Customer Support Specialist salary in the North Arkansas nonmetro area
Hiring a customer support specialist costs less in the North Arkansas nonmetro area than in Arkansas or the country as a whole. The median is $37,030 a year1: 2.1% below the Arkansas statewide median of $37,840 and 17.3% below the US median of $44,770. That is in the bottom quarter of US areas (#441 of 520). BLS counts about 1,670 people in this job here, 8% of the Arkansas total.
BLS occupation 43-4051, area North Arkansas nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the North Arkansas nonmetro area against Arkansas and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| North Arkansas (Nonmetro) | $30,090 | $37,030 | $51,960 | |
| Arkansas | $30,150 | $37,840 | $56,630 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in the North Arkansas nonmetro area earns $31,740–$45,160. Pay is tightly grouped: the top tenth starts at $51,960, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $13,420 wide, between the figure for Arkansas ($12,800) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $30,090 | $2,508 | $14.47 | $38,826 |
| 25th percentile | $31,740 | $2,645 | $15.26 | $40,955 |
| Median | $37,030 | $3,086 | $17.80 | $47,781 |
| 75th percentile | $45,160 | $3,763 | $21.71 | $58,271 |
| 90th percentile | $51,960 | $4,330 | $24.98 | $67,045 |
Pay climbs faster above the median than below it here: the 75th percentile is $8,130 over the median, the 25th only $5,290 under it. An offer at the 75th percentile adds about $10,490 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the North Arkansas nonmetro area, and the Arkansas statewide median of $37,840 falls there too.
What a hire really costs in the North Arkansas nonmetro area
At the $37,030 median, a local hire costs about $47,781 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,751 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the North Arkansas nonmetro area
Of the 17 roles we track in the North Arkansas nonmetro area, this one ranks #13 by median pay, between HR assistants ($38,030) and administrative assistants ($35,970). Project Coordinator is the highest at $73,220.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +5.8% | 1,130 | |
| HR Assistant | +2.7% | 40 | |
| Customer Support Specialist | this role | 1,670 | |
| Administrative Assistant | -2.9% | 870 | |
| Data Entry Specialist | -3.1% | 100 |
Measured against the US median, customer support specialists rank #4 of the 17 roles we track in the North Arkansas nonmetro area (-17.3%), between data entry specialists (-13.2%) and payroll specialists (-21.9%). The typical role here is at -24.9%, so, measured against the US, customer support specialists cost more in the North Arkansas nonmetro area than the area's general pay level would suggest. Customer support specialists hold 20.3% of the jobs in these 17 roles in the North Arkansas nonmetro area, 19.3% across Arkansas and 16.4% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Arkansas
Across the 9 areas of Arkansas with data for this job, the median runs from $34,150 in Hot Springs to $39,510 in Fayetteville-Springdale, a gap of $5,360 a year. All 3 areas in Arkansas with more customer support specialists than the North Arkansas nonmetro area also pay more, among them Little Rock-North Little Rock, AR ($38,160) and Fayetteville-Springdale, AR ($39,510).
| Area | Median | vs the North Arkansas nonmetro area | Jobs |
|---|---|---|---|
| Little Rock-North Little Rock, AR | +3.1% | 6,650 | |
| Fort Smith, AR-OK | +1.3% | 1,860 | |
| East Arkansas (Nonmetro) | +1.1% | 750 | |
| North Arkansas (Nonmetro) | this area | 1,670 | |
| South Arkansas (Nonmetro) | -0.5% | 1,000 | |
| Jonesboro, AR | -0.7% | 730 | |
| West Arkansas (Nonmetro) | -1.7% | 900 |
the North Arkansas nonmetro area against other US metro areas
By number of jobs, the North Arkansas nonmetro area is #216 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Arkansas, Corpus Christi and Alexandria pay just above the North Arkansas nonmetro area and Montgomery and Panama City-Panama City Beach just below. All four are within $130 a year of the median in the North Arkansas nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the North Arkansas nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Tyler, TX | +1.9% | 1,680 | jobs | |
| Charleston, WV | +1.2% | 1,650 | jobs | |
| Florence, SC | +0.6% | 1,680 | jobs | |
| Alexandria, LA | +0.1% | 770 | pay | |
| Corpus Christi, TX | +0.1% | 3,280 | pay | |
| North Arkansas (Nonmetro) | this area | 1,670 | ||
| Montgomery, AL | -0.2% | 2,500 | pay | |
| Panama City-Panama City Beach, FL | -0.4% | 1,180 | pay |
Questions
How much does it cost to hire a customer support specialist in North Arkansas (Nonmetro)?
About $47,781 a year at the median, or $3,982 a month: $37,030 in pay plus about $10,751 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the North Arkansas nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $37,030 a year in the May 2025 BLS survey. The 10th percentile was $30,090, the 90th $51,960, and the middle half earned $31,740 to $45,160.
Is the North Arkansas nonmetro area cheaper than the rest of Arkansas for customer support specialists?
Yes, it costs less: a median of $37,030 against $37,840 statewide. The next area up in Arkansas is the East Arkansas nonmetro area at $37,440, the next down the South Arkansas nonmetro area at $36,830.
How many customer support specialists work in the North Arkansas nonmetro area?
BLS counts about 1,670 in the May 2025 survey. That is 8% of the Arkansas total of 20,680. 3 areas in Arkansas have more; the closest in size is Fort Smith, with about 1,860.
Does a customer support specialist cost more than an administrative assistant in the North Arkansas nonmetro area?
Yes: $1,060 a year more at the median. The medians are $37,030 and $35,970.
What does a remote customer support specialist cost compared with the North Arkansas nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $47,781 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.