Cost of hiring in Utica-Rome, NY
Customer Support Specialist is the largest of these 17 jobs in Utica-Rome, with about 1,770 people1. Medians run from $36,810 a year for virtual receptionists to $100,430 for project coordinators.
Data from the May 2025 release, checked 2026-10-15.
Median pay by role in Utica-Rome
| Role | Median per year | vs US median | Jobs |
|---|---|---|---|
| Customer Support Specialist | +1.1% | 1,770 | |
| Project Coordinator | -1.8% | 420 | |
| E-commerce Order Specialist | -2.6% | 50 | |
| Bookkeeper | -2.7% | 1,770 | |
| Administrative Assistant | -3.0% | 1,490 | |
| Virtual Receptionist | -3.2% | 710 | |
| HR Assistant | -3.4% | 100 | |
| Office Manager | -4.5% | 1,010 | |
| Accountant | -4.6% | 1,040 | |
| Recruiter | -4.6% | 540 | |
| Medical Administrative Assistant | -5.1% | 690 | |
| Data Entry Specialist | -5.9% | 70 | |
| Sales Development Representative | -6.9% | 440 | |
| Marketing Specialist | -10.9% | 460 | |
| Executive Assistant | -12.5% | 470 | |
| Paralegal | -12.8% | 170 | |
| Payroll Specialist | -14.3% | 150 |
The employer pays more than the wage: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, so a $45,250 median for customer support specialists, the largest of these jobs here, comes to about $58,387 a year. That is an estimate: benefit levels vary by employer.
Utica-Rome against the US
Utica-Rome pays above the US median for only one of the 17 roles, customer support specialists (+1.1%), and below it for 16, furthest for payroll specialists (-14.3%). The middle gap across all 17 is -4.6%: for most of these roles, hiring costs less here than at the US median. Its best national standing is for sales development representatives, #102 of 520 areas by median pay; its lowest is for payroll specialists, #356 of 486.
Compared with the US mix of these jobs, Utica-Rome has more bookkeepers (15.6% of these jobs here, against 8.7% nationally) and HR assistants (0.9% against 0.6%), and fewer sales development representatives (3.9% against 7.9%) and project coordinators (3.7% against 6.7%). Metro areas in other states with the closest overall pay level, measured the same way, are listed below; Grants Pass, OR is nearest, at -4.6%.
| Area | Middle gap to the US | Roles with data | Jobs in these roles |
|---|---|---|---|
| Iowa City, IA | -4.5% | 16 | 8,030 |
| Racine-Mount Pleasant, WI | -4.5% | 16 | 6,260 |
| Albuquerque, NM | -4.5% | 17 | 48,070 |
| Utica-Rome, NY | -4.6% (this area) | 17 | 11,350 |
| Grants Pass, OR | -4.6% | 14 | 2,140 |
| Tampa-St. Petersburg, FL | -4.7% | 16 | 163,610 |
How far pay spreads inside each role
From the 10th to the 90th percentile, sales development representatives in Utica-Rome span $38,100–$132,690, the widest band (3.5×); medical administrative assistants the narrowest, $37,050–$48,620. Offers cluster nearer the median than nationally for 14 of 17 roles, data entry specialists most ($31,200–$58,790 across the US). Budget from the median for sales development representatives, marketing specialists, accountants and 1 more role: a few well-paid jobs lift the average ($79,320 against a $65,130 median for sales development representatives).
Utica-Rome against New York
Against New York as a whole, Utica-Rome pays less for every one of the 17 roles with a statewide figure. It comes closest for customer support specialists (-5.7%) and is furthest below for sales development representatives (-29.4%). It has the lowest median in New York for executive assistants, payroll specialists and e-commerce order specialists.
Other areas in New York
By jobs in these roles, Utica-Rome is #10 of 16 areas in New York. The table shows the areas closest to it in size, from Syracuse to Watertown-Fort Drum.
| Area | Jobs in these roles | Roles with data |
|---|---|---|
| Syracuse, NY | 32,030 | 17 |
| Kiryas Joel-Poughkeepsie, NY | 25,620 | 17 |
| Southwest New York (Nonmetro) | 14,700 | 17 |
| Central East New York (Nonmetro) | 13,570 | 17 |
| Capital/Northern New York (Nonmetro) | 11,720 | 17 |
| Binghamton, NY | 9,350 | 17 |
| Kingston, NY | 5,570 | 16 |
| Ithaca, NY | 4,920 | 14 |
| Glens Falls, NY | 4,450 | 15 |
| Watertown-Fort Drum, NY | 3,190 | 15 |
Questions
Which role costs the most to hire in Utica-Rome?
Of the 17 roles we track, Project Coordinator: a median of $100,430 a year, about $129,587 with benefits; the lowest is Virtual Receptionist, $36,810.
Is hiring in Utica-Rome cheaper than the US median?
For 16 of the 17 roles, yes, most of all payroll specialists (-14.3%). One pays more than the US median: customer support specialists (+1.1%).
Sources
2 sources, with links
How these pages are built: methodology and data sources. Last updated 2026-11-12.