Customer Support Specialist salary in the Middle Georgia nonmetro area
The Middle Georgia nonmetro area is a lower-cost market for customer support specialists: the median of $37,570 a year1 is 5.2% below the Georgia statewide median of $39,630, and 16.1% below the US median of $44,770. That is in the bottom quarter of US areas (#397 of 520). About 1,880 customer support specialists work here, 2% of the Georgia total.
BLS occupation 43-4051, area Middle Georgia nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Middle Georgia nonmetro area against Georgia and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Middle Georgia (Nonmetro) | $28,050 | $37,570 | $55,970 | |
| Georgia (US state) | $29,340 | $39,630 | $60,270 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $55,970, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Middle Georgia nonmetro area earns $32,020–$45,930. From the 25th to the 75th percentile, the local range is $13,910 wide, between the figure for Georgia ($13,660) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $28,050 | $2,338 | $13.49 | $36,194 |
| 25th percentile | $32,020 | $2,668 | $15.39 | $41,316 |
| Median | $37,570 | $3,131 | $18.06 | $48,477 |
| 75th percentile | $45,930 | $3,828 | $22.08 | $59,265 |
| 90th percentile | $55,970 | $4,664 | $26.91 | $72,219 |
Pay climbs faster above the median than below it here: the 75th percentile is $8,360 over the median, the 25th only $5,550 under it. An offer at the 75th percentile adds about $10,787 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Middle Georgia nonmetro area, and the Georgia statewide median of $39,630 falls there too.
What a hire really costs in the Middle Georgia nonmetro area
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,907 to the $37,570 median and brings it to $48,477 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Middle Georgia nonmetro area
Of the 17 roles we track in the Middle Georgia nonmetro area, this one ranks #13 by median pay, between e-commerce order specialists ($39,230) and administrative assistants ($37,180). Project Coordinator is the highest at $82,400.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| HR Assistant | +8.3% | 80 | |
| E-commerce Order Specialist | +4.4% | 30 | |
| Customer Support Specialist | this role | 1,880 | |
| Administrative Assistant | -1.0% | 1,340 | |
| Medical Administrative Assistant | -2.4% | 1,160 |
Measured against the US median, customer support specialists rank #7 of the 17 roles we track in the Middle Georgia nonmetro area (-16.1%), between office managers (-15.6%) and executive assistants (-18.1%). The typical role here is at -18.3%, so this job follows the area's general pay level. Customer support specialists hold 18.3% of the jobs in these 17 roles in the Middle Georgia nonmetro area, 19.1% across Georgia and 16.4% nationally. That is close to the national mix.
Other areas in Georgia
Across the 18 areas of Georgia with data for this job, the median runs from $33,190 in Albany to $42,710 in Atlanta-Sandy Springs, a gap of $9,520 a year. Of the 6 areas in Georgia with more customer support specialists than the Middle Georgia nonmetro area, 3 pay less: Savannah, GA ($36,830), the South Georgia nonmetro area ($36,110) and Columbus, GA-AL ($37,330).
| Area | Median | vs the Middle Georgia nonmetro area | Jobs |
|---|---|---|---|
| Gainesville, GA | +4.6% | 1,320 | |
| Macon-Bibb County, GA | +2.0% | 1,430 | |
| North Georgia (Nonmetro) | +1.4% | 2,740 | |
| Middle Georgia (Nonmetro) | this area | 1,880 | |
| Hinesville, GA | -0.2% | 250 | |
| Columbus, GA-AL | -0.6% | 2,150 | |
| Savannah, GA | -2.0% | 3,290 |
the Middle Georgia nonmetro area against other US metro areas
By number of jobs, the Middle Georgia nonmetro area is #197 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Georgia, Morristown and Hilton Head Island-Bluffton pay just above the Middle Georgia nonmetro area and Altoona and Gulfport-Biloxi just below. All four are within $30 a year of the median in the Middle Georgia nonmetro area. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs the Middle Georgia nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Dubuque, IA | +24.2% | 1,880 | jobs | |
| St. George, UT | +10.7% | 1,890 | jobs | |
| Hilton Head Island-Bluffton, SC | +0.1% | 1,640 | pay | |
| Morristown, TN | +0.0% | 740 | pay | |
| Middle Georgia (Nonmetro) | this area | 1,880 | ||
| Altoona, PA | -0.1% | 800 | pay | |
| Gulfport-Biloxi, MS | -0.1% | 2,270 | pay | |
| Fayetteville, NC | -6.5% | 1,890 | jobs |
Questions
How much does it cost to hire a customer support specialist in Middle Georgia (Nonmetro)?
About $48,477 a year at the median, or $4,040 a month: $37,570 in pay plus about $10,907 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Middle Georgia nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $37,570 a year in the May 2025 BLS survey. The 10th percentile was $28,050, the 90th $55,970, and the middle half earned $32,020 to $45,930.
Is the Middle Georgia nonmetro area cheaper than the rest of Georgia for customer support specialists?
Yes, it costs less: a median of $37,570 against $39,630 statewide. The next area up in Georgia is the North Georgia nonmetro area at $38,080, the next down Hinesville at $37,490.
How many customer support specialists work in the Middle Georgia nonmetro area?
BLS counts about 1,880 in the May 2025 survey. That is 2% of the Georgia total of 97,850. 6 areas in Georgia have more; the closest in size is Columbus, with about 2,150.
Does a customer support specialist cost more than an administrative assistant in the Middle Georgia nonmetro area?
Yes: $390 a year more at the median. The medians are $37,570 and $37,180.
What does a remote customer support specialist cost compared with the Middle Georgia nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $48,477 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.