Cost of hiring in Pittsfield, MA
Customer Support Specialist is the largest of these 15 jobs in Pittsfield, with about 680 people1. Medians run from $41,890 a year for virtual receptionists to $104,640 for project coordinators.
Data from the May 2025 release, checked 2026-10-15.
Median pay by role in Pittsfield
| Role | Median per year | vs US median | Jobs |
|---|---|---|---|
| Sales Development Representative | +13.6% | 350 | |
| Data Entry Specialist | +12.8% | 30 | |
| Virtual Receptionist | +10.2% | 360 | |
| Bookkeeper | +9.2% | 530 | |
| Medical Administrative Assistant | +6.5% | 530 | |
| Administrative Assistant | +5.2% | 600 | |
| Project Coordinator | +2.3% | 210 | |
| Office Manager | +2.0% | 580 | |
| Accountant | +1.1% | 480 | |
| Payroll Specialist | +0.8% | 60 | |
| Customer Support Specialist | -0.3% | 680 | |
| Paralegal | -1.1% | 80 | |
| Recruiter | -2.3% | 290 | |
| Marketing Specialist | -3.6% | 300 | |
| Executive Assistant | -5.0% | 150 |
The employer pays more than the wage: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, so a $44,650 median for customer support specialists, the largest of these jobs here, comes to about $57,613 a year. That is an estimate: benefit levels vary by employer.
Pittsfield against the US
Pittsfield pays above the US median for 9 of the 15 roles, most of all for sales development representatives (+13.6%) and data entry specialists (+12.8%), and below it for 4, furthest for executive assistants (-5.0%). For payroll specialists and customer support specialists it is within 1% of the US figure. The middle gap across all 15 is +2.0%: for most of these roles, hiring costs more here than at the US median. Its best national standing is for sales development representatives, #14 of 520 areas by median pay; its lowest is for customer support specialists, #149 of 520.
Compared with the US mix of these jobs, Pittsfield has more medical administrative assistants (10.1% of these jobs here, against 6.1% nationally) and office managers (11.1% against 9.1%), and fewer project coordinators (4.0% against 6.8%) and paralegals (1.5% against 2.5%). Metro areas in other states with the closest overall pay level, measured the same way, are listed below; Merced, CA is nearest, at +1.8%.
| Area | Middle gap to the US | Roles with data | Jobs in these roles |
|---|---|---|---|
| Norwich-New London, CT | +2.3% | 16 | 10,480 |
| Bakersfield-Delano, CA | +2.2% | 17 | 21,340 |
| Pittsfield, MA | +2.0% (this area) | 15 | 5,230 |
| Merced, CA | +1.8% | 16 | 4,770 |
| Fairbanks-College, AK | +1.8% | 14 | 3,260 |
| Greeley, CO | +1.8% | 17 | 10,220 |
How far pay spreads inside each role
From the 10th to the 90th percentile, sales development representatives in Pittsfield span $40,900–$174,130, the widest band (4.3×); virtual receptionists the narrowest, $34,490–$51,040. Offers cluster nearer the median than nationally for 11 of 15 roles, data entry specialists most ($31,200–$58,790 across the US). Budget from the median for sales development representatives, marketing specialists, project coordinators and 1 more role: a few well-paid jobs lift the average ($94,600 against a $79,530 median for sales development representatives).
Pittsfield against Massachusetts
Against Massachusetts as a whole, Pittsfield pays less for every one of the 15 roles with a statewide figure. It comes closest for data entry specialists (-2.0%) and is furthest below for marketing specialists (-25.4%). It has the lowest median in Massachusetts for recruiters, paralegals and administrative assistants.
Other areas in Massachusetts
By jobs in these roles, Pittsfield is #6 of 7 areas in Massachusetts. The table shows the other 6.
| Area | Jobs in these roles | Roles with data |
|---|---|---|
| Boston-Cambridge, MA-NH | 302,950 | 17 |
| Worcester, MA | 32,420 | 17 |
| Springfield, MA | 17,070 | 17 |
| Barnstable Town, MA | 8,510 | 14 |
| Amherst Town-Northampton, MA | 5,890 | 14 |
| Massachusetts (Nonmetro) | 3,430 | 14 |
Questions
Which role costs the most to hire in Pittsfield?
Of the 15 roles we track, Project Coordinator: a median of $104,640 a year, about $135,019 with benefits; the lowest is Virtual Receptionist, $41,890.
Is hiring in Pittsfield cheaper than the US median?
For 4 of the 15 roles, yes, most of all executive assistants (-5.0%). 9 pay more than the US median, led by sales development representatives (+13.6%).
Sources
2 sources, with links
How these pages are built: methodology and data sources. Last updated 2026-11-12.