Customer Support Specialist salary in the West Delta Mississippi nonmetro area
Hiring a customer support specialist costs less in the West Delta Mississippi nonmetro area than in Mississippi or the country as a whole. The median is $35,430 a year1: 2.6% below the Mississippi statewide median of $36,380 and 20.9% below the US median of $44,770. Only 20 of 520 US areas pay less for this job. BLS counts about 910 people in this job here, 4% of the Mississippi total.
BLS occupation 43-4051, area West Delta Mississippi nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the West Delta Mississippi nonmetro area against Mississippi and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| West Delta Mississippi (Nonmetro) | $26,910 | $35,430 | $49,370 | |
| Mississippi | $28,970 | $36,380 | $49,540 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $49,370, 1.8 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the West Delta Mississippi nonmetro area earns $29,360–$41,720. From the 25th to the 75th percentile, the local range is only $12,360 wide, against $12,990 across Mississippi and $14,910 nationally: employers in the West Delta Mississippi nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $26,910 | $2,242 | $12.94 | $34,723 |
| 25th percentile | $29,360 | $2,447 | $14.12 | $37,884 |
| Median | $35,430 | $2,952 | $17.03 | $45,716 |
| 75th percentile | $41,720 | $3,477 | $20.06 | $53,832 |
| 90th percentile | $49,370 | $4,114 | $23.74 | $63,703 |
An offer at the 75th percentile instead of the median adds $6,290 a year in pay and about $8,116 in employer cost. Going down to the 25th percentile saves $6,070 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 75th and 90th percentiles in the West Delta Mississippi nonmetro area, and the Mississippi statewide median of $36,380 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.
What a hire really costs in the West Delta Mississippi nonmetro area
At the $35,430 median, a local hire costs about $45,716 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,286 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.2 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the West Delta Mississippi nonmetro area
Of the 16 roles we track in the West Delta Mississippi nonmetro area, this one ranks #13 by median pay, between e-commerce order specialists ($36,230) and medical administrative assistants ($35,340). Project Coordinator is the highest at $77,120.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Paralegal | +6.1% | 130 | |
| E-commerce Order Specialist | +2.3% | 40 | |
| Customer Support Specialist | this role | 910 | |
| Medical Administrative Assistant | -0.3% | 370 | |
| Administrative Assistant | -3.3% | 1,390 |
Measured against the US median, customer support specialists rank #6 of the 16 roles we track in the West Delta Mississippi nonmetro area (-20.9%), between virtual receptionists (-20.3%) and e-commerce order specialists (-21.5%). The typical role here is at -22.9%, so this job follows the area's general pay level. Customer support specialists hold 13.5% of the jobs in these 16 roles in the West Delta Mississippi nonmetro area and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Mississippi
Across the 7 areas of Mississippi with data for this job, the median runs from $34,740 in the Lower West Mississippi nonmetro area to $37,850 in Jackson, a gap of $3,110 a year. Of the 6 areas in Mississippi with more customer support specialists than the West Delta Mississippi nonmetro area, 1 pays less: the Lower West Mississippi nonmetro area ($34,740).
| Area | Median | vs the West Delta Mississippi nonmetro area | Jobs |
|---|---|---|---|
| Jackson, MS | +6.8% | 4,270 | |
| Gulfport-Biloxi, MS | +6.0% | 2,270 | |
| Hattiesburg, MS | +3.6% | 1,280 | |
| Upper East Mississippi (Nonmetro) | +2.9% | 2,560 | |
| Lower East Mississippi (Nonmetro) | +1.6% | 1,580 | |
| West Delta Mississippi (Nonmetro) | this area | 910 | |
| Lower West Mississippi (Nonmetro) | -1.9% | 1,110 |
the West Delta Mississippi nonmetro area against other US metro areas
By number of jobs, the West Delta Mississippi nonmetro area is #348 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Mississippi, Gadsden and Auburn-Opelika pay just above the West Delta Mississippi nonmetro area and Valdosta and Fayetteville just below. All four are within $380 a year of the median in the West Delta Mississippi nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the West Delta Mississippi nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Owensboro, KY | +27.7% | 920 | jobs | |
| Lafayette-West Lafayette, IN | +16.0% | 900 | jobs | |
| Wichita Falls, TX | +2.7% | 910 | jobs | |
| Auburn-Opelika, AL | +1.1% | 960 | pay | |
| Gadsden, AL | +0.1% | 340 | pay | |
| West Delta Mississippi (Nonmetro) | this area | 910 | ||
| Valdosta, GA | -0.5% | 780 | pay | |
| Fayetteville, NC | -0.8% | 1,890 | pay |
Questions
How much does it cost to hire a customer support specialist in West Delta Mississippi (Nonmetro)?
About $45,716 a year at the median, or $3,810 a month: $35,430 in pay plus about $10,286 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the West Delta Mississippi nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $35,430 a year in the May 2025 BLS survey. The 10th percentile was $26,910, the 90th $49,370, and the middle half earned $29,360 to $41,720.
Is the West Delta Mississippi nonmetro area cheaper than the rest of Mississippi for customer support specialists?
Yes, it costs less: a median of $35,430 against $36,380 statewide. The next area up in Mississippi is the Lower East Mississippi nonmetro area at $36,010, the next down the Lower West Mississippi nonmetro area at $34,740.
How many customer support specialists work in the West Delta Mississippi nonmetro area?
BLS counts about 910 in the May 2025 survey. That is 4% of the Mississippi total of 20,860. 6 areas in Mississippi have more; the closest in size is the Lower West Mississippi nonmetro area, with about 1,110.
Does a customer support specialist cost more than a medical administrative assistant in the West Delta Mississippi nonmetro area?
Yes: $90 a year more at the median. The medians are $35,430 and $35,340.
What does a remote customer support specialist cost compared with the West Delta Mississippi nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $45,716 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.