Customer Support Specialist salary in Hammond, LA
Hammond is a lower-cost market for customer support specialists: the median of $34,950 a year1 is 6.4% below the Louisiana statewide median of $37,330, and 21.9% below the US median of $44,770. Nationally that is #505 of 520 areas, in the bottom tenth. BLS counts about 570 people in this job here, 2% of the Louisiana total.
BLS occupation 43-4051, area Hammond, LA. Data from the May 2025 release, checked 2026-10-15.
Pay in Hammond against Louisiana and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Hammond, LA | $25,210 | $34,950 | $47,060 | |
| Louisiana | $28,440 | $37,330 | $51,010 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $47,060, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Hammond earns $30,550–$41,720. From the 25th to the 75th percentile, the local range is only $11,170 wide, against $12,810 across Louisiana and $14,910 nationally: employers in Hammond pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $25,210 | $2,101 | $12.12 | $32,529 |
| 25th percentile | $30,550 | $2,546 | $14.69 | $39,419 |
| Median | $34,950 | $2,912 | $16.80 | $45,097 |
| 75th percentile | $41,720 | $3,477 | $20.06 | $53,832 |
| 90th percentile | $47,060 | $3,922 | $22.62 | $60,723 |
Pay climbs faster above the median than below it here: the 75th percentile is $6,770 over the median, the 25th only $4,400 under it. An offer at the 75th percentile adds about $8,735 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 75th and 90th percentiles in Hammond, and the Louisiana statewide median of $37,330 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.
What a hire really costs in Hammond
At the $34,950 median, a local hire costs about $45,097 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,147 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.2 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Hammond
Of the 14 roles we track in Hammond, this one ranks #13 by median pay, between e-commerce order specialists ($35,140) and virtual receptionists ($32,130). Project Coordinator is the highest at $76,260.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +9.6% | 100 | |
| Administrative Assistant | +2.7% | 790 | |
| E-commerce Order Specialist | +0.5% | 50 | |
| Customer Support Specialist | this role | 570 | |
| Virtual Receptionist | -8.1% | 280 |
Measured against the US median, customer support specialists rank #7 of the 14 roles we track in Hammond (-21.9%), between accountants (-21.0%) and recruiters (-23.3%). The typical role here is at -22.6%, so this job follows the area's general pay level. Customer support specialists hold 16.1% of the jobs in these 14 roles in Hammond, 15.7% across Louisiana and 17.0% nationally. That is close to the national mix.
Other areas in Louisiana
Across the 13 areas of Louisiana with data for this job, the median runs from $33,870 in the Northeast Louisiana nonmetro area to $39,300 in New Orleans-Metairie, a gap of $5,430 a year. Of the 11 areas in Louisiana with more customer support specialists than Hammond, 2 pay less: Monroe, LA ($34,520) and the Central Louisiana nonmetro area ($34,360).
| Area | Median | vs Hammond | Jobs |
|---|---|---|---|
| Shreveport-Bossier City, LA | +4.3% | 2,760 | |
| Houma-Bayou Cane, LA | +2.8% | 720 | |
| Lake Charles, LA | +0.4% | 1,090 | |
| Hammond, LA | this area | 570 | |
| Monroe, LA | -1.2% | 1,110 | |
| Central Louisiana (Nonmetro) | -1.7% | 640 | |
| Northeast Louisiana (Nonmetro) | -3.1% | 490 |
Hammond against other US metro areas
By number of jobs, Hammond is #457 of 520 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Louisiana, Lawton and Fayetteville pay just above Hammond and Enid and Rocky Mount just below. All four are within $270 a year of the median in Hammond. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs Hammond | Jobs | Close in |
|---|---|---|---|---|
| Lewiston, ID-WA | +16.5% | 570 | jobs | |
| Victoria, TX | +7.1% | 570 | jobs | |
| Homosassa Springs, FL | +4.8% | 570 | jobs | |
| Fayetteville, NC | +0.5% | 1,890 | pay | |
| Lawton, OK | +0.4% | 840 | pay | |
| Hammond, LA | this area | 570 | ||
| Enid, OK | -0.1% | 240 | pay | |
| Rocky Mount, NC | -0.8% | 730 | pay |
Questions
How much does it cost to hire a customer support specialist in Hammond, LA?
About $45,097 a year at the median, or $3,758 a month: $34,950 in pay plus about $10,147 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Hammond?
Pay here is lower than in three quarters of US areas. The median was $34,950 a year in the May 2025 BLS survey. The 10th percentile was $25,210, the 90th $47,060, and the middle half earned $30,550 to $41,720.
Is Hammond cheaper than the rest of Louisiana for customer support specialists?
Yes, it costs less: a median of $34,950 against $37,330 statewide. The next area up in Louisiana is Lake Charles at $35,080, the next down Monroe at $34,520.
How many customer support specialists work in Hammond?
BLS counts about 570 in the May 2025 survey. That is 2% of the Louisiana total of 25,780. 11 areas in Louisiana have more; the closest in size is the Central Louisiana nonmetro area, with about 640.
Does a customer support specialist cost more than a virtual receptionist in Hammond?
Yes: $2,820 a year more at the median. The medians are $34,950 and $32,130.
What does a remote customer support specialist cost compared with Hammond?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $45,097 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.