Customer Support Specialist salary in the North Georgia nonmetro area
The North Georgia nonmetro area is a lower-cost market for customer support specialists: the median of $38,080 a year1 is 3.9% below the Georgia statewide median of $39,630, and 14.9% below the US median of $44,770. Among US areas it comes in at #370 of 520. About 2,740 customer support specialists work here, 3% of the Georgia total.
BLS occupation 43-4051, area North Georgia nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the North Georgia nonmetro area against Georgia and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| North Georgia (Nonmetro) | $28,440 | $38,080 | $55,400 | |
| Georgia (US state) | $29,340 | $39,630 | $60,270 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $55,400, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the North Georgia nonmetro area earns $33,150–$45,940. From the 25th to the 75th percentile, the local range is only $12,790 wide, against $13,660 across Georgia and $14,910 nationally: employers in the North Georgia nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $28,440 | $2,370 | $13.67 | $36,697 |
| 25th percentile | $33,150 | $2,762 | $15.94 | $42,774 |
| Median | $38,080 | $3,173 | $18.31 | $49,135 |
| 75th percentile | $45,940 | $3,828 | $22.09 | $59,277 |
| 90th percentile | $55,400 | $4,617 | $26.63 | $71,484 |
Pay climbs faster above the median than below it here: the 75th percentile is $7,860 over the median, the 25th only $4,930 under it. An offer at the 75th percentile adds about $10,142 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the North Georgia nonmetro area, and the Georgia statewide median of $39,630 falls there too.
What a hire really costs in the North Georgia nonmetro area
At the $38,080 median, a local hire costs about $49,135 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $11,055 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the North Georgia nonmetro area
Of the 17 roles we track in the North Georgia nonmetro area, this one ranks #13 by median pay, between e-commerce order specialists ($40,250) and medical administrative assistants ($37,700). Project Coordinator is the highest at $77,550.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +18.7% | 1,460 | |
| E-commerce Order Specialist | +5.7% | 90 | |
| Customer Support Specialist | this role | 2,740 | |
| Medical Administrative Assistant | -1.0% | 950 | |
| Administrative Assistant | -1.5% | 1,590 |
Measured against the US median, customer support specialists rank #9 of the 17 roles we track in the North Georgia nonmetro area (-14.9%), between office managers (-13.7%) and sales development representatives (-16.2%). The typical role here is at -14.9%, so this job follows the area's general pay level. Customer support specialists hold 21.2% of the jobs in these 17 roles in the North Georgia nonmetro area, 19.1% across Georgia and 16.4% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Georgia
Across the 18 areas of Georgia with data for this job, the median runs from $33,190 in Albany to $42,710 in Atlanta-Sandy Springs, a gap of $9,520 a year. Of the 3 areas in Georgia with more customer support specialists than the North Georgia nonmetro area, 1 pays less: Savannah, GA ($36,830).
| Area | Median | vs the North Georgia nonmetro area | Jobs |
|---|---|---|---|
| Augusta-Richmond County, GA-SC | +3.9% | 3,620 | |
| Gainesville, GA | +3.2% | 1,320 | |
| Macon-Bibb County, GA | +0.7% | 1,430 | |
| North Georgia (Nonmetro) | this area | 2,740 | |
| Middle Georgia (Nonmetro) | -1.3% | 1,880 | |
| Hinesville, GA | -1.5% | 250 | |
| Columbus, GA-AL | -2.0% | 2,150 |
the North Georgia nonmetro area against other US metro areas
By number of jobs, the North Georgia nonmetro area is #138 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Georgia, Wilmington and Virginia Beach-Chesapeake pay just above the North Georgia nonmetro area and Huntington-Ashland and Deltona-Daytona Beach just below. All four are within $70 a year of the median in the North Georgia nonmetro area. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs the North Georgia nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Roanoke, VA | +19.5% | 2,760 | jobs | |
| Spartanburg, SC | +10.9% | 2,740 | jobs | |
| Virginia Beach-Chesapeake, VA-NC | +0.2% | 10,960 | pay | |
| Wilmington, NC | +0.1% | 2,850 | pay | |
| North Georgia (Nonmetro) | this area | 2,740 | ||
| Huntington-Ashland, WV-KY | -0.1% | 2,590 | pay | |
| Deltona-Daytona Beach, FL | -0.1% | 3,430 | pay | |
| Shreveport-Bossier City, LA | -4.3% | 2,760 | jobs |
Questions
How much does it cost to hire a customer support specialist in North Georgia (Nonmetro)?
About $49,135 a year at the median, or $4,095 a month: $38,080 in pay plus about $11,055 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the North Georgia nonmetro area?
The median was $38,080 a year in the May 2025 BLS survey. The 10th percentile was $28,440, the 90th $55,400, and the middle half earned $33,150 to $45,940.
Is the North Georgia nonmetro area cheaper than the rest of Georgia for customer support specialists?
Yes, it costs less: a median of $38,080 against $39,630 statewide. The next area up in Georgia is Macon-Bibb County at $38,340, the next down the Middle Georgia nonmetro area at $37,570.
How many customer support specialists work in the North Georgia nonmetro area?
BLS counts about 2,740 in the May 2025 survey. That is 3% of the Georgia total of 97,850. 3 areas in Georgia have more; the closest in size is Savannah, with about 3,290.
Does a customer support specialist cost more than a medical administrative assistant in the North Georgia nonmetro area?
Yes: $380 a year more at the median. The medians are $38,080 and $37,700.
What does a remote customer support specialist cost compared with the North Georgia nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $49,135 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.