Customer Support Specialist salary in the Southern South Carolina nonmetro area
The Southern South Carolina nonmetro area is a lower-cost market for customer support specialists: the median of $37,480 a year1 is 3.6% below the South Carolina statewide median of $38,860, and 16.3% below the US median of $44,770. That is in the bottom quarter of US areas (#407 of 520). BLS counts about 740 people in this job here, 1% of the South Carolina total.
BLS occupation 43-4051, area Southern South Carolina nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Southern South Carolina nonmetro area against South Carolina and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Southern South Carolina (Nonmetro) | $27,360 | $37,480 | $60,230 | |
| South Carolina | $29,720 | $38,860 | $59,300 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $60,230, 2.2 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Southern South Carolina nonmetro area earns $31,980–$46,960. The mean ($40,920) is 9% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $14,980 wide, wider than in South Carolina as a whole ($12,150) and the US ($14,910), so what a customer support specialist earns in the Southern South Carolina nonmetro area depends more on the employer.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,360 | $2,280 | $13.15 | $35,303 |
| 25th percentile | $31,980 | $2,665 | $15.38 | $41,265 |
| Median | $37,480 | $3,123 | $18.02 | $48,361 |
| 75th percentile | $46,960 | $3,913 | $22.58 | $60,594 |
| 90th percentile | $60,230 | $5,019 | $28.96 | $77,716 |
Pay climbs faster above the median than below it here: the 75th percentile is $9,480 over the median, the 25th only $5,500 under it. An offer at the 75th percentile adds about $12,232 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Southern South Carolina nonmetro area, and the South Carolina statewide median of $38,860 falls there too.
What a hire really costs in the Southern South Carolina nonmetro area
At the $37,480 median, a local hire costs about $48,361 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,881 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Southern South Carolina nonmetro area
Of the 13 roles we track in the Southern South Carolina nonmetro area, this one ranks #11 by median pay, between administrative assistants ($39,990) and medical administrative assistants ($37,040). Project Coordinator is the highest at $89,650.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +18.6% | 500 | |
| Administrative Assistant | +6.7% | 790 | |
| Customer Support Specialist | this role | 740 | |
| Medical Administrative Assistant | -1.2% | 390 | |
| Virtual Receptionist | -11.9% | 170 |
Measured against the US median, customer support specialists rank #7 of the 13 roles we track in the Southern South Carolina nonmetro area (-16.3%), between sales development representatives (-16.2%) and accountants (-18.7%). The typical role here is at -16.3%, so this job follows the area's general pay level. Customer support specialists hold 17.2% of the jobs in these 13 roles in the Southern South Carolina nonmetro area, 20.8% across South Carolina and 16.8% nationally. That is close to the national mix.
Other areas in South Carolina
Across the 11 areas of South Carolina with data for this job, the median runs from $35,540 in the Northeastern South Carolina nonmetro area to $44,000 in Charleston-North Charleston, a gap of $8,460 a year. Of the 10 areas in South Carolina with more customer support specialists than the Southern South Carolina nonmetro area, 4 pay less, the largest of them Columbia, SC ($37,430), Myrtle Beach-Conway, SC ($36,510) and Florence, SC ($37,270).
| Area | Median | vs the Southern South Carolina nonmetro area | Jobs |
|---|---|---|---|
| Greenville-Anderson, SC | +4.1% | 9,430 | |
| Northwestern South Carolina (Nonmetro) | +1.8% | 1,380 | |
| Hilton Head Island-Bluffton, SC | +0.3% | 1,640 | |
| Southern South Carolina (Nonmetro) | this area | 740 | |
| Columbia, SC | -0.1% | 10,430 | |
| Florence, SC | -0.6% | 1,680 | |
| Myrtle Beach-Conway, SC | -2.6% | 2,950 |
the Southern South Carolina nonmetro area against other US metro areas
By number of jobs, the Southern South Carolina nonmetro area is #397 of 520 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside South Carolina, Elizabethtown and Charleston pay just above the Southern South Carolina nonmetro area and Morgantown and Victoria just below. All four are within $40 a year of the median in the Southern South Carolina nonmetro area. Of the three markets with about as many customer support specialists, one pays more.
| Metro area | Median | vs the Southern South Carolina nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Morristown, TN | +0.2% | 740 | jobs | |
| Charleston, WV | +0.0% | 1,650 | pay | |
| Elizabethtown, KY | +0.0% | 1,020 | pay | |
| Southern South Carolina (Nonmetro) | this area | 740 | ||
| Morgantown, WV | -0.1% | 840 | pay | |
| Victoria, TX | -0.1% | 570 | pay | |
| Texarkana, TX-AR | -3.7% | 740 | jobs | |
| Goldsboro, NC | -8.0% | 740 | jobs |
Questions
How much does it cost to hire a customer support specialist in Southern South Carolina (Nonmetro)?
About $48,361 a year at the median, or $4,030 a month: $37,480 in pay plus about $10,881 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Southern South Carolina nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $37,480 a year in the May 2025 BLS survey. The 10th percentile was $27,360, the 90th $60,230, and the middle half earned $31,980 to $46,960.
Is the Southern South Carolina nonmetro area cheaper than the rest of South Carolina for customer support specialists?
Yes, it costs less: a median of $37,480 against $38,860 statewide. The next area up in South Carolina is Hilton Head Island-Bluffton at $37,590, the next down Columbia at $37,430.
How many customer support specialists work in the Southern South Carolina nonmetro area?
BLS counts about 740 in the May 2025 survey. That is 1% of the South Carolina total of 51,000. 10 areas in South Carolina have more; the closest in size is Sumter, with about 990.
Does a customer support specialist cost more than a medical administrative assistant in the Southern South Carolina nonmetro area?
Yes: $440 a year more at the median. The medians are $37,480 and $37,040.
What does a remote customer support specialist cost compared with the Southern South Carolina nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $48,361 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.