Customer Support Specialist salary in Myrtle Beach-Conway, SC
Myrtle Beach-Conway is a lower-cost market for customer support specialists: the median of $36,510 a year1 is 6.0% below the South Carolina statewide median of $38,860, and 18.4% below the US median of $44,770. That is in the bottom quarter of US areas (#462 of 520). About 2,950 customer support specialists work here, 6% of the South Carolina total.
BLS occupation 43-4051, area Myrtle Beach-Conway-North Myrtle Beach, SC. Data from the May 2025 release, checked 2026-10-15.
Pay in Myrtle Beach-Conway against South Carolina and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Myrtle Beach-Conway, SC | $27,440 | $36,510 | $57,040 | |
| South Carolina | $29,720 | $38,860 | $59,300 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $57,040, 2.1 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Myrtle Beach-Conway earns $31,750–$44,780. The mean ($39,480) is 8% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $13,030 wide, between the figure for South Carolina ($12,150) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,440 | $2,287 | $13.19 | $35,406 |
| 25th percentile | $31,750 | $2,646 | $15.26 | $40,968 |
| Median | $36,510 | $3,042 | $17.55 | $47,110 |
| 75th percentile | $44,780 | $3,732 | $21.53 | $57,781 |
| 90th percentile | $57,040 | $4,753 | $27.42 | $73,600 |
Pay climbs faster above the median than below it here: the 75th percentile is $8,270 over the median, the 25th only $4,760 under it. An offer at the 75th percentile adds about $10,671 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in Myrtle Beach-Conway, and the South Carolina statewide median of $38,860 falls there too.
What a hire really costs in Myrtle Beach-Conway
At the $36,510 median, a local hire costs about $47,110 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,600 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.5 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Myrtle Beach-Conway
Of the 16 roles we track in Myrtle Beach-Conway, this one ranks #15 by median pay, between medical administrative assistants ($38,950) and virtual receptionists ($34,130). Project Coordinator is the highest at $77,410.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +10.9% | 1,770 | |
| Data Entry Specialist | +7.9% | 90 | |
| Medical Administrative Assistant | +6.7% | 1,070 | |
| Customer Support Specialist | this role | 2,950 | |
| Virtual Receptionist | -6.5% | 890 |
Measured against the US median, customer support specialists rank #10 of the 16 roles we track in Myrtle Beach-Conway (-18.4%), between medical administrative assistants (-15.2%) and recruiters (-18.9%). The typical role here is at -15.0%, so, measured against the US, customer support specialists cost less in Myrtle Beach-Conway than the area's general pay level would suggest. Customer support specialists hold 20.0% of the jobs in these 16 roles in Myrtle Beach-Conway, 20.5% across South Carolina and 16.4% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in South Carolina
Across the 11 areas of South Carolina with data for this job, the median runs from $35,540 in the Northeastern South Carolina nonmetro area to $44,000 in Charleston-North Charleston, a gap of $8,460 a year. All 3 areas in South Carolina with more customer support specialists than Myrtle Beach-Conway also pay more, among them Columbia, SC ($37,430) and Greenville-Anderson, SC ($39,010).
| Area | Median | vs Myrtle Beach-Conway | Jobs |
|---|---|---|---|
| Northwestern South Carolina (Nonmetro) | +4.5% | 1,380 | |
| Hilton Head Island-Bluffton, SC | +3.0% | 1,640 | |
| Southern South Carolina (Nonmetro) | +2.7% | 740 | |
| Columbia, SC | +2.5% | 10,430 | |
| Florence, SC | +2.1% | 1,680 | |
| Myrtle Beach-Conway, SC | this area | 2,950 | |
| Northeastern South Carolina (Nonmetro) | -2.7% | 1,110 |
Myrtle Beach-Conway against other US metro areas
By number of jobs, Myrtle Beach-Conway is #126 of 520 US areas for this job. It is one of the larger markets for this job, yet its pay sits in the bottom quarter of US areas. Outside South Carolina, Johnson City and Homosassa Springs pay just above Myrtle Beach-Conway and Lexington Park and Paducah just below. All four are within $120 a year of the median in Myrtle Beach-Conway. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs Myrtle Beach-Conway | Jobs | Close in |
|---|---|---|---|---|
| Springfield, MA | +28.2% | 2,930 | jobs | |
| Fort Wayne, IN | +23.8% | 3,020 | jobs | |
| Port St. Lucie, FL | +5.1% | 3,030 | jobs | |
| Homosassa Springs, FL | +0.3% | 570 | pay | |
| Johnson City, TN | +0.2% | 1,940 | pay | |
| Myrtle Beach-Conway, SC | this area | 2,950 | ||
| Lexington Park, MD | -0.1% | 660 | pay | |
| Paducah, KY-IL | -0.1% | 860 | pay |
Questions
How much does it cost to hire a customer support specialist in Myrtle Beach-Conway, SC?
About $47,110 a year at the median, or $3,926 a month: $36,510 in pay plus about $10,600 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Myrtle Beach-Conway?
Pay here is lower than in three quarters of US areas. The median was $36,510 a year in the May 2025 BLS survey. The 10th percentile was $27,440, the 90th $57,040, and the middle half earned $31,750 to $44,780.
Is Myrtle Beach-Conway cheaper than the rest of South Carolina for customer support specialists?
Yes, it costs less: a median of $36,510 against $38,860 statewide. The next area up in South Carolina is Florence at $37,270, the next down the Northeastern South Carolina nonmetro area at $35,540.
How many customer support specialists work in Myrtle Beach-Conway?
BLS counts about 2,950 in the May 2025 survey. That is 6% of the South Carolina total of 51,000. 3 areas in South Carolina have more; the closest in size is Charleston-North Charleston, with about 7,940.
Does a customer support specialist cost more than a virtual receptionist in Myrtle Beach-Conway?
Yes: $2,380 a year more at the median. The medians are $36,510 and $34,130.
What does a remote customer support specialist cost compared with Myrtle Beach-Conway?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $47,110 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.