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Virtual receptionist in the Northwest Virginia nonmetro area: cost vs in-house

Hiring a virtual receptionist costs less in the Northwest Virginia nonmetro area than in Virginia or the country as a whole. The median is $35,820 a year1: 3.3% below the Virginia statewide median of $37,060 and 5.8% below the US median of $38,010. Nationally it ranks #282 of 521 areas. About 310 virtual receptionists work here, 1% of the Virginia total.

$2,985median pay per month in the Northwest Virginia nonmetro area
$3,852employer cost per month with benefits
$17.22median pay per hour
310people in this job in the Northwest Virginia nonmetro area

BLS occupation 43-4171, area Northwest Virginia nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Northwest Virginia nonmetro area against Virginia and the US

Range10thMedian90th
Northwest Virginia (Nonmetro)$29,330$35,820$44,680
Virginia$28,800$37,060$47,220
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the Northwest Virginia nonmetro area earns $31,290–$41,600. Pay is tightly grouped: the top tenth starts at $44,680, only 1.5 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $10,310 wide, against $12,210 across Virginia and $11,170 nationally: employers in the Northwest Virginia nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$29,330$2,444$14.10$37,845
25th percentile$31,290$2,608$15.04$40,374
Median$35,820$2,985$17.22$46,219
75th percentile$41,600$3,467$20.00$53,677
90th percentile$44,680$3,723$21.48$57,652

An offer at the 75th percentile instead of the median adds $5,780 a year in pay and about $7,458 in employer cost. Going down to the 25th percentile saves $4,530 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in the Northwest Virginia nonmetro area, and the Virginia statewide median of $37,060 falls there too.

What a hire really costs in the Northwest Virginia nonmetro area

At the $35,820 median, a local hire costs about $46,219 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,399 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$46,219local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$32,331difference in year one
70%of the local cost saved

Other roles in the Northwest Virginia nonmetro area

Virtual receptionists have the lowest median of the 15 roles we track in the Northwest Virginia nonmetro area; project coordinators have the highest, at $88,120.

The 5 roles closest in pay. All 15 roles in Northwest Virginia (Nonmetro)
RoleMedianvs virtual receptionistJobs
Medical Administrative Assistant
$46,130
+28.8%240
Administrative Assistant
$43,770
+22.2%760
Data Entry Specialist
$38,900
+8.6%40
Customer Support Specialist
$37,440
+4.5%600
Virtual Receptionist
$35,820
this role310

Measured against the US median, virtual receptionists rank #2 of the 15 roles we track in the Northwest Virginia nonmetro area (-5.8%), between medical administrative assistants (+0.4%) and data entry specialists (-5.9%). The typical role here is at -12.6%, so, measured against the US, virtual receptionists cost more in the Northwest Virginia nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 6.4% of the jobs in these 15 roles in the Northwest Virginia nonmetro area, 5.5% across Virginia and 5.8% nationally. That is close to the national mix.

Other areas in Virginia

Across the 13 areas of Virginia with data for this job, the median runs from $33,940 in Lynchburg to $37,220 in Harrisonburg, a gap of $3,280 a year. Of the 10 areas in Virginia with more virtual receptionists than the Northwest Virginia nonmetro area, 5 pay less, the largest of them Virginia Beach-Chesapeake, VA-NC ($35,470), Roanoke, VA ($34,240) and the Southwest Virginia nonmetro area ($35,210).

AreaMedianvs the Northwest Virginia nonmetro areaJobs
Staunton-Stuarts Draft, VA
$36,200
+1.1%300
Winchester, VA-WV
$36,090
+0.8%380
Southside Virginia (Nonmetro)
$35,920
+0.3%590
Northwest Virginia (Nonmetro)
$35,820
this area310
Virginia Beach-Chesapeake, VA-NC
$35,470
-1.0%4,370
Southwest Virginia (Nonmetro)
$35,210
-1.7%640
Blacksburg-Christiansburg, VA
$34,940
-2.5%370

the Northwest Virginia nonmetro area against other US metro areas

By number of jobs, the Northwest Virginia nonmetro area is #419 of 521 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Virginia, Peoria and Yuma pay just above the Northwest Virginia nonmetro area and Deltona-Daytona Beach and Little Rock-North Little Rock just below. All four are within $170 a year of the median in the Northwest Virginia nonmetro area. Of the three markets with about as many virtual receptionists, none pays as much.

Metro areaMedianvs the Northwest Virginia nonmetro areaJobsClose in
Yuma, AZ
$35,990
+0.5%440pay
Peoria, IL
$35,970
+0.4%1,010pay
Northwest Virginia (Nonmetro)
$35,820
this area310
Deltona-Daytona Beach, FL
$35,790
-0.1%1,410pay
Little Rock-North Little Rock, AR
$35,790
-0.1%3,390pay
Kankakee, IL
$35,620
-0.6%310jobs
Albany, GA
$34,340
-4.1%310jobs
Owensboro, KY
$31,300
-12.6%310jobs

Questions

How much does it cost to hire a virtual receptionist in Northwest Virginia (Nonmetro)?

About $46,219 a year at the median, or $3,852 a month: $35,820 in pay plus about $10,399 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What is the pay range for virtual receptionists in the Northwest Virginia nonmetro area?

The median was $35,820 a year in the May 2025 BLS survey. The 10th percentile was $29,330, the 90th $44,680, and the middle half earned $31,290 to $41,600.

Is the Northwest Virginia nonmetro area cheaper than the rest of Virginia for virtual receptionists?

Yes, it costs less: a median of $35,820 against $37,060 statewide. The next area up in Virginia is the Southside Virginia nonmetro area at $35,920, the next down Virginia Beach-Chesapeake at $35,470.

How many virtual receptionists work in the Northwest Virginia nonmetro area?

BLS counts about 310 in the May 2025 survey. That is 1% of the Virginia total of 23,360. 10 areas in Virginia have more; the closest in size is Blacksburg-Christiansburg, with about 370.

Does a virtual receptionist cost more than a customer support specialist in the Northwest Virginia nonmetro area?

No: $1,620 a year less at the median. The medians are $35,820 and $37,440.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.