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Virtual receptionist in the Southwest Virginia nonmetro area: cost vs in-house

The Southwest Virginia nonmetro area is a lower-cost market for virtual receptionists: the median of $35,210 a year1 is 5.0% below the Virginia statewide median of $37,060, and 7.4% below the US median of $38,010. Among US areas it comes in at #327 of 521. BLS counts about 640 people in this job here, 3% of the Virginia total.

$2,934median pay per month in the Southwest Virginia nonmetro area
$3,786employer cost per month with benefits
$16.93median pay per hour
640people in this job in the Southwest Virginia nonmetro area

BLS occupation 43-4171, area Southwest Virginia nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Southwest Virginia nonmetro area against Virginia and the US

Range10thMedian90th
Southwest Virginia (Nonmetro)$27,700$35,210$44,680
Virginia$28,800$37,060$47,220
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the Southwest Virginia nonmetro area earns $30,680–$37,930. The top tenth earns $44,680 or more, 1.6 times the bottom tenth, close to the US pattern of 1.7 times. From the 25th to the 75th percentile, the local range is only $7,250 wide, against $12,210 across Virginia and $11,170 nationally: employers in the Southwest Virginia nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$27,700$2,308$13.32$35,742
25th percentile$30,680$2,557$14.75$39,587
Median$35,210$2,934$16.93$45,432
75th percentile$37,930$3,161$18.24$48,942
90th percentile$44,680$3,723$21.48$57,652

Local pay is bunched just above the median: the 75th percentile is only $2,720 over it, while the 25th sits $4,530 below. Moving an offer from the median to the 75th percentile costs about $3,510 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the Southwest Virginia nonmetro area, and the Virginia statewide median of $37,060 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in the Southwest Virginia nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,222 to the $35,210 median and brings it to $45,432 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$45,432local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$31,544difference in year one
69%of the local cost saved

Other roles in the Southwest Virginia nonmetro area

Of the 17 roles we track in the Southwest Virginia nonmetro area, this one ranks #16 by median pay, between customer support specialists ($37,380) and data entry specialists ($33,070). Project Coordinator is the highest at $87,870.

The 5 roles closest in pay. All 17 roles in Southwest Virginia (Nonmetro)
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$40,510
+15.1%1,080
E-commerce Order Specialist
$39,340
+11.7%100
Customer Support Specialist
$37,380
+6.2%1,750
Virtual Receptionist
$35,210
this role640
Data Entry Specialist
$33,070
-6.1%130

Measured against the US median, virtual receptionists rank #3 of the 17 roles we track in the Southwest Virginia nonmetro area (-7.4%), between payroll specialists (-5.9%) and accountants (-7.6%). The typical role here is at -14.8%, so, measured against the US, virtual receptionists cost more in the Southwest Virginia nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 7.2% of the jobs in these 17 roles in the Southwest Virginia nonmetro area, 5.5% across Virginia and 5.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Virginia

Across the 13 areas of Virginia with data for this job, the median runs from $33,940 in Lynchburg to $37,220 in Harrisonburg, a gap of $3,280 a year. Of the 4 areas in Virginia with more virtual receptionists than the Southwest Virginia nonmetro area, 1 pays less: Roanoke, VA ($34,240).

AreaMedianvs the Southwest Virginia nonmetro areaJobs
Southside Virginia (Nonmetro)
$35,920
+2.0%590
Northwest Virginia (Nonmetro)
$35,820
+1.7%310
Virginia Beach-Chesapeake, VA-NC
$35,470
+0.7%4,370
Southwest Virginia (Nonmetro)
$35,210
this area640
Blacksburg-Christiansburg, VA
$34,940
-0.8%370
Northeast Virginia (Nonmetro)
$34,940
-0.8%270
Roanoke, VA
$34,240
-2.8%980

the Southwest Virginia nonmetro area against other US metro areas

By number of jobs, the Southwest Virginia nonmetro area is #262 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Virginia, Fort Wayne and Cincinnati pay just above the Southwest Virginia nonmetro area and St. Joseph and Ames just below. All four are within $40 a year of the median in the Southwest Virginia nonmetro area. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs the Southwest Virginia nonmetro areaJobsClose in
Janesville-Beloit, WI
$38,630
+9.7%640jobs
Hilton Head Island-Bluffton, SC
$35,510
+0.9%650jobs
Cincinnati, OH-KY
$35,250
+0.1%5,560pay
Fort Wayne, IN
$35,220
+0.0%1,310pay
Southwest Virginia (Nonmetro)
$35,210
this area640
St. Joseph, MO-KS
$35,190
-0.1%320pay
Ames, IA
$35,170
-0.1%170pay
Fort Smith, AR-OK
$34,000
-3.4%630jobs

Questions

How much does it cost to hire a virtual receptionist in Southwest Virginia (Nonmetro)?

About $45,432 a year at the median, or $3,786 a month: $35,210 in pay plus about $10,222 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in the Southwest Virginia nonmetro area?

The median was $35,210 a year in the May 2025 BLS survey. The 10th percentile was $27,700, the 90th $44,680, and the middle half earned $30,680 to $37,930.

Is the Southwest Virginia nonmetro area cheaper than the rest of Virginia for virtual receptionists?

Yes, it costs less: a median of $35,210 against $37,060 statewide. The next area up in Virginia is Virginia Beach-Chesapeake at $35,470, the next down Blacksburg-Christiansburg at $34,940.

How many virtual receptionists work in the Southwest Virginia nonmetro area?

BLS counts about 640 in the May 2025 survey. That is 3% of the Virginia total of 23,360. 4 areas in Virginia have more; the closest in size is Charlottesville, with about 720.

Does a virtual receptionist cost more than a data entry specialist in the Southwest Virginia nonmetro area?

Yes: $2,140 a year more at the median. The medians are $35,210 and $33,070.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.