Customer Support Specialist salary in the Central Oregon nonmetro area
Of the 11 areas in Oregon with BLS pay data for this job, the Central Oregon nonmetro area has the lowest median: $39,860 a year1. That is 16.0% below the Oregon statewide median of $47,450, and 11.0% below the US median of $44,770. Among US areas it comes in at #291 of 520. About 350 customer support specialists work here, 2% of the Oregon total.
BLS occupation 43-4051, area Central Oregon nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Central Oregon nonmetro area against Oregon and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Central Oregon (Nonmetro) | $29,090 | $39,860 | $52,920 | |
| Oregon | $36,710 | $47,450 | $64,130 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $52,920, 1.8 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Central Oregon nonmetro area earns $35,360–$45,470. From the 25th to the 75th percentile, the local range is only $10,110 wide, against $14,300 across Oregon and $14,910 nationally: employers in the Central Oregon nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $29,090 | $2,424 | $13.99 | $37,535 |
| 25th percentile | $35,360 | $2,947 | $17.00 | $45,626 |
| Median | $39,860 | $3,322 | $19.16 | $51,432 |
| 75th percentile | $45,470 | $3,789 | $21.86 | $58,671 |
| 90th percentile | $52,920 | $4,410 | $25.44 | $68,284 |
An offer at the 75th percentile instead of the median adds $5,610 a year in pay and about $7,239 in employer cost. Going down to the 25th percentile saves $4,500 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Central Oregon nonmetro area, and the Oregon statewide median of $47,450 falls between the 75th and 90th percentiles.
What a hire really costs in the Central Oregon nonmetro area
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $11,572 to the $39,860 median and brings it to $51,432 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Central Oregon nonmetro area
Of the 16 roles we track in the Central Oregon nonmetro area, this one ranks #14 by median pay, between sales development representatives ($44,630) and virtual receptionists ($37,440). Project Coordinator is the highest at $99,280.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +17.1% | 630 | |
| Sales Development Representative | +12.0% | 170 | |
| Customer Support Specialist | this role | 350 | |
| Virtual Receptionist | -6.1% | 380 | |
| Data Entry Specialist | -23.2% | 50 |
Measured against the US median, customer support specialists rank #13 of the 16 roles we track in the Central Oregon nonmetro area (-11.0%), between recruiters (-8.8%) and marketing specialists (-15.3%). The typical role here is at -5.1%, so, measured against the US, customer support specialists cost less in the Central Oregon nonmetro area than the area's general pay level would suggest. Customer support specialists hold 8.1% of the jobs in these 16 roles in the Central Oregon nonmetro area, 10.2% across Oregon and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Oregon
Across the 11 areas of Oregon with data for this job, the median runs from $39,860 in the Central Oregon nonmetro area to $48,650 in Portland-Vancouver, a gap of $8,790 a year. All 7 areas in Oregon with more customer support specialists than the Central Oregon nonmetro area also pay more, among them Portland-Vancouver, OR-WA ($48,650) and Salem, OR ($47,790).
| Area | Median | vs the Central Oregon nonmetro area | Jobs |
|---|---|---|---|
| Medford, OR | +14.5% | 690 | |
| Grants Pass, OR | +14.1% | 220 | |
| Albany, OR | +13.1% | 330 | |
| Corvallis, OR | +11.7% | 300 | |
| Coast Oregon (Nonmetro) | +10.7% | 790 | |
| Eastern Oregon (Nonmetro) | +9.5% | 430 | |
| Central Oregon (Nonmetro) | this area | 350 |
the Central Oregon nonmetro area against other US metro areas
By number of jobs, the Central Oregon nonmetro area is #500 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Oregon, Davenport-Moline and Idaho Falls pay just above the Central Oregon nonmetro area and Peoria and Watertown-Fort Drum just below. All four are within $200 a year of the median in the Central Oregon nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the Central Oregon nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| El Centro, CA | +16.0% | 360 | jobs | |
| Carson City, NV | +8.0% | 340 | jobs | |
| Great Falls, MT | +6.0% | 360 | jobs | |
| Idaho Falls, ID | +0.5% | 1,710 | pay | |
| Davenport-Moline, IA-IL | +0.2% | 3,040 | pay | |
| Central Oregon (Nonmetro) | this area | 350 | ||
| Peoria, IL | -0.1% | 2,260 | pay | |
| Watertown-Fort Drum, NY | -0.1% | 420 | pay |
Questions
How much does it cost to hire a customer support specialist in Central Oregon (Nonmetro)?
About $51,432 a year at the median, or $4,286 a month: $39,860 in pay plus about $11,572 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Central Oregon nonmetro area?
The median was $39,860 a year in the May 2025 BLS survey. The 10th percentile was $29,090, the 90th $52,920, and the middle half earned $35,360 to $45,470.
Is the Central Oregon nonmetro area the cheapest area in Oregon for customer support specialists?
Yes. Its median of $39,860 is the lowest of 11 areas in Oregon. The Eastern Oregon nonmetro area is next at $43,640.
How many customer support specialists work in the Central Oregon nonmetro area?
BLS counts about 350 in the May 2025 survey. That is 2% of the Oregon total of 19,440. 7 areas in Oregon have more; the closest in size is the Eastern Oregon nonmetro area, with about 430.
Does a customer support specialist cost more than a virtual receptionist in the Central Oregon nonmetro area?
Yes: $2,420 a year more at the median. The medians are $39,860 and $37,440.
What does a remote customer support specialist cost compared with the Central Oregon nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $51,432 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.