Virtual receptionist in Albany, OR: cost vs in-house
The median virtual receptionist in Albany earned $39,300 a year in May 20251. That is 3.4% above the US median of $38,010, even though it is 3.9% below the Oregon statewide median of $40,900. That is in the top quarter of US areas (#103 of 521). BLS counts about 280 virtual receptionists here, 2% of the Oregon total: a small pool for a local search.
BLS occupation 43-4171, area Albany, OR. Data from the May 2025 release, checked 2026-10-15.
Pay in Albany against Oregon and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Albany, OR | $31,320 | $39,300 | $51,940 | |
| Oregon | $33,970 | $40,900 | $49,660 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in Albany earns $35,760–$44,980. The top tenth earns $51,940 or more, 1.7 times the bottom tenth, close to the US pattern of 1.7 times. From the 25th to the 75th percentile, the local range is only $9,220 wide, against $9,670 across Oregon and $11,170 nationally: employers in Albany pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $31,320 | $2,610 | $15.06 | $40,413 |
| 25th percentile | $35,760 | $2,980 | $17.19 | $46,142 |
| Median | $39,300 | $3,275 | $18.89 | $50,710 |
| 75th percentile | $44,980 | $3,748 | $21.62 | $58,039 |
| 90th percentile | $51,940 | $4,328 | $24.97 | $67,019 |
Pay climbs faster above the median than below it here: the 75th percentile is $5,680 over the median, the 25th only $3,540 under it. An offer at the 75th percentile adds about $7,329 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the 25th percentile and the median in Albany, and the Oregon statewide median of $40,900 falls between the median and the 75th percentile.
What a hire really costs in Albany
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $11,410 to the $39,300 median and brings it to $50,710 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Albany
Virtual receptionists have the lowest median of the 15 roles we track in Albany; project coordinators have the highest, at $92,130.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +31.4% | 310 | |
| Bookkeeper | +29.3% | 540 | |
| Administrative Assistant | +21.1% | 610 | |
| Customer Support Specialist | +14.7% | 330 | |
| Virtual Receptionist | this role | 280 |
Measured against the US median, virtual receptionists rank #3 of the 15 roles we track in Albany (+3.4%), between medical administrative assistants (+12.5%) and customer support specialists (+0.7%). The typical role here is at -2.6%, so, measured against the US, virtual receptionists cost more in Albany than the area's general pay level would suggest. Virtual receptionists hold 8.0% of the jobs in these 15 roles in Albany, 7.2% across Oregon and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Oregon
Across the 11 areas of Oregon with data for this job, the median runs from $37,360 in Corvallis to $43,630 in Portland-Vancouver, a gap of $6,270 a year. Of the 8 areas in Oregon with more virtual receptionists than Albany, 5 pay less, the largest of them Salem, OR ($38,510), Eugene-Springfield, OR ($37,510) and the Coast Oregon nonmetro area ($37,850).
| Area | Median | vs Albany | Jobs |
|---|---|---|---|
| Bend, OR | +9.0% | 890 | |
| Medford, OR | +3.4% | 910 | |
| Grants Pass, OR | +0.4% | 200 | |
| Albany, OR | this area | 280 | |
| Eastern Oregon (Nonmetro) | -1.9% | 380 | |
| Salem, OR | -2.0% | 1,290 | |
| Coast Oregon (Nonmetro) | -3.7% | 750 |
Albany against other US metro areas
By number of jobs, Albany is #434 of 521 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside Oregon, Phoenix-Mesa and Lewiston-Auburn pay just above Albany and Ann Arbor and Atlantic City-Hammonton just below. All four are within $140 a year of the median in Albany. Of the three markets with about as many virtual receptionists, one pays more.
| Metro area | Median | vs Albany | Jobs | Close in |
|---|---|---|---|---|
| Carson City, NV | +4.2% | 280 | jobs | |
| Lewiston-Auburn, ME | +0.2% | 250 | pay | |
| Phoenix-Mesa, AZ | +0.1% | 16,850 | pay | |
| Albany, OR | this area | 280 | ||
| Ann Arbor, MI | -0.3% | 1,500 | pay | |
| Atlantic City-Hammonton, NJ | -0.4% | 1,630 | pay | |
| Casper, WY | -3.9% | 280 | jobs | |
| Battle Creek, MI | -4.6% | 280 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Albany, OR?
About $50,710 a year at the median, or $4,226 a month: $39,300 in pay plus about $11,410 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in Albany?
Pay here is higher than in three quarters of US areas. The median was $39,300 a year in the May 2025 BLS survey. The 10th percentile was $31,320, the 90th $51,940, and the middle half earned $35,760 to $44,980.
Is Albany cheaper than the rest of Oregon for virtual receptionists?
Yes, it costs less: a median of $39,300 against $40,900 statewide. The next area up in Oregon is Grants Pass at $39,460, the next down the Eastern Oregon nonmetro area at $38,560.
How many virtual receptionists work in Albany?
BLS counts about 280 in the May 2025 survey. That is 2% of the Oregon total of 13,590. 8 areas in Oregon have more; the closest in size is the Eastern Oregon nonmetro area, with about 380.
Does a virtual receptionist cost more than a customer support specialist in Albany?
No: $5,780 a year less at the median. The medians are $39,300 and $45,080.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-13.