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Customer Support Specialist salary and cost of hiring in Kansas

The median customer support specialist in Kansas earned $40,320 a year in May 2025[1], 9.9% below the US median of $44,770. That puts Kansas at #40 of 51 states for this job.

$3,360median pay per month in Kansas
$4,800employer cost per month with benefits
$700–$1,000per month, remote through Stafka
29,200people in this job in Kansas

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

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Salary range

Range10thMedian90th
Kansas$29,730$40,320$59,870
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Kansas earns $34,860–$48,410; the top tenth earns $59,870 or more, 2.0 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Kansas median that makes about $57,600 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$57,600 local hire in Kansasmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$57,600local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$44,312difference in year one
77%of the local cost saved

Pay by metro area in Kansas

AreaMedian75th percentileJobs
Topeka, KS
$43,180
$52,5302,340
Wichita, KS
$39,330
$46,6605,950
Manhattan, KS
$38,620
$45,240870
Lawrence, KS
$37,800
$46,2201,090
Kansas nonmetropolitan area
$36,820
$46,4304,890

Topeka, KS pays the most ($43,180) and Kansas nonmetropolitan area the least ($36,820): $6,360 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Kansas
Florida
$40,440
+0.3%
Texas
$40,420
+0.2%
Kansas
$40,320
+0.0%
North Carolina
$40,240
-0.2%
Georgia (US state)
$39,630
-1.7%

Questions

How much does a customer support specialist earn in Kansas?

The median was $40,320 a year in the May 2025 BLS survey; the middle half earned $34,860 to $48,410.

What does it cost to employ a customer support specialist in Kansas?

About $57,600 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Kansas do customer support specialists earn the most?

Topeka, KS, with a median of $43,180 a year.

Other roles in Kansas

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.