Customer Support Specialist salary in the Coastal Plains Region of Texas nonmetro area
Hiring a customer support specialist costs less in the Coastal Plains Region of Texas nonmetro area than in Texas or the country as a whole. The median is $38,280 a year1: 5.3% below the Texas statewide median of $40,420 and 14.5% below the US median of $44,770. Nationally it ranks #360 of 520 areas. About 1,740 customer support specialists work here.
BLS occupation 43-4051, area Coastal Plains Region of Texas nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Coastal Plains Region of Texas nonmetro area against Texas and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Coastal Plains Region of Texas (Nonmetro) | $26,250 | $38,280 | $58,350 | |
| Texas | $29,320 | $40,420 | $59,590 | |
| United States | $31,750 | $44,770 | $63,590 |
Pay is more spread out here than nationally: the top tenth earns $58,350 or more, 2.2 times the bottom tenth, against 2.0 times across the US. Two offers for the same title can sit far apart. The middle half of customer support specialists in the Coastal Plains Region of Texas nonmetro area earns $30,260–$45,150. From the 25th to the 75th percentile, the local range is $14,890 wide, between the figure for Texas ($12,880) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $26,250 | $2,188 | $12.62 | $33,871 |
| 25th percentile | $30,260 | $2,522 | $14.55 | $39,045 |
| Median | $38,280 | $3,190 | $18.40 | $49,394 |
| 75th percentile | $45,150 | $3,762 | $21.71 | $58,258 |
| 90th percentile | $58,350 | $4,862 | $28.05 | $75,290 |
An offer at the 75th percentile instead of the median adds $6,870 a year in pay and about $8,865 in employer cost. Going down to the 25th percentile saves $8,020 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Coastal Plains Region of Texas nonmetro area, and the Texas statewide median of $40,420 falls there too.
What a hire really costs in the Coastal Plains Region of Texas nonmetro area
At the $38,280 median, a local hire costs about $49,394 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $11,114 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Coastal Plains Region of Texas nonmetro area
Of the 16 roles we track in the Coastal Plains Region of Texas nonmetro area, this one ranks #14 by median pay, between medical administrative assistants ($38,550) and data entry specialists ($36,360). Project Coordinator is the highest at $96,470.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +5.1% | 2,070 | |
| Medical Administrative Assistant | +0.7% | 570 | |
| Customer Support Specialist | this role | 1,740 | |
| Data Entry Specialist | -5.0% | 90 | |
| Virtual Receptionist | -18.5% | 660 |
Measured against the US median, customer support specialists rank #7 of the 16 roles we track in the Coastal Plains Region of Texas nonmetro area (-14.5%), between data entry specialists (-12.0%) and HR assistants (-15.0%). The typical role here is at -15.2%, so this job follows the area's general pay level. Customer support specialists hold 15.4% of the jobs in these 16 roles in the Coastal Plains Region of Texas nonmetro area, 21.5% across Texas and 16.4% nationally. That is close to the national mix.
Other areas in Texas
Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 19 areas in Texas with more customer support specialists than the Coastal Plains Region of Texas nonmetro area, 11 pay less, the largest of them El Paso, TX ($37,640), McAllen-Edinburg, TX ($35,830) and Lubbock, TX ($35,940).
| Area | Median | vs the Coastal Plains Region of Texas nonmetro area | Jobs |
|---|---|---|---|
| Waco, TX | +1.4% | 3,260 | |
| Brownsville-Harlingen, TX | +0.2% | 4,880 | |
| Killeen-Temple, TX | +0.0% | 2,670 | |
| Coastal Plains Region of Texas (Nonmetro) | this area | 1,740 | |
| Beaumont-Port Arthur, TX | -0.8% | 2,560 | |
| Longview, TX | -1.1% | 1,570 | |
| Tyler, TX | -1.5% | 1,680 |
the Coastal Plains Region of Texas nonmetro area against other US metro areas
By number of jobs, the Coastal Plains Region of Texas nonmetro area is #212 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Texas, Macon-Bibb County and Port St. Lucie pay just above the Coastal Plains Region of Texas nonmetro area and Hagerstown-Martinsburg and Cape Girardeau just below. All four are within $100 a year of the median in the Coastal Plains Region of Texas nonmetro area. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs the Coastal Plains Region of Texas nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Santa Rosa-Petaluma, CA | +35.3% | 1,750 | jobs | |
| Fort Collins-Loveland, CO | +12.1% | 1,770 | jobs | |
| Port St. Lucie, FL | +0.3% | 3,030 | pay | |
| Macon-Bibb County, GA | +0.2% | 1,430 | pay | |
| Coastal Plains Region of Texas (Nonmetro) | this area | 1,740 | ||
| Hagerstown-Martinsburg, MD-WV | -0.2% | 1,480 | pay | |
| Cape Girardeau, MO-IL | -0.2% | 580 | pay | |
| Ocala, FL | -3.0% | 1,740 | jobs |
Questions
How much does it cost to hire a customer support specialist in Coastal Plains Region of Texas (Nonmetro)?
About $49,394 a year at the median, or $4,116 a month: $38,280 in pay plus about $11,114 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Coastal Plains Region of Texas nonmetro area?
The median was $38,280 a year in the May 2025 BLS survey. The 10th percentile was $26,250, the 90th $58,350, and the middle half earned $30,260 to $45,150.
Is the Coastal Plains Region of Texas nonmetro area cheaper than the rest of Texas for customer support specialists?
Yes, it costs less: a median of $38,280 against $40,420 statewide. The next area up in Texas is Killeen-Temple at $38,280, the next down Beaumont-Port Arthur at $37,980.
How many customer support specialists work in the Coastal Plains Region of Texas nonmetro area?
BLS counts about 1,740 in the May 2025 survey. 19 areas in Texas have more; the closest in size is the Eastern Region of Texas nonmetro area, with about 1,970.
Does a customer support specialist cost more than a data entry specialist in the Coastal Plains Region of Texas nonmetro area?
Yes: $1,920 a year more at the median. The medians are $38,280 and $36,360.
What does a remote customer support specialist cost compared with the Coastal Plains Region of Texas nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $49,394 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.