Customer Support Specialist salary in the Northeast Louisiana nonmetro area
The Northeast Louisiana nonmetro area is the least expensive place in Louisiana to hire a customer support specialist. The median is $33,870 a year1, 9.3% below the Louisiana statewide median of $37,330 and 24.3% below the US median of $44,770. Only 2 of 520 US areas pay less for this job. About 490 customer support specialists work here, 2% of the Louisiana total.
BLS occupation 43-4051, area Northeast Louisiana nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Northeast Louisiana nonmetro area against Louisiana and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Northeast Louisiana (Nonmetro) | $26,180 | $33,870 | $46,810 | |
| Louisiana | $28,440 | $37,330 | $51,010 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in the Northeast Louisiana nonmetro area earns $29,990–$41,190. Pay is tightly grouped: the top tenth starts at $46,810, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $11,200 wide, against $12,810 across Louisiana and $14,910 nationally: employers in the Northeast Louisiana nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $26,180 | $2,182 | $12.59 | $33,781 |
| 25th percentile | $29,990 | $2,499 | $14.42 | $38,697 |
| Median | $33,870 | $2,822 | $16.28 | $43,703 |
| 75th percentile | $41,190 | $3,432 | $19.80 | $53,148 |
| 90th percentile | $46,810 | $3,901 | $22.50 | $60,400 |
Pay climbs faster above the median than below it here: the 75th percentile is $7,320 over the median, the 25th only $3,880 under it. An offer at the 75th percentile adds about $9,445 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 75th and 90th percentiles in the Northeast Louisiana nonmetro area, and the Louisiana statewide median of $37,330 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.
What a hire really costs in the Northeast Louisiana nonmetro area
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $9,833 to the $33,870 median and brings it to $43,703 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.3 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.1 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Northeast Louisiana nonmetro area
Of the 14 roles we track in the Northeast Louisiana nonmetro area, this one ranks #13 by median pay, between medical administrative assistants ($35,880) and virtual receptionists ($30,540). Project Coordinator is the highest at $94,020.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +17.6% | 550 | |
| Administrative Assistant | +9.1% | 1,100 | |
| Medical Administrative Assistant | +5.9% | 50 | |
| Customer Support Specialist | this role | 490 | |
| Virtual Receptionist | -9.8% | 410 |
Measured against the US median, customer support specialists rank #10 of the 14 roles we track in the Northeast Louisiana nonmetro area (-24.3%), between administrative assistants (-22.3%) and marketing specialists (-25.3%). The typical role here is at -22.0%, so this job follows the area's general pay level. Customer support specialists hold 11.0% of the jobs in these 14 roles in the Northeast Louisiana nonmetro area, 15.3% across Louisiana and 16.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Louisiana
Across the 13 areas of Louisiana with data for this job, the median runs from $33,870 in the Northeast Louisiana nonmetro area to $39,300 in New Orleans-Metairie, a gap of $5,430 a year. All 12 areas in Louisiana with more customer support specialists than the Northeast Louisiana nonmetro area also pay more, among them Baton Rouge, LA ($38,760) and New Orleans-Metairie, LA ($39,300).
| Area | Median | vs the Northeast Louisiana nonmetro area | Jobs |
|---|---|---|---|
| Shreveport-Bossier City, LA | +7.6% | 2,760 | |
| Houma-Bayou Cane, LA | +6.1% | 720 | |
| Lake Charles, LA | +3.6% | 1,090 | |
| Hammond, LA | +3.2% | 570 | |
| Monroe, LA | +1.9% | 1,110 | |
| Central Louisiana (Nonmetro) | +1.4% | 640 | |
| Northeast Louisiana (Nonmetro) | this area | 490 |
the Northeast Louisiana nonmetro area against other US metro areas
By number of jobs, the Northeast Louisiana nonmetro area is #473 of 520 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Louisiana, Jacksonville and Hot Springs pay just above the Northeast Louisiana nonmetro area and Albany just below. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the Northeast Louisiana nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Lewiston-Auburn, ME | +35.2% | 480 | jobs | |
| Merced, CA | +34.8% | 500 | jobs | |
| Kankakee, IL | +19.5% | 480 | jobs | |
| Hot Springs, AR | +0.8% | 470 | pay | |
| Jacksonville, NC | +0.3% | 1,130 | pay | |
| Northeast Louisiana (Nonmetro) | this area | 490 | ||
| Albany, GA | -2.0% | 1,480 | pay |
Questions
How much does it cost to hire a customer support specialist in Northeast Louisiana (Nonmetro)?
About $43,703 a year at the median, or $3,642 a month: $33,870 in pay plus about $9,833 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Northeast Louisiana nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $33,870 a year in the May 2025 BLS survey. The 10th percentile was $26,180, the 90th $46,810, and the middle half earned $29,990 to $41,190.
Is the Northeast Louisiana nonmetro area the cheapest area in Louisiana for customer support specialists?
Yes. Its median of $33,870 is the lowest of 13 areas in Louisiana. The Central Louisiana nonmetro area is next at $34,360.
How many customer support specialists work in the Northeast Louisiana nonmetro area?
BLS counts about 490 in the May 2025 survey. That is 2% of the Louisiana total of 25,780. 12 areas in Louisiana have more; the closest in size is Hammond, with about 570.
Does a customer support specialist cost more than a virtual receptionist in the Northeast Louisiana nonmetro area?
Yes: $3,330 a year more at the median. The medians are $33,870 and $30,540.
What does a remote customer support specialist cost compared with the Northeast Louisiana nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $43,703 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.