Customer Support Specialist salary in Sioux Falls, SD-MN

Pay in Sioux Falls against South Dakota and the US

The middle half of customer support specialists in Sioux Falls earns $37,550–$49,970. Pay is tightly grouped: the top tenth starts at $58,900, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $12,420 wide, between the figure for South Dakota ($11,820) and the US figure ($14,910).

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $6,300 a year; from the median to the 75th it is $6,120, or about $7,897 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Sioux Falls, and the South Dakota statewide median of $40,650 falls between the 25th percentile and the median.

What a hire really costs in Sioux Falls

At the $43,850 median, a local hire costs about $56,581 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $12,731 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.3 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.2 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Sioux Falls

Of the 16 roles we track in Sioux Falls, this one ranks #14 by median pay, between medical administrative assistants ($45,390) and administrative assistants ($42,560). Project Coordinator is the highest at $84,190.

Measured against the US median, customer support specialists rank #4 of the 16 roles we track in Sioux Falls (-2.1%), between medical administrative assistants (-1.2%) and office managers (-3.1%). The typical role here is at -7.5%, so, measured against the US, customer support specialists cost more in Sioux Falls than the area's general pay level would suggest. Customer support specialists hold 18.4% of the jobs in these 16 roles in Sioux Falls, 14.1% across South Dakota and 16.5% nationally. That is close to the national mix.

Other areas in South Dakota

Across the 4 areas of South Dakota with data for this job, the median runs from $37,350 in the West South Dakota nonmetro area to $43,850 in Sioux Falls, a gap of $6,500 a year. No other area in South Dakota has as many customer support specialists, and all 3 others pay less.

Sioux Falls against other US metro areas

By number of jobs, Sioux Falls is #115 of 520 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside South Dakota, Atlantic City-Hammonton and Reno pay just above Sioux Falls and Coeur d'Alene and Austin-Round Rock just below. All four are within $130 a year of the median in Sioux Falls. Of the three markets with about as many customer support specialists, none pays as much.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.