Customer Support Specialist salary in the Kansas nonmetro area
No other area in Kansas pays customer support specialists less than the Kansas nonmetro area. The median is $36,820 a year1, 8.7% below the Kansas statewide median of $40,320 and 17.8% below the US median of $44,770. That is in the bottom quarter of US areas (#453 of 520). BLS counts about 4,890 people in this job here, 17% of the Kansas total.
BLS occupation 43-4051, area Kansas nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Kansas nonmetro area against Kansas and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Kansas (Nonmetro) | $28,040 | $36,820 | $57,070 | |
| Kansas | $29,730 | $40,320 | $59,870 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $57,070, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Kansas nonmetro area earns $31,420–$46,430. The mean ($40,070) is 9% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $15,010 wide, wider than in Kansas as a whole ($13,550) and the US ($14,910), so what a customer support specialist earns in the Kansas nonmetro area depends more on the employer.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $28,040 | $2,337 | $13.48 | $36,181 |
| 25th percentile | $31,420 | $2,618 | $15.11 | $40,542 |
| Median | $36,820 | $3,068 | $17.70 | $47,510 |
| 75th percentile | $46,430 | $3,869 | $22.32 | $59,910 |
| 90th percentile | $57,070 | $4,756 | $27.44 | $73,639 |
Pay climbs faster above the median than below it here: the 75th percentile is $9,610 over the median, the 25th only $5,400 under it. An offer at the 75th percentile adds about $12,400 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Kansas nonmetro area, and the Kansas statewide median of $40,320 falls there too.
What a hire really costs in the Kansas nonmetro area
At the $36,820 median, a local hire costs about $47,510 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,690 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Kansas nonmetro area
Of the 17 roles we track in the Kansas nonmetro area, this one ranks #16 by median pay, between medical administrative assistants ($38,150) and virtual receptionists ($34,820). Project Coordinator is the highest at $97,010.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Data Entry Specialist | +10.0% | 220 | |
| Administrative Assistant | +4.0% | 9,830 | |
| Medical Administrative Assistant | +3.6% | 1,430 | |
| Customer Support Specialist | this role | 4,890 | |
| Virtual Receptionist | -5.4% | 1,700 |
Measured against the US median, customer support specialists rank #11 of the 17 roles we track in the Kansas nonmetro area (-17.8%), between medical administrative assistants (-16.9%) and administrative assistants (-19.5%). The typical role here is at -13.1%, so, measured against the US, customer support specialists cost less in the Kansas nonmetro area than the area's general pay level would suggest. Customer support specialists hold 14.1% of the jobs in these 17 roles in the Kansas nonmetro area, 18.4% across Kansas and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Kansas
Across the 5 areas of Kansas with data for this job, the median runs from $36,820 in the Kansas nonmetro area to $43,180 in Topeka, a gap of $6,360 a year. The one area in Kansas with more customer support specialists, Wichita, KS ($39,330), also pays more.
| Area | Median | vs the Kansas nonmetro area | Jobs |
|---|---|---|---|
| Topeka, KS | +17.3% | 2,340 | |
| Wichita, KS | +6.8% | 5,950 | |
| Manhattan, KS | +4.9% | 870 | |
| Lawrence, KS | +2.7% | 1,090 | |
| Kansas (Nonmetro) | this area | 4,890 |
the Kansas nonmetro area against other US metro areas
By number of jobs, the Kansas nonmetro area is #83 of 520 US areas for this job. It is one of the larger markets for this job, yet its pay sits in the bottom quarter of US areas. Outside Kansas, Lafayette and Warner Robins pay just above the Kansas nonmetro area and Jonesboro and Hattiesburg just below. All four are within $120 a year of the median in the Kansas nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the Kansas nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Dayton-Kettering, OH | +22.1% | 4,880 | jobs | |
| Ogden, UT | +5.0% | 4,800 | jobs | |
| Brownsville-Harlingen, TX | +4.2% | 4,880 | jobs | |
| Warner Robins, GA | +0.0% | 770 | pay | |
| Lafayette, LA | +0.0% | 2,140 | pay | |
| Kansas (Nonmetro) | this area | 4,890 | ||
| Jonesboro, AR | -0.1% | 730 | pay | |
| Hattiesburg, MS | -0.3% | 1,280 | pay |
Questions
How much does it cost to hire a customer support specialist in Kansas (Nonmetro)?
About $47,510 a year at the median, or $3,959 a month: $36,820 in pay plus about $10,690 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Kansas nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $36,820 a year in the May 2025 BLS survey. The 10th percentile was $28,040, the 90th $57,070, and the middle half earned $31,420 to $46,430.
Is the Kansas nonmetro area the cheapest area in Kansas for customer support specialists?
Yes. Its median of $36,820 is the lowest of 5 areas in Kansas. Lawrence is next at $37,800.
How many customer support specialists work in the Kansas nonmetro area?
BLS counts about 4,890 in the May 2025 survey. That is 17% of the Kansas total of 29,200. Only Wichita has more in Kansas.
Does a customer support specialist cost more than a virtual receptionist in the Kansas nonmetro area?
Yes: $2,000 a year more at the median. The medians are $36,820 and $34,820.
What does a remote customer support specialist cost compared with the Kansas nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $47,510 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.