Customer Support Specialist salary in Little Rock-North Little Rock, AR

Pay in Little Rock-North Little Rock against Arkansas and the US

Customer support specialists at the 90th percentile earn $56,590, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Little Rock-North Little Rock earns $34,810–$47,680. The mean ($42,170) is 11% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $12,870 wide, between the figure for Arkansas ($12,800) and the US figure ($14,910).

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $9,520 over the median, the 25th only $3,350 under it. An offer at the 75th percentile adds about $12,284 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Little Rock-North Little Rock, and the Arkansas statewide median of $37,840 falls between the 25th percentile and the median.

What a hire really costs in Little Rock-North Little Rock

At the $38,160 median, a local hire costs about $49,239 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,079 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Little Rock-North Little Rock

Of the 17 roles we track in Little Rock-North Little Rock, this one ranks #15 by median pay, between administrative assistants ($38,850) and virtual receptionists ($35,790). Project Coordinator is the highest at $73,480.

Measured against the US median, customer support specialists rank #6 of the 17 roles we track in Little Rock-North Little Rock (-14.8%), between medical administrative assistants (-13.7%) and payroll specialists (-14.9%). The typical role here is at -18.1%, so, measured against the US, customer support specialists cost more in Little Rock-North Little Rock than the area's general pay level would suggest. Customer support specialists hold 20.5% of the jobs in these 17 roles in Little Rock-North Little Rock, 19.3% across Arkansas and 16.4% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Arkansas

Across the 9 areas of Arkansas with data for this job, the median runs from $34,150 in Hot Springs to $39,510 in Fayetteville-Springdale, a gap of $5,360 a year. No other area in Arkansas has as many customer support specialists, and 7 of the other 8 pay less.

Little Rock-North Little Rock against other US metro areas

By number of jobs, Little Rock-North Little Rock is #67 of 520 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside Arkansas, Cape Coral-Fort Myers and Cape Girardeau pay just above Little Rock-North Little Rock and Weirton-Steubenville and Virginia Beach-Chesapeake just below. All four are within $30 a year of the median in Little Rock-North Little Rock. Of the three markets with about as many customer support specialists, all three pay more.

Questions

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How these pages are built: methodology and data sources. Last updated 2026-11-12.