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Virtual receptionist in the Southwest New York nonmetro area: cost vs in-house

Hiring a virtual receptionist costs less in the Southwest New York nonmetro area than in New York or the country as a whole. The median is $37,450 a year1: 13.1% below the New York statewide median of $43,080 and 1.5% below the US median of $38,010. Nationally it ranks #168 of 521 areas. About 1,010 virtual receptionists work here, 2% of the New York total.

$3,121median pay per month in the Southwest New York nonmetro area
$4,027employer cost per month with benefits
$18.00median pay per hour
1,010people in this job in the Southwest New York nonmetro area

BLS occupation 43-4171, area Southwest New York nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Southwest New York nonmetro area against New York and the US

Range10thMedian90th
Southwest New York (Nonmetro)$32,240$37,450$46,710
New York$34,740$43,080$59,140
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the Southwest New York nonmetro area earns $35,130–$42,790. Pay is tightly grouped: the top tenth starts at $46,710, only 1.4 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $7,660 wide, against $11,610 across New York and $11,170 nationally: employers in the Southwest New York nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$32,240$2,687$15.50$41,600
25th percentile$35,130$2,928$16.89$45,329
Median$37,450$3,121$18.00$48,323
75th percentile$42,790$3,566$20.57$55,213
90th percentile$46,710$3,892$22.46$60,271

Pay climbs faster above the median than below it here: the 75th percentile is $5,340 over the median, the 25th only $2,320 under it. An offer at the 75th percentile adds about $6,890 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in the Southwest New York nonmetro area, and the New York statewide median of $43,080 falls between the 75th and 90th percentiles.

What a hire really costs in the Southwest New York nonmetro area

At the $37,450 median, a local hire costs about $48,323 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,873 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$48,323local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$34,435difference in year one
71%of the local cost saved

Other roles in the Southwest New York nonmetro area

Of the 17 roles we track in the Southwest New York nonmetro area, this one ranks #16 by median pay, between medical administrative assistants ($40,190) and data entry specialists ($36,510). Project Coordinator is the highest at $106,970.

The 5 roles closest in pay. All 17 roles in Southwest New York (Nonmetro)
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$45,350
+21.1%2,680
Customer Support Specialist
$43,210
+15.4%1,840
Medical Administrative Assistant
$40,190
+7.3%750
Virtual Receptionist
$37,450
this role1,010
Data Entry Specialist
$36,510
-2.5%130

Measured against the US median, virtual receptionists rank #3 of the 17 roles we track in the Southwest New York nonmetro area (-1.5%), between project coordinators (+4.5%) and payroll specialists (-2.4%). The typical role here is at -6.2%, so, measured against the US, virtual receptionists cost more in the Southwest New York nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 6.9% of the jobs in these 17 roles in the Southwest New York nonmetro area, 5.9% across New York and 5.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in New York

Across the 16 areas of New York with data for this job, the median runs from $36,160 in Watertown-Fort Drum to $44,690 in New York-Newark, a gap of $8,530 a year. All 6 areas in New York with more virtual receptionists than the Southwest New York nonmetro area also pay more, among them New York-Newark, NY-NJ ($44,690) and Buffalo-Cheektowaga, NY ($38,960).

AreaMedianvs the Southwest New York nonmetro areaJobs
Buffalo-Cheektowaga, NY
$38,960
+4.0%3,930
Central East New York (Nonmetro)
$38,860
+3.8%890
Rochester, NY
$38,550
+2.9%2,840
Southwest New York (Nonmetro)
$37,450
this area1,010
Elmira, NY
$37,380
-0.2%200
Binghamton, NY
$37,010
-1.2%600
Utica-Rome, NY
$36,810
-1.7%710

the Southwest New York nonmetro area against other US metro areas

By number of jobs, the Southwest New York nonmetro area is #158 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside New York, Cheyenne and Rockford pay just above the Southwest New York nonmetro area and North Port-Bradenton and Lewiston just below. All four are within $30 a year of the median in the Southwest New York nonmetro area. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs the Southwest New York nonmetro areaJobsClose in
Santa Maria-Santa Barbara, CA
$44,270
+18.2%1,020jobs
Norwich-New London, CT
$37,870
+1.1%1,010jobs
Rockford, IL
$37,460
+0.0%1,000pay
Cheyenne, WY
$37,450
+0.0%290pay
Southwest New York (Nonmetro)
$37,450
this area1,010
North Port-Bradenton, FL
$37,440
-0.0%2,370pay
Lewiston, ID-WA
$37,420
-0.1%200pay
Peoria, IL
$35,970
-4.0%1,010jobs

Questions

How much does it cost to hire a virtual receptionist in Southwest New York (Nonmetro)?

About $48,323 a year at the median, or $4,027 a month: $37,450 in pay plus about $10,873 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What is the pay range for virtual receptionists in the Southwest New York nonmetro area?

The median was $37,450 a year in the May 2025 BLS survey. The 10th percentile was $32,240, the 90th $46,710, and the middle half earned $35,130 to $42,790.

Is the Southwest New York nonmetro area cheaper than the rest of New York for virtual receptionists?

Yes, it costs less: a median of $37,450 against $43,080 statewide. The next area up in New York is Rochester at $38,550, the next down Elmira at $37,380.

How many virtual receptionists work in the Southwest New York nonmetro area?

BLS counts about 1,010 in the May 2025 survey. That is 2% of the New York total of 65,010. 6 areas in New York have more; the closest in size is Kiryas Joel-Poughkeepsie, with about 1,770.

Does a virtual receptionist cost more than a data entry specialist in the Southwest New York nonmetro area?

Yes: $940 a year more at the median. The medians are $37,450 and $36,510.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.