Customer Support Specialist salary in the North Central Tennessee nonmetro area

Pay in the North Central Tennessee nonmetro area against Tennessee and the US

The middle half of customer support specialists in the North Central Tennessee nonmetro area earns $35,080–$45,780. Pay is tightly grouped: the top tenth starts at $55,360, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $10,700 wide, against $12,540 across Tennessee and $14,910 nationally: employers in the North Central Tennessee nonmetro area pay within a narrower band.

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $7,000 over the median, the 25th only $3,700 under it. An offer at the 75th percentile adds about $9,032 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the North Central Tennessee nonmetro area, and the Tennessee statewide median of $42,830 falls there too.

What a hire really costs in the North Central Tennessee nonmetro area

At the $38,780 median, a local hire costs about $50,039 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,259 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.8 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the North Central Tennessee nonmetro area

Of the 17 roles we track in the North Central Tennessee nonmetro area, this one ranks #13 by median pay, between administrative assistants ($39,270) and medical administrative assistants ($37,230). Project Coordinator is the highest at $78,470.

Measured against the US median, customer support specialists rank #4 of the 17 roles we track in the North Central Tennessee nonmetro area (-13.4%), between bookkeepers (-12.0%) and office managers (-14.2%). The typical role here is at -18.9%, so, measured against the US, customer support specialists cost more in the North Central Tennessee nonmetro area than the area's general pay level would suggest. Customer support specialists hold 14.7% of the jobs in these 17 roles in the North Central Tennessee nonmetro area, 16.5% across Tennessee and 16.4% nationally. That is close to the national mix.

Other areas in Tennessee

Across the 14 areas of Tennessee with data for this job, the median runs from $36,130 in Kingsport-Bristol to $45,510 in Nashville-Murfreesboro, a gap of $9,380 a year. Of the 8 areas in Tennessee with more customer support specialists than the North Central Tennessee nonmetro area, 4 pay less, the largest of them Kingsport-Bristol, TN-VA ($36,130), Johnson City, TN ($36,570) and Clarksville, TN-KY ($37,650).

the North Central Tennessee nonmetro area against other US metro areas

By number of jobs, the North Central Tennessee nonmetro area is #236 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Tennessee, Flint and Waco pay just above the North Central Tennessee nonmetro area and Baton Rouge and Lakeland-Winter Haven just below. All four are within $30 a year of the median in the North Central Tennessee nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.