Customer Support Specialist salary in the Northwestern South Carolina nonmetro area
Hiring a customer support specialist costs less in the Northwestern South Carolina nonmetro area than in South Carolina or the country as a whole. The median is $38,140 a year1: 1.9% below the South Carolina statewide median of $38,860 and 14.8% below the US median of $44,770. Among US areas it comes in at #368 of 520. About 1,380 customer support specialists work here, 3% of the South Carolina total.
BLS occupation 43-4051, area Northwestern South Carolina nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Northwestern South Carolina nonmetro area against South Carolina and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Northwestern South Carolina (Nonmetro) | $27,560 | $38,140 | $60,860 | |
| South Carolina | $29,720 | $38,860 | $59,300 | |
| United States | $31,750 | $44,770 | $63,590 |
Pay is more spread out here than nationally: the top tenth earns $60,860 or more, 2.2 times the bottom tenth, against 2.0 times across the US. Two offers for the same title can sit far apart. The middle half of customer support specialists in the Northwestern South Carolina nonmetro area earns $31,980–$47,050. The mean ($41,540) is 9% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $15,070 wide, wider than in South Carolina as a whole ($12,150) and the US ($14,910), so what a customer support specialist earns in the Northwestern South Carolina nonmetro area depends more on the employer.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,560 | $2,297 | $13.25 | $35,561 |
| 25th percentile | $31,980 | $2,665 | $15.38 | $41,265 |
| Median | $38,140 | $3,178 | $18.34 | $49,213 |
| 75th percentile | $47,050 | $3,921 | $22.62 | $60,710 |
| 90th percentile | $60,860 | $5,072 | $29.26 | $78,529 |
An offer at the 75th percentile instead of the median adds $8,910 a year in pay and about $11,497 in employer cost. Going down to the 25th percentile saves $6,160 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Northwestern South Carolina nonmetro area, and the South Carolina statewide median of $38,860 falls there too.
What a hire really costs in the Northwestern South Carolina nonmetro area
At the $38,140 median, a local hire costs about $49,213 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $11,073 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Northwestern South Carolina nonmetro area
Of the 16 roles we track in the Northwestern South Carolina nonmetro area, this one ranks #14 by median pay, between e-commerce order specialists ($38,370) and medical administrative assistants ($37,950). Project Coordinator is the highest at $93,590.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| HR Assistant | +3.9% | 30 | |
| E-commerce Order Specialist | +0.6% | 100 | |
| Customer Support Specialist | this role | 1,380 | |
| Medical Administrative Assistant | -0.5% | 520 | |
| Virtual Receptionist | -12.2% | 440 |
Measured against the US median, customer support specialists rank #9 of the 16 roles we track in the Northwestern South Carolina nonmetro area (-14.8%), between marketing specialists (-12.9%) and e-commerce order specialists (-16.9%). The typical role here is at -13.8%, so this job follows the area's general pay level. Customer support specialists hold 18.9% of the jobs in these 16 roles in the Northwestern South Carolina nonmetro area, 20.5% across South Carolina and 16.5% nationally. That is close to the national mix.
Other areas in South Carolina
Across the 11 areas of South Carolina with data for this job, the median runs from $35,540 in the Northeastern South Carolina nonmetro area to $44,000 in Charleston-North Charleston, a gap of $8,460 a year. Of the 7 areas in South Carolina with more customer support specialists than the Northwestern South Carolina nonmetro area, 4 pay less, the largest of them Columbia, SC ($37,430), Myrtle Beach-Conway, SC ($36,510) and Florence, SC ($37,270).
| Area | Median | vs the Northwestern South Carolina nonmetro area | Jobs |
|---|---|---|---|
| Spartanburg, SC | +10.7% | 2,740 | |
| Sumter, SC | +2.5% | 990 | |
| Greenville-Anderson, SC | +2.3% | 9,430 | |
| Northwestern South Carolina (Nonmetro) | this area | 1,380 | |
| Hilton Head Island-Bluffton, SC | -1.4% | 1,640 | |
| Southern South Carolina (Nonmetro) | -1.7% | 740 | |
| Columbia, SC | -1.9% | 10,430 |
the Northwestern South Carolina nonmetro area against other US metro areas
By number of jobs, the Northwestern South Carolina nonmetro area is #258 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside South Carolina, Virginia Beach-Chesapeake and Weirton-Steubenville pay just above the Northwestern South Carolina nonmetro area and Wilmington and Huntington-Ashland just below. All four are within $80 a year of the median in the Northwestern South Carolina nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the Northwestern South Carolina nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Santa Maria-Santa Barbara, CA | +28.7% | 1,350 | jobs | |
| Coeur d'Alene, ID | +14.7% | 1,380 | jobs | |
| Jefferson City, MO | +2.2% | 1,360 | jobs | |
| Weirton-Steubenville, WV-OH | +0.1% | 270 | pay | |
| Virginia Beach-Chesapeake, VA-NC | +0.0% | 10,960 | pay | |
| Northwestern South Carolina (Nonmetro) | this area | 1,380 | ||
| Wilmington, NC | -0.1% | 2,850 | pay | |
| Huntington-Ashland, WV-KY | -0.2% | 2,590 | pay |
Questions
How much does it cost to hire a customer support specialist in Northwestern South Carolina (Nonmetro)?
About $49,213 a year at the median, or $4,101 a month: $38,140 in pay plus about $11,073 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the Northwestern South Carolina nonmetro area?
The median was $38,140 a year in the May 2025 BLS survey. The 10th percentile was $27,560, the 90th $60,860, and the middle half earned $31,980 to $47,050.
Is the Northwestern South Carolina nonmetro area cheaper than the rest of South Carolina for customer support specialists?
Yes, it costs less: a median of $38,140 against $38,860 statewide. The next area up in South Carolina is Greenville-Anderson at $39,010, the next down Hilton Head Island-Bluffton at $37,590.
How many customer support specialists work in the Northwestern South Carolina nonmetro area?
BLS counts about 1,380 in the May 2025 survey. That is 3% of the South Carolina total of 51,000. 7 areas in South Carolina have more; the closest in size is Hilton Head Island-Bluffton, with about 1,640.
Does a customer support specialist cost more than a medical administrative assistant in the Northwestern South Carolina nonmetro area?
Yes: $190 a year more at the median. The medians are $38,140 and $37,950.
What does a remote customer support specialist cost compared with the Northwestern South Carolina nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $49,213 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.