Customer Support Specialist salary in Beaumont-Port Arthur, TX

Pay in Beaumont-Port Arthur against Texas and the US

Customer support specialists at the 90th percentile earn $56,020, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Beaumont-Port Arthur earns $32,520–$45,440. From the 25th to the 75th percentile, the local range is $12,920 wide, between the figure for Texas ($12,880) and the US figure ($14,910).

What to budget for a customer support specialist here

An offer at the 75th percentile instead of the median adds $7,460 a year in pay and about $9,626 in employer cost. Going down to the 25th percentile saves $5,460 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Beaumont-Port Arthur, and the Texas statewide median of $40,420 falls there too.

What a hire really costs in Beaumont-Port Arthur

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $11,026 to the $37,980 median and brings it to $49,006 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Beaumont-Port Arthur

Of the 17 roles we track in Beaumont-Port Arthur, this one ranks #14 by median pay, between medical administrative assistants ($38,090) and e-commerce order specialists ($37,910). Project Coordinator is the highest at $100,470.

Measured against the US median, customer support specialists rank #10 of the 17 roles we track in Beaumont-Port Arthur (-15.2%), between payroll specialists (-13.4%) and virtual receptionists (-15.9%). The typical role here is at -13.4%, so this job follows the area's general pay level. Customer support specialists hold 17.5% of the jobs in these 17 roles in Beaumont-Port Arthur, 21.5% across Texas and 16.4% nationally. That is close to the national mix.

Other areas in Texas

Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 13 areas in Texas with more customer support specialists than Beaumont-Port Arthur, 6 pay less, the largest of them El Paso, TX ($37,640), McAllen-Edinburg, TX ($35,830) and Lubbock, TX ($35,940).

Beaumont-Port Arthur against other US metro areas

By number of jobs, Beaumont-Port Arthur is #147 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Texas, Tuscaloosa and Deltona-Daytona Beach pay just above Beaumont-Port Arthur and Bowling Green and Youngstown-Warren just below. All four are within $50 a year of the median in Beaumont-Port Arthur. Of the three markets with about as many customer support specialists, all three pay more.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.