Customer Support Specialist salary in the Southern Vermont nonmetro area
Of the 3 areas in Vermont with BLS pay data for this job, the Southern Vermont nonmetro area has the lowest median: $45,560 a year1. That is 4.1% below the Vermont statewide median of $47,500, and 1.8% above the US median of $44,770. That is in the top quarter of US areas (#112 of 520). About 770 customer support specialists work here, 27% of the Vermont total.
BLS occupation 43-4051, area Southern Vermont nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Southern Vermont nonmetro area against Vermont and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Southern Vermont (Nonmetro) | $33,280 | $45,560 | $62,400 | |
| Vermont | $35,140 | $47,500 | $66,530 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $62,400, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Southern Vermont nonmetro area earns $39,280–$51,880. From the 25th to the 75th percentile, the local range is only $12,600 wide, against $17,710 across Vermont and $14,910 nationally: employers in the Southern Vermont nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $33,280 | $2,773 | $16.00 | $42,942 |
| 25th percentile | $39,280 | $3,273 | $18.88 | $50,684 |
| Median | $45,560 | $3,797 | $21.90 | $58,787 |
| 75th percentile | $51,880 | $4,323 | $24.94 | $66,942 |
| 90th percentile | $62,400 | $5,200 | $30.00 | $80,516 |
An offer at the 75th percentile instead of the median adds $6,320 a year in pay and about $8,155 in employer cost. Going down to the 25th percentile saves $6,280 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in the Southern Vermont nonmetro area, and the Vermont statewide median of $47,500 falls between the median and the 75th percentile.
What a hire really costs in the Southern Vermont nonmetro area
At the $45,560 median, a local hire costs about $58,787 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $13,227 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Southern Vermont nonmetro area
Of the 17 roles we track in the Southern Vermont nonmetro area, this one ranks #15 by median pay, between medical administrative assistants ($47,100) and data entry specialists ($43,460). Project Coordinator is the highest at $81,640.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +4.8% | 960 | |
| Medical Administrative Assistant | +3.4% | 630 | |
| Customer Support Specialist | this role | 770 | |
| Data Entry Specialist | -4.6% | 30 | |
| Virtual Receptionist | -15.6% | 440 |
Measured against the US median, customer support specialists rank #8 of the 17 roles we track in the Southern Vermont nonmetro area (+1.8%), between recruiters (+2.3%) and virtual receptionists (+1.1%). The typical role here is at +1.1%, so this job follows the area's general pay level. Customer support specialists hold 12.5% of the jobs in the 16 of these roles with a job count in the Southern Vermont nonmetro area, 12.1% across Vermont and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Vermont
Across the 3 areas of Vermont with data for this job, the median runs from $45,560 in the Southern Vermont nonmetro area to $50,160 in Burlington-South Burlington, a gap of $4,600 a year. The one area in Vermont with more customer support specialists, Burlington-South Burlington, VT ($50,160), also pays more.
| Area | Median | vs the Southern Vermont nonmetro area | Jobs |
|---|---|---|---|
| Burlington-South Burlington, VT | +10.1% | 1,250 | |
| Northern Vermont (Nonmetro) | +6.1% | 730 | |
| Southern Vermont (Nonmetro) | this area | 770 |
the Southern Vermont nonmetro area against other US metro areas
By number of jobs, the Southern Vermont nonmetro area is #387 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Vermont, Medford and Merced pay just above the Southern Vermont nonmetro area and Kiryas Joel-Poughkeepsie and Buffalo-Cheektowaga just below. All four are within $110 a year of the median in the Southern Vermont nonmetro area. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs the Southern Vermont nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Merced, CA | +0.2% | 500 | pay | |
| Medford, OR | +0.2% | 690 | pay | |
| Southern Vermont (Nonmetro) | this area | 770 | ||
| Kiryas Joel-Poughkeepsie, NY | -0.0% | 3,980 | pay | |
| Buffalo-Cheektowaga, NY | -0.1% | 9,850 | pay | |
| Bloomington, IN | -12.9% | 770 | jobs | |
| Alexandria, LA | -18.6% | 770 | jobs | |
| Warner Robins, GA | -19.2% | 770 | jobs |
Questions
How much does it cost to hire a customer support specialist in Southern Vermont (Nonmetro)?
About $58,787 a year at the median, or $4,899 a month: $45,560 in pay plus about $13,227 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the Southern Vermont nonmetro area?
Pay here is higher than in three quarters of US areas. The median was $45,560 a year in the May 2025 BLS survey. The 10th percentile was $33,280, the 90th $62,400, and the middle half earned $39,280 to $51,880.
Is the Southern Vermont nonmetro area the cheapest area in Vermont for customer support specialists?
Yes. Its median of $45,560 is the lowest of 3 areas in Vermont. The Northern Vermont nonmetro area is next at $48,320.
How many customer support specialists work in the Southern Vermont nonmetro area?
BLS counts about 770 in the May 2025 survey. That is 27% of the Vermont total of 2,870. Only Burlington-South Burlington has more in Vermont.
Does a customer support specialist cost more than a data entry specialist in the Southern Vermont nonmetro area?
Yes: $2,100 a year more at the median. The medians are $45,560 and $43,460.
What does a remote customer support specialist cost compared with the Southern Vermont nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $58,787 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.