Customer Support Specialist salary in the Southwest Montana nonmetro area

Pay in the Southwest Montana nonmetro area against Montana and the US

The middle half of customer support specialists in the Southwest Montana nonmetro area earns $37,490–$50,960. The top tenth earns $58,850 or more, 1.9 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is $13,470 wide, between the figure for Montana ($10,620) and the US figure ($14,910).

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $6,640 a year; from the median to the 75th it is $6,830, or about $8,813 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the Southwest Montana nonmetro area, and the Montana statewide median of $45,290 falls there too.

What a hire really costs in the Southwest Montana nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $12,812 to the $44,130 median and brings it to $56,942 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.3 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.3 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the Southwest Montana nonmetro area

Of the 14 roles we track in the Southwest Montana nonmetro area, this one ranks #12 by median pay, between bookkeepers ($45,760) and medical administrative assistants ($42,840). Project Coordinator is the highest at $102,060.

Measured against the US median, customer support specialists rank #3 of the 14 roles we track in the Southwest Montana nonmetro area (-1.4%), between project coordinators (-0.3%) and administrative assistants (-3.1%). The typical role here is at -6.4%, so, measured against the US, customer support specialists cost more in the Southwest Montana nonmetro area than the area's general pay level would suggest. Customer support specialists hold 12.5% of the jobs in these 14 roles in the Southwest Montana nonmetro area, 11.9% across Montana and 16.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Montana

Across the 7 areas of Montana with data for this job, the median runs from $42,270 in Great Falls to $46,680 in Helena, a gap of $4,410 a year. Of the 4 areas in Montana with more customer support specialists than the Southwest Montana nonmetro area, 1 pays less: the West Montana nonmetro area ($43,420).

the Southwest Montana nonmetro area against other US metro areas

By number of jobs, the Southwest Montana nonmetro area is #499 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Montana, Kalamazoo-Portage and Allentown-Bethlehem pay just above the Southwest Montana nonmetro area and Memphis and Cheyenne just below. All four are within $60 a year of the median in the Southwest Montana nonmetro area. Of the three markets with about as many customer support specialists, two pay more.

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Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.