Cost of hiring in Springfield, MA
BLS counts about 17,070 people in these 17 roles in Springfield1. Project Coordinator has the highest median ($94,880 a year), Data Entry Specialist the lowest ($40,390), and Customer Support Specialist is the largest job, with about 2,930 people.
Data from the May 2025 release, checked 2026-10-15.
Median pay by role in Springfield
| Role | Median per year | vs US median | Jobs |
|---|---|---|---|
| E-commerce Order Specialist | +10.2% | 70 | |
| Accountant | +10.0% | 1,720 | |
| Marketing Specialist | +9.2% | 1,050 | |
| Administrative Assistant | +8.2% | 1,900 | |
| Virtual Receptionist | +7.3% | 1,240 | |
| Bookkeeper | +6.9% | 1,430 | |
| HR Assistant | +5.5% | 80 | |
| Paralegal | +4.7% | 430 | |
| Customer Support Specialist | +4.5% | 2,930 | |
| Medical Administrative Assistant | +4.0% | 1,030 | |
| Office Manager | +3.1% | 1,790 | |
| Recruiter | +2.4% | 1,030 | |
| Payroll Specialist | +0.3% | 220 | |
| Sales Development Representative | -0.3% | 870 | |
| Data Entry Specialist | -2.3% | 80 | |
| Executive Assistant | -7.2% | 590 | |
| Project Coordinator | -7.3% | 610 |
The employer pays more than the wage: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, so a $46,790 median for customer support specialists, the largest of these jobs here, comes to about $60,374 a year. That is an estimate: benefit levels vary by employer.
Springfield against the US
Springfield pays above the US median for 12 of the 17 roles, most of all for e-commerce order specialists (+10.2%) and accountants (+10.0%), and below it for 3, furthest for project coordinators (-7.3%). For payroll specialists and sales development representatives it is within 1% of the US figure. The middle gap across all 17 is +4.5%: for most of these roles, hiring costs more here than at the US median. Its best national standing is for marketing specialists, #13 of 516 areas by median pay; its lowest is for project coordinators, #216 of 518.
Compared with the US mix of these jobs, Springfield has more payroll specialists (1.3% of these jobs here, against 1.0% nationally) and virtual receptionists (7.3% against 5.7%), and fewer project coordinators (3.6% against 6.7%) and data entry specialists (0.5% against 0.8%). Metro areas in other states with the closest overall pay level, measured the same way, are listed below; Hanford-Corcoran, CA is nearest, at +4.4%.
| Area | Middle gap to the US | Roles with data | Jobs in these roles |
|---|---|---|---|
| Salinas, CA | +4.7% | 17 | 11,130 |
| Bellingham, WA | +4.7% | 16 | 8,450 |
| Springfield, MA | +4.5% (this area) | 17 | 17,070 |
| Hanford-Corcoran, CA | +4.4% | 15 | 2,580 |
| Walla Walla, WA | +4.3% | 13 | 1,740 |
| Spokane-Spokane Valley, WA | +4.0% | 17 | 23,440 |
How far pay spreads inside each role
From the 10th to the 90th percentile, sales development representatives in Springfield span $40,300–$131,560, the widest band (3.3×); virtual receptionists the narrowest, $35,190–$50,450. Offers cluster nearer the median than nationally for 14 of 17 roles, data entry specialists most ($31,200–$58,790 across the US). Budget from the median for sales development representatives: a few well-paid jobs lift the average ($77,920 against a $69,800 median for sales development representatives).
Springfield against Massachusetts
Against Massachusetts as a whole, Springfield pays less for every one of the 17 roles with a statewide figure. It comes closest for HR assistants (-4.4%) and is furthest below for project coordinators (-16.9%). It has the lowest median in Massachusetts for executive assistants, payroll specialists and bookkeepers and 2 more roles.
Other areas in Massachusetts
By jobs in these roles, Springfield is #3 of 7 areas in Massachusetts. The table shows the other 6.
| Area | Jobs in these roles | Roles with data |
|---|---|---|
| Boston-Cambridge, MA-NH | 302,950 | 17 |
| Worcester, MA | 32,420 | 17 |
| Barnstable Town, MA | 8,510 | 14 |
| Amherst Town-Northampton, MA | 5,890 | 14 |
| Pittsfield, MA | 5,230 | 15 |
| Massachusetts (Nonmetro) | 3,430 | 14 |
Questions
Which role costs the most to hire in Springfield?
Of the 17 roles we track, Project Coordinator: a median of $94,880 a year, about $122,426 with benefits; the lowest is Data Entry Specialist, $40,390.
Is hiring in Springfield cheaper than the US median?
For 3 of the 17 roles, yes, most of all project coordinators (-7.3%). 12 pay more than the US median, led by e-commerce order specialists (+10.2%).
Sources
2 sources, with links
How these pages are built: methodology and data sources. Last updated 2026-11-12.