Customer Support Specialist salary in the Northern Vermont nonmetro area
Budget above the national rate here. The median customer support specialist in the Northern Vermont nonmetro area earned $48,320 a year in May 20251, 1.7% above the Vermont statewide median of $47,500 and 7.9% above the US median of $44,770. Nationally that is #34 of 520 areas, in the top tenth. About 730 customer support specialists work here, 25% of the Vermont total.
BLS occupation 43-4051, area Northern Vermont nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Northern Vermont nonmetro area against Vermont and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Northern Vermont (Nonmetro) | $36,290 | $48,320 | $65,000 | |
| Vermont | $35,140 | $47,500 | $66,530 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in the Northern Vermont nonmetro area earns $41,980–$57,870. Pay is tightly grouped: the top tenth starts at $65,000, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $15,890 wide, between the figure for Vermont ($17,710) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $36,290 | $3,024 | $17.45 | $46,826 |
| 25th percentile | $41,980 | $3,498 | $20.18 | $54,168 |
| Median | $48,320 | $4,027 | $23.23 | $62,348 |
| 75th percentile | $57,870 | $4,822 | $27.82 | $74,671 |
| 90th percentile | $65,000 | $5,417 | $31.25 | $83,871 |
Pay climbs faster above the median than below it here: the 75th percentile is $9,550 over the median, the 25th only $6,340 under it. An offer at the 75th percentile adds about $12,323 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in the Northern Vermont nonmetro area, and the Vermont statewide median of $47,500 falls there too.
What a hire really costs in the Northern Vermont nonmetro area
At the $48,320 median, a local hire costs about $62,348 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $14,028 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Northern Vermont nonmetro area
Of the 17 roles we track in the Northern Vermont nonmetro area, this one ranks #14 by median pay, between administrative assistants ($48,810) and medical administrative assistants ($46,740). Marketing Specialist is the highest at $76,920.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| E-commerce Order Specialist | +1.4% | n/a | |
| Administrative Assistant | +1.0% | 1,140 | |
| Customer Support Specialist | this role | 730 | |
| Medical Administrative Assistant | -3.3% | 650 | |
| Data Entry Specialist | -7.9% | 40 |
Measured against the US median, customer support specialists rank #2 of the 17 roles we track in the Northern Vermont nonmetro area (+7.9%), between sales development representatives (+9.5%) and bookkeepers (+7.7%). The typical role here is at +1.8%, so, measured against the US, customer support specialists cost more in the Northern Vermont nonmetro area than the area's general pay level would suggest. Customer support specialists hold 10.0% of the jobs in the 16 of these roles with a job count in the Northern Vermont nonmetro area, 12.1% across Vermont and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Vermont
Across the 3 areas of Vermont with data for this job, the median runs from $45,560 in the Southern Vermont nonmetro area to $50,160 in Burlington-South Burlington, a gap of $4,600 a year. Of the 2 areas in Vermont with more customer support specialists than the Northern Vermont nonmetro area, 1 pays less: the Southern Vermont nonmetro area ($45,560).
| Area | Median | vs the Northern Vermont nonmetro area | Jobs |
|---|---|---|---|
| Burlington-South Burlington, VT | +3.8% | 1,250 | |
| Northern Vermont (Nonmetro) | this area | 730 | |
| Southern Vermont (Nonmetro) | -5.7% | 770 |
the Northern Vermont nonmetro area against other US metro areas
By number of jobs, the Northern Vermont nonmetro area is #400 of 520 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside Vermont, Kenosha and Wenatchee-East Wenatchee pay just above the Northern Vermont nonmetro area and Midland and St. Cloud just below. All four are within $270 a year of the median in the Northern Vermont nonmetro area. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs the Northern Vermont nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Wenatchee-East Wenatchee, WA | +0.6% | 450 | pay | |
| Kenosha, WI | +0.1% | 1,000 | pay | |
| Northern Vermont (Nonmetro) | this area | 730 | ||
| Midland, MI | -0.1% | 620 | pay | |
| St. Cloud, MN | -0.4% | 1,850 | pay | |
| Jonesboro, AR | -23.9% | 730 | jobs | |
| Rocky Mount, NC | -28.2% | 730 | jobs | |
| Goldsboro, NC | -28.6% | 740 | jobs |
Questions
How much does it cost to hire a customer support specialist in Northern Vermont (Nonmetro)?
About $62,348 a year at the median, or $5,196 a month: $48,320 in pay plus about $14,028 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the Northern Vermont nonmetro area?
Pay here is higher than in three quarters of US areas. The median was $48,320 a year in the May 2025 BLS survey. The 10th percentile was $36,290, the 90th $65,000, and the middle half earned $41,980 to $57,870.
Is the Northern Vermont nonmetro area cheaper than the rest of Vermont for customer support specialists?
No, it costs more: a median of $48,320 against $47,500 statewide. The next area up in Vermont is Burlington-South Burlington at $50,160, the next down the Southern Vermont nonmetro area at $45,560.
How many customer support specialists work in the Northern Vermont nonmetro area?
BLS counts about 730 in the May 2025 survey. That is 25% of the Vermont total of 2,870. Only Burlington-South Burlington and the Southern Vermont nonmetro area have more in Vermont.
Does a customer support specialist cost more than a medical administrative assistant in the Northern Vermont nonmetro area?
Yes: $1,580 a year more at the median. The medians are $48,320 and $46,740.
What does a remote customer support specialist cost compared with the Northern Vermont nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $62,348 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.