 9–18 local day or a 13–22 shift. Check your own office.
What it costs
On our open vacancies this role pays $800–1,100 a month[3], paid by you to the person. The BLS figure of $76,590 a year is for Executive Secretaries and Executive Administrative Assistants[2] across all industries: we have no separate figure for this niche. Paying through Deel adds $49 a month[8]; Wise and Payoneer also work.
See also: executive assistant pay in the US, by state · pricing and replacement terms.
How hiring through Stafka works
- Send the brief or post the job free. Name whose time the person will protect, which inbox and calendar they will run, and what they may decide without asking.
- Within 5 business days of a confirmed brief you get 3 matching profiles, or a plain no. Most apply through our Telegram bot with a written and a voice English task; each profile shows the English level (B1–C2); Silkstaff checks English on a live call before any client interview.
- You interview, choose and contract the person directly through Deel, Wise or Payoneer. Candidates never pay.
Questions
What should a founder hand over first?
Calendar and meeting logistics, then the inbox in stages. Investor and customer follow-up can come next, using notes the founder dictates. Keep sensitive negotiations and fundraising strategy with the founder.
What should remote support see in our product?
A support role with read-only or limited admin, logged actions and no production database access. Check customer contracts and security questionnaires, because some name allowed locations for staff. If you handle EU personal data, look at your GDPR transfer duties. This is general information, not legal advice.
Where can a SaaS startup hire an affordable executive assistant?
The usual routes are a freelance marketplace, an agency with a monthly margin, or a direct hire in a lower-cost country. On Stafka it is a direct hire: you pay the person $800–1,100 a month on our open vacancies[3], plus $2,500–3,000[1] once if you hire, with no monthly margin.
General information for small employers, not legal or tax advice: check contracts, tax and data rules for your country with a qualified adviser. Tool names belong to their owners; we are not affiliated with them. Spotted a mistake? Write to hello@silkstaff.com.