Customer Support Specialist salary in the South Central Tennessee nonmetro area

Pay in the South Central Tennessee nonmetro area against Tennessee and the US

The middle half of customer support specialists in the South Central Tennessee nonmetro area earns $33,390–$45,710. The top tenth earns $58,000 or more, 2.0 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is only $12,320 wide, against $12,540 across Tennessee and $14,910 nationally: employers in the South Central Tennessee nonmetro area pay within a narrower band.

What to budget for a customer support specialist here

An offer at the 75th percentile instead of the median adds $7,340 a year in pay and about $9,471 in employer cost. Going down to the 25th percentile saves $4,980 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the South Central Tennessee nonmetro area, and the Tennessee statewide median of $42,830 falls there too.

What a hire really costs in the South Central Tennessee nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $11,140 to the $38,370 median and brings it to $49,510 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the South Central Tennessee nonmetro area

Of the 17 roles we track in the South Central Tennessee nonmetro area, this one ranks #13 by median pay, between e-commerce order specialists ($40,660) and administrative assistants ($38,230). Project Coordinator is the highest at $81,590.

Measured against the US median, customer support specialists rank #9 of the 17 roles we track in the South Central Tennessee nonmetro area (-14.3%), between payroll specialists (-13.5%) and executive assistants (-16.4%). The typical role here is at -14.3%, so this job follows the area's general pay level. Customer support specialists hold 13.1% of the jobs in these 17 roles in the South Central Tennessee nonmetro area, 16.5% across Tennessee and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Tennessee

Across the 14 areas of Tennessee with data for this job, the median runs from $36,130 in Kingsport-Bristol to $45,510 in Nashville-Murfreesboro, a gap of $9,380 a year. Of the 10 areas in Tennessee with more customer support specialists than the South Central Tennessee nonmetro area, 5 pay less, the largest of them Kingsport-Bristol, TN-VA ($36,130), Johnson City, TN ($36,570) and Clarksville, TN-KY ($37,650).

the South Central Tennessee nonmetro area against other US metro areas

By number of jobs, the South Central Tennessee nonmetro area is #297 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Tennessee, Port St. Lucie and Kokomo pay just above the South Central Tennessee nonmetro area and Brownsville-Harlingen and Macon-Bibb County just below. All four are within $30 a year of the median in the South Central Tennessee nonmetro area. Of the three markets with about as many customer support specialists, none pays as much.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.