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Virtual receptionist in the South Illinois nonmetro area: cost vs in-house

The South Illinois nonmetro area is a lower-cost market for virtual receptionists: the median of $36,790 a year1 is 1.6% below the Illinois statewide median of $37,400, and 3.2% below the US median of $38,010. Among US areas it comes in at #215 of 521. BLS counts about 930 people in this job here, 2% of the Illinois total.

$3,066median pay per month in the South Illinois nonmetro area
$3,956employer cost per month with benefits
$17.69median pay per hour
930people in this job in the South Illinois nonmetro area

BLS occupation 43-4171, area South Illinois nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the South Illinois nonmetro area against Illinois and the US

Range10thMedian90th
South Illinois (Nonmetro)$31,200$36,790$46,060
Illinois$31,200$37,400$48,350
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the South Illinois nonmetro area earns $32,720–$39,720. Pay is tightly grouped: the top tenth starts at $46,060, only 1.5 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $7,000 wide, against $9,750 across Illinois and $11,170 nationally: employers in the South Illinois nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$31,200$2,600$15.00$40,258
25th percentile$32,720$2,727$15.73$42,219
Median$36,790$3,066$17.69$47,471
75th percentile$39,720$3,310$19.10$51,252
90th percentile$46,060$3,838$22.14$59,432

An offer at the 75th percentile instead of the median adds $2,930 a year in pay and about $3,781 in employer cost. Going down to the 25th percentile saves $4,070 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in the South Illinois nonmetro area, and the Illinois statewide median of $37,400 falls there too.

What a hire really costs in the South Illinois nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,681 to the $36,790 median and brings it to $47,471 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$47,471local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$33,583difference in year one
71%of the local cost saved

Other roles in the South Illinois nonmetro area

Virtual receptionists have the lowest median of the 16 roles we track in the South Illinois nonmetro area; project coordinators have the highest, at $91,680.

The 5 roles closest in pay. All 16 roles in South Illinois (Nonmetro)
RoleMedianvs virtual receptionistJobs
Data Entry Specialist
$41,400
+12.5%60
Medical Administrative Assistant
$40,540
+10.2%730
Customer Support Specialist
$39,260
+6.7%1,340
Administrative Assistant
$37,040
+0.7%2,700
Virtual Receptionist
$36,790
this role930

Measured against the US median, virtual receptionists rank #2 of the 16 roles we track in the South Illinois nonmetro area (-3.2%), between data entry specialists (+0.1%) and HR assistants (-6.9%). The typical role here is at -16.6%, so, measured against the US, virtual receptionists cost more in the South Illinois nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 8.6% of the jobs in the 15 of these roles with a job count in the South Illinois nonmetro area, 6.8% across Illinois and 5.9% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Illinois

Across the 12 areas of Illinois with data for this job, the median runs from $33,920 in the West Central Illinois nonmetro area to $38,060 in Chicago-Naperville, a gap of $4,140 a year. Of the 5 areas in Illinois with more virtual receptionists than the South Illinois nonmetro area, 3 pay less: Peoria, IL ($35,970), the West Central Illinois nonmetro area ($33,920) and the East Central Illinois nonmetro area ($34,770).

AreaMedianvs the South Illinois nonmetro areaJobs
Chicago-Naperville, IL-IN
$38,060
+3.5%30,540
Rockford, IL
$37,460
+1.8%1,000
Champaign-Urbana, IL
$36,880
+0.2%760
South Illinois (Nonmetro)
$36,790
this area930
Springfield, IL
$36,500
-0.8%670
Northwest Illinois (Nonmetro)
$36,400
-1.1%930
Peoria, IL
$35,970
-2.2%1,010

the South Illinois nonmetro area against other US metro areas

By number of jobs, the South Illinois nonmetro area is #175 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Illinois, Utica-Rome and Ogden pay just above the South Illinois nonmetro area and Lancaster and Provo-Orem just below. All four are within $20 a year of the median in the South Illinois nonmetro area. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs the South Illinois nonmetro areaJobsClose in
Bremerton-Silverdale, WA
$44,130
+20.0%920jobs
Stockton-Lodi, CA
$42,710
+16.1%920jobs
Ogden, UT
$36,810
+0.1%2,050pay
Utica-Rome, NY
$36,810
+0.1%710pay
South Illinois (Nonmetro)
$36,790
this area930
Lancaster, PA
$36,770
-0.1%1,730pay
Provo-Orem, UT
$36,770
-0.1%2,650pay
Tallahassee, FL
$34,100
-7.3%940jobs

Questions

How much does it cost to hire a virtual receptionist in South Illinois (Nonmetro)?

About $47,471 a year at the median, or $3,956 a month: $36,790 in pay plus about $10,681 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in the South Illinois nonmetro area?

The median was $36,790 a year in the May 2025 BLS survey. The 10th percentile was $31,200, the 90th $46,060, and the middle half earned $32,720 to $39,720.

Is the South Illinois nonmetro area cheaper than the rest of Illinois for virtual receptionists?

Yes, it costs less: a median of $36,790 against $37,400 statewide. The next area up in Illinois is Champaign-Urbana at $36,880, the next down Springfield at $36,500.

How many virtual receptionists work in the South Illinois nonmetro area?

BLS counts about 930 in the May 2025 survey. That is 2% of the Illinois total of 40,370. 6 areas in Illinois have more; the closest in size is the Northwest Illinois nonmetro area, with about 930.

Does a virtual receptionist cost more than an administrative assistant in the South Illinois nonmetro area?

No: $250 a year less at the median. The medians are $36,790 and $37,040.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.